Cindy's Nails & Waxing

+1 301-881-9614

11634 Rockville Pike, North Bethesda, MD 20852 United States of America

Open Today: -

Quick Facts About Cindy's Nails & Waxing

Cindy's Nails & Waxing place has received a mix of positive and negative comments. In order to analyze the strengths and weaknesses of the business, we must carefully consider each comment and assess its impact on the overall customer experience.

Starting with the strengths, the first comment highlights the owner, MY, as being kind and providing the best bikini waxes. This positive review suggests that the staff at Cindy's Nails & Waxing are professional, friendly, and skilled in their craft. Additionally, another customer praises Tracy for her excellent nail services, specifically for helping with shape and coloring. These positive reviews indicate that there are talented technicians at the salon who can provide satisfactory services to customers.

A reoccurring strength mentioned in several comments is the quality of the waxing services. Customers praise the staff for their attention to detail, thoroughness, and the ability to make the process quick, in spite of the pain. Many customers express their loyalty to the salon, even driving long distances, which suggests that the waxing services at Cindy's Nails & Waxing are reliable and of high quality.

The comment mentioning the COVID precautions also highlights a strength of the salon. The customer appreciates the level of care taken to ensure safety during the pandemic. This suggests that the business is dedicated to prioritizing the well-being of its customers.

On the other hand, there are some weaknesses that need to be addressed. One customer mentions a horrible gel pedicure, with a lumpy and uneven file and polish that is likely to peel. This indicates a lack of attention to detail on the technician's part and could be seen as a weakness in the overall quality of the nail services.

There are also some comments that mention subpar service compared to the price. One customer points out that the basic pedicure was expensive and did not meet their expectations. This suggests a weakness in terms of value for money and might indicate that the salon's pricing does not align with the quality of service provided.

Additionally, two negative reviews mention a poor experience with acrylic nails. One customer expresses disappointment with the outcome, describing them as bulky, misshapen, and embarrassing. Another customer shares a similar experience, emphasizing that their nails were so poorly done that they were unable to remove them without causing injury. These experiences suggest a weakness in the salon's ability to provide quality and satisfactory acrylic nail services, which can taint the overall reputation of the business.

In terms of general weaknesses, one comment mentions that the ambiance could be improved, and another customer notes that the pedicure experience did not meet their expectations.

In conclusion, Cindy's Nails & Waxing place has received both positive and negative feedback. The strengths include skilled technicians in waxing services, positive customer service experiences, and dedication to COVID precautions. However, there are weaknesses in the inconsistency of nail services, particularly in acrylic nails, as well as a potential misalignment between pricing and the quality of service. Attention should also be given to improving the overall ambiance and addressing specific issues mentioned in the comments, such as roughness during pedicures. By addressing these weaknesses, Cindy's Nails & Waxing can strive to provide a more consistent and satisfactory experience for its customers.

Best TL Reviews

A horrible gel pedicure! Lumpy, uneven file and polish that will surely peel in upcoming days, bc the polish was placed on the skin around the nail bed. I can already see lifting of the polish after one day at work moving around. Gel polish usually lasts for weeks with me. This place used to be so reliable for great work and service. I don't know what happened.

I love this place! The owner MY is so kind and the best bikini waxes in the land! Clean, kind, gentle, friendly, super professional!

My nail lady Tracy is also fantastic and does a fantastic job with my shape and coloring! She is even patient with me when I am indecisive and helps me with her expert knowledge and opinion! 10/10 recommend for wax and polish!

This is the first place I’ve ever gone to to get a Brazilian wax and I just stuck with it. It’s been years. I started out going to Jennifer and lately it’s been My but they both do an amazing job. The ambiance probably could be a little better. They get every single hair, and she makes it quick and that’s always a plus with something so painful. I love it here. Typically I call the day of and have no issues coming in soon after. I drive an hour plus just to come here and get waxed. I tried other places a little closer to home and instantly regretted it. I’m just so comfortable and satisfied here.

As far as nails, I’m VERY particular and extra so I never took a chance at this salon lol. But I did end up getting a pedicure once after a wax just because it was convenient to do both there and I didn’t get her name but she did pretty good too.

Chris does a great job I love him - the most loyal man in my life.

I usually go to Sunshine Nails because of the quality of services and the fact that they can do designs. Since moving to MD, I tried Cindy Nails and I was pleased with the level of care they put into COVID precautions. While it does make the place feel more cramped, I would rather be safe than sorry.

I have been there twice for a full set gel nail and regular pedicure. Both times, my finger nails have been just the way I wanted considering the technicians don’t specialize in designs. I do appreciate that they are willing to try new designs and I LOVE the attentiveness to getting the length and shape just the way I like it.

The pedicure experience wasn’t as expected as I still have some toughness on my heels.

However I’m rating this a 5-star because of the reasonable prices, cleanliness, quality of full set, willingness to try new designs.

Cindy nails employees are nice however the service is subpar compared to the expensive services. $47 for a basic pedicure!! basic meaning cuticles , sponge scrub and polish, and my feet were still rough . To compare I can go to a place near the mall and get their basic spa pedicure for $32 it includes cuticle , cut down, scrub , mask , hot towel, and callus remover.. So I wasn’t really impressed with Cindy nails and my feet needed another pedicure in one week.

Waxing services are good

The picture will show you what you need to know. I requested a simple, very basic acrylic nail that took the nail tech 2 hours to do. Yes, I was in the chair for 2 hours and this was the outcome. The nails are extremely bulky, uneven , and misshapen. I have never had acrylic nails done so terribly in my life. I would not suggest coming to this nail salon if a basic acrylic nail cannot be done correctly. There was no discount offered or anything. I am very embarrassed by these nails if I am being honest.

This is literally the worst nail place I have ever been to. Please never go here for acrylics of any kind. I asked for a simple acrylic and got a lumpy, bulky, misshaped mess. I can’t believe the person who did my nails sat back and looked at their work and thought they did a good job. My nails are now so bulky, they will not come off and my fingers are bleeding. That is what I asked for and that is what I got. I’m so disappointed. Stuff like this absolutely ruins my day.