Quick Facts About Lakewood Nail & Spa LLC
Lakewood Nail & Spa LLC has received a mix of positive and negative comments, which provide insights into both their strengths and weaknesses. In order to provide a comprehensive analysis, we will examine the strengths and weaknesses of the salon based on the comments provided.
One of the strengths highlighted in the comments is the expertise and experience of the nail technicians. Both Charlie and Linda have been doing nails for over 20 years, which indicates that they have a high level of skill and knowledge in their field. This expertise is praised by customers who feel at ease during their appointments and appreciate the excellent customer service provided.
Another strength mentioned is the attention to detail and ability to meet specific requests. One customer commends the salon for successfully achieving the desired pale light pink color for their gel manicure, despite other salons failing to do so. This demonstrates the salon's ability to cater to individual preferences and deliver satisfactory results.
Positive experiences with the salon's services, such as acrylic fills and pedicures, are also mentioned. Customers express satisfaction with the durability and longevity of their nails, as well as the quality of pedicures received. These positive reviews suggest that the salon consistently delivers high-quality services and pays attention to customer satisfaction.
Additionally, the salon receives praise for its excellent service and friendly atmosphere. The staff is described as attentive, accommodating, and good at putting customers at ease. This aspect contributes to a positive overall experience and fosters a welcoming environment.
On the other hand, there are some weaknesses highlighted in the comments that point to areas for improvement. One customer expresses disappointment with the salon's handling of an appointment. Despite arriving on time, they had to wait for 25 minutes before their pedicure started, and even then, the service was not provided in a timely manner. The customer's friends finished their pedicures while they were left waiting, ultimately resulting in a ruined girls' get-together. This suggests a lack of professionalism and poor time management by the salon in handling multiple customers simultaneously.
Another weakness mentioned is the durability of the salon's services. Two customers report issues with their nails breaking shortly after having them done. This indicates a potential weakness in the quality of products used or the application technique employed by the nail technicians.
Furthermore, one customer mentions being charged an additional fee for fixing broken nails shortly after getting a full set. This raises questions about the salon's policies and their approach to customer service. Charging for repairs so soon after the initial service may be seen as a lack of responsibility for the salon's workmanship or a lack of consideration for customer satisfaction.
In conclusion, Lakewood Nail & Spa LLC has several strengths, including experienced and skilled nail technicians, attention to detail, good customer service, and positive reviews regarding acrylic fills and pedicures. However, there are areas that need improvement, such as managing appointments more efficiently, ensuring the durability of services, and handling customer concerns with greater care. By addressing these weaknesses, the salon can further enhance the overall customer experience and reputation.
Best TL Reviews
I had a acrylic fill with Charlie and Linda did a full "form" acrylic full set with Linda because she is a nail bitter and the tips would have popped off.
Linda was amazing with my daughter and the nails have lasted as well as prevented her from biting her nails.
Both Charlie and Linda are great at putting their clients at ease and providing amazing customer service. I Loved that they have been doing nails for over 20 years so they really Know what they are doing. I Highly recommend this salon!
Very pleased with my gel manicure today! Reasonably priced and great attention to detail. Exactly the pale light pink color i was looking for when two other salons have failed at getting it right. The gentleman who did my nails was excellent. I will be back!
I don't understand these reviews recently. I have come here for years and they always provide above and beyond service. I always tip and they are the best in the Smokey Point area in my opinion ????
Sorry I tried to delete the foot pic it won't let me.
Anyways, thanks guys for always being on top of it
They are great!!! Excellent service, amazing pedis and just overall perfect service!! Thank you!! ????
Came here on Sunday 03/20/22 for pedis with my two friends for a birthday get together. Made an appointment for 3pm. Showed up on time and there were 3 employees working with 3 customers already getting pedis. That's fine. They put us in the chairs with our feet soaking shortly after arrival. We waited 25 minutes for them to finish up and 2 employees came over to start on my friends. The third employee started doing a manicure client who showed up much later than us and started with her instead of me who had been here 45 minutes by now. My friends finished at 4pm and I decided to skip the pedi because mine hadn't even started yet and they were done. So disappointed. Ruined our get together. Not professional to leave one party of 3 without service. Won't recommend or go here again. Totally ruined our girls get together!
This place is amazing! I went one week to get my nails done and she executed the design better than the picture. Thr following Saturday, my husband and I went to get our feet done together. They were funny and just comfortable to talk to. We had a mishap with my jeans getting stuck over my calfs and they came together helping pull them back down. It was the funniest ???? thing. I thought i would have to cut my pants. I forgot not to wear skinny jeans and had to pull my pants up a lot further than skinnys are meant to go so they could massage my leg. The whole place laughed and sweated whlie we tried with all of our might to pull these jeans down. Fun experience! Will definitely go again. Highly Recommend!
I went in on Friday afternoon and got my nails done with dip powder. I love the color and the shape. But by today(Monday) my nails have already started coming off/lifting. I’m not hard on my nails at all.
A friend and I went to have a girls day. (Our 1st time here) We both got a full set, mine were nice for the first 4 days. Then one broke, I went to get it fixed they charged me $4.00. I was okay with that, the next day (which was a day before Thanksgiving) 2 more nails broke. It hadn't even been a week!!!!! No I didn't go back there, I won't EVER GO BACK nor will I recommend them to anyone!!!!!!
Lakewood Nail & Spa LLC Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 11:00 AM - 06:00 PM |
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Location
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