I.T.S. BEAUTY ACADEMY

+1 580-355-6573

200 SW C Ave, Lawton, OK 73501 United States of America

Open Today:

Quick Facts About I.T.S. BEAUTY ACADEMY

I.T.S. Beauty Academy, based on the comments provided, has several strengths that make it a desirable place for hair services. One of its major strengths is the talented and attentive stylists, such as Lane, Lisa, Ashley, and Chloe, who received praise for their skills and professionalism. They listen to their customers' preferences and provide excellent haircuts, perms, and braiding services. The positive feedback highlights the stylists' ability to deliver desired outcomes and make helpful suggestions to enhance the clients' appearance.

Another strength of I.T.S. Beauty Academy is its friendly and welcoming environment. The customers appreciate the warm and professional atmosphere created by both the students and the instructors. This positive ambiance contributes to a pleasant experience for the clients and helps create long-lasting relationships. The academy's ability to create a comfortable setting is an important aspect that enhances customer satisfaction and encourages repeat visits.

In addition to the talented stylists and pleasant environment, I.T.S. Beauty Academy seems to have a strong focus on customer service. The stylists and instructors are knowledgeable and passionate about their work, as mentioned by multiple commenters. The financial aid lady is also described as friendly and knowledgeable, indicating that the academy values providing information and assistance to its customers. By prioritizing customer service, I.T.S. Beauty Academy ensures that clients feel valued and cared for, which contributes to a positive overall experience.

Moreover, I.T.S. Beauty Academy seems to be popular among families. Several comments mention that they bring their children to get haircuts at the academy and that the students are great with kids. This indicates that the academy has the resources and skills to cater to a wide range of customers, including children. Being able to accommodate different age groups and provide excellent service to children can be a significant advantage, as it builds customer loyalty and trust.

However, there are a few potential weaknesses that can be inferred from the comments. One comment expresses frustration about the lack of attendance to customers and the perception that no one wants to work. The commenter implies that the academy may not have sufficient staff or management to handle the customer load effectively, leading to customer dissatisfaction. Another comment highlights an inconsistency with the advertised closing time, suggesting a lack of attention to detail in maintaining accurate business hours. These weaknesses could potentially impact customer satisfaction and need to be addressed to maintain a positive reputation.

In conclusion, I.T.S. Beauty Academy has several strengths that make it an attractive place for hair services. These strengths include talented and attentive stylists, a friendly and welcoming environment, a strong focus on customer service, and the ability to accommodate different age groups. However, there may be weaknesses in terms of staff availability and attention to detail regarding business hours. Despite these weaknesses, the majority of customer comments were positive, reflecting a high level of satisfaction with the services provided by I.T.S. Beauty Academy.

Best TL Reviews

I went here for the first time and Lane trimmed my hair. He was very good and made sure the length was exactly what I wanted, since I explained that the haircut I had at a shop here in Lawton was much shorter than I had requested. I'll be going back because he took the time to listen to what I wanted for my hair. He made some great suggestions on how to make it look good as it grows out. I will definitely go back to have Lane do my hair in the future.

Looks like they don't care or attend to customers. Nobody there seem like they want to work. This is the 3rd time I've come and the answer I get is we about to close ( 1hr till they close) or we busy. Don't see anyone in the shop each time. I not sure how they keep themselves in business. But if your not going to work then close the fr@@in door. Btw door sign says 430 and I was in there at 2pm

Just got the most beautiful perm I've had in years. Everyone was friendly and helpful. Thanks Lisa for a job well done. You are great.

My mother has always been leery about letting students do her hair because students, in her experience, have been unorganized and/or unprofessional along with inexperienced. This was not the case this go-around. ITS did a wonderful job on my mother's and sister's hair and they were extremely satisfied with the results! Ashley Brown was the stylist did my family's hair and she braided both heads fairly quickly!

I have been coming to ITS to let Ashley work on my hair! She does such an excellent job. She is extremely professional and really listens to what you want. She also gives the best shampoo massages ever!

This is an awesome place of business! I always get my haircut here and take my kids who are 4&5 in there to get their haircut as well. The students are great with my kids. The students are great and the instructors and financial aid lady are always friendly very knowledgeable. I would give more than 5 stars but that's the only option!! Thank you ITS for always taking great care of us!!

I love coming here. The environment is awesome and the people are nice and professional. I always ask for Ashley Brown who is a very talented stylist and very knowledgeable when it comes to hair types and treatment. I always receive compliments on my hair and I never leave unsatisfied.

I had a spiral perm done this time. It came out beautifully!!! Chloe did it and she was awesome! I always have a wonderful experience there, and I have been going to them since 2011. Thank you to all the students and staff, past and present, for all you have done and always treating me and my Mom like we are so special!