Quick Facts About Grace Beauty Salon
Grace Beauty Salon has both strengths and weaknesses based on the comments provided. It is important to note that the comments represent the experiences of individual customers, and the overall perception of the salon may vary.
Starting with the strengths, one comment mentions that Grace Beauty Salon is considered a neighborhood favorite and one of Harlem's best. This indicates that the salon has built a positive reputation among locals and has likely provided satisfactory services to many customers. Additionally, another comment praises the salon for its cleanliness and friendly personnel. A clean and friendly environment can contribute to a comfortable and enjoyable experience for customers.
Furthermore, several comments highlight the skills and care of the staff at Grace Beauty Salon. One customer specifically mentions that they love how the staff handles their hair with care, while another comment states that the salon does great hair. These comments suggest that the salon has talented and experienced hairstylists who can deliver satisfactory results.
However, there are also several weaknesses evident from the comments. A key weakness mentioned multiple times is the unprofessional behavior of the staff. Customers reported experiences of racism, rudeness, and derogatory comments made about their hair. These incidents not only indicate a lack of professionalism but also highlight potential discrimination and offensive behavior. Such experiences can significantly impact the reputation of a salon and deter potential customers from patronizing it.
Another weakness highlighted in a comment is the poor quality of the service received. One customer reported that their hair came out greasy and gross after a blowout, leading them to wash it out the next day. Additionally, another customer mentioned that their hair texture changed and suffered damage after multiple visits to the salon. These experiences suggest that the salon may not consistently deliver quality services and may not effectively meet customer expectations.
Furthermore, there is a comment mentioning that customers should bring their own hair products or they may be disposed of. This indicates that the salon may not adequately cater to the needs of its customers or provide the appropriate hair products for different hair types. It is essential for a salon to have a range of suitable hair products and ensure that customers' preferences are considered.
In conclusion, Grace Beauty Salon has both strengths and weaknesses based on the comments provided. While it is acknowledged as a neighborhood favorite with a clean and friendly environment, the unprofessional behavior of the staff, poor service quality, potential discrimination, and lack of attention to customers' needs are significant weaknesses that need to be addressed. Addressing these weaknesses and providing consistent quality services and professionalism can help improve the reputation and customer satisfaction of the salon.
Best TL Reviews
Extremely racist and rude staff. They kept complaining that my hair was getting too thick as it was being washed and snidely told me that my hair wouldn't be the standard price because it was too unmanageable. My hair came out awfully greasy and gross - never had this experience with a blowout - so I washed it out the day after. I can't believe people patronize this place.
My granddaughter went there for her birthday. It was a present from her dad she had a horrible experience she's biracial her hair is thick so the entire time they were doing her hair they talking about her hair is too black whatever that means they were talking in Spanish but my granddaughter understood everything they were saying so sad that supposed professionals acting like mean girls. What was to be a great day for her birthday was tainted by unprofessional people. I have never left a negative review before but they hurt my granddaughters feelings. I don't want anyone to experience this
Neighborhood favorite. Been a long time, like since before pandemic. Worth every penny. One of Harlems best.
I like it's clean, decent, friendly personnel and they do great hair and bot a lot of waut time!
This is a decent salon but if you should carry your own hair products be conscious to grab it up or it can be disposed.
Went here a couple of times . After that my hair started to change textures . They put something in my hair to make my hair get nappy and tanged and make my hair come out due to my natural non permed 4c hair . I had nice long thick hair before coming in that salon now that’s all gone . Don’t go here ! Horrible choice !
Great staff, love the way they handle your hair with care.
I’ve been going here since I was young getting my hair done great place
Place Pictures
Grace Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
Payments
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Cash-only
Today
Opening Hours
| Monday | 08:00 AM - 07:00 PM |
|---|---|
| Tuesday | 08:30 AM - 07:00 PM |
| Wednesday | 08:00 AM - 07:00 PM |
| Thursday | 08:00 AM - 07:00 PM |
| Friday | 08:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 04:00 PM |
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Location
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