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TAJ Nail Bar

+1 618-806-6629
4019 N Illinois St #200, Swansea, IL 62226 United States of America
Open Today: 09:00 AM - 07:30 PM

Quick Facts About TAJ Nail Bar

TAJ Nail Bar has both strengths and weaknesses based on the comments provided. One of the strengths mentioned is that many of the customers are repeat clients, indicating that the salon has a loyal customer base. This suggests that TAJ Nail Bar provides a positive experience to its customers, as they keep coming back for the services offered. Additionally, the comments highlight that Anna, the owner of the salon, takes pride in her establishment and ensures a positive vibe and atmosphere for the guests. This commitment to creating a pleasant ambiance can enhance the overall experience for customers.
Another strength of TAJ Nail Bar is the availability of a wide variety of polish colors in regular, dip, and gel options. This allows customers to have flexibility and choose the type of polish that best suits their preferences. The option to mix and match dip and gel polishes on different nails is also seen as amazing by one of the commenters. This variety of options can cater to different customer preferences and enhance the satisfaction of the nail treatments provided.
Cleanliness is highlighted as another strength of TAJ Nail Bar. Multiple comments mention that the salon is clean, which is an important aspect when providing nail services. A clean environment not only ensures customer comfort but also demonstrates the salon's commitment to maintaining high standards of hygiene.
However, TAJ Nail Bar also has some weaknesses pointed out in the comments. One common criticism is the limited selection of regular polish colors. This can restrict options for customers who prefer regular polish over gel or dip options. Additionally, one commenter claims that prices seem high for the services provided. This perception might deter potential customers who are looking for more affordable options or feel that the quality of the services does not justify the price.
Another weakness mentioned in the comments is the quality of the massage during pedicures. Some customers felt that the leg and foot massages were lacking, which implies that the relaxation aspect of the pedicure experience was not met. Furthermore, one commenter states that the advertised bamboo stick massage was not performed as described, and instead, hot stones were used in a manner that felt more like rubbing than massaging.
Several negative experiences regarding acrylic nails were also mentioned. One customer had a poor experience with acrylic nails and felt that they were not worth the money paid for them. The commenter also claims that when they asked for a fix or expressed dissatisfaction, the salon staff reacted aggressively. Another customer mentioned that the technician did not clean the bottom of the nails properly, leaving dirt and debris.
Inconsistent customer service is another weakness highlighted in the comments. While some customers had positive experiences with friendly and accommodating staff members, others had negative encounters. One commenter mentioned an angry and uncommunicative manicurist who did not engage with their granddaughter during her first manicure. The lack of basic amenities like quick-drying spray or a designated area for nail drying is also seen as a downside by this customer.
Overall, TAJ Nail Bar has several strengths, including a loyal customer base, a variety of polish options, a pleasant atmosphere, and cleanliness. However, there are weaknesses in areas such as limited regular polish selection, high prices, inadequate massages during pedicures, negative experiences with acrylic nails, and inconsistent customer service. Improvements in these areas could enhance the overall experience and mitigate any potential weaknesses at TAJ Nail Bar.


Best TL Reviews

Bad bad
It says everything that so many of the ladies who were getting their nails done today are repeat customers.
This is Anna’s (pictured) salon, and she is a sassy, fun lady who takes pride in her salon and not only the work they do here but also the vibe of the atmosphere.
I not only came away with a lovely manicure (from Anna) and pedicure (from Miss Sue), but I had a great time visiting with the other guests, who clearly enjoy coming to TAJ Nail Bar for its whole experience, not just the beautiful nails.
Also, all the polish colors come in regular, dip, and gel. So you can get dip on your fingers and gel on your toes if you want. Amazing!
I usually have a nice experience here and leave LOVING my nails but this time wasn’t like the others. There are photos below of what I asked for versus what I got. I am not pleased, except for with my toe color change (not pictured). I tried to asked if I could get it fixed but the solution I was told was to just paint over it, even after I expressed that this is the design I want; I just want it fixed because Taj Nails has done great work before. I was greatly disappointed with the response and hopefully I will be about find a way to get the nails I desire.
I've been 2x, recently. Once when it was busy and I've where it wasn't so busy.
Pros:
Clean
Large variety of gel colors
Doesn't smell like acrylics
Cons:
Small variety of regular polish
Skimpy on the massage
For what you get the prices seem high
I got a spa pedicure with gel polish last time and today I got the charcoal and bamboo pedicure with regular polish. Both times I really felt the leg and foot massages were lacking. Pedicures are cool too look nice but I really do them for the relaxation. And in this area, they really miss the mark. The pedicure is advertised with a bamboo stick massage, but hit stones were used instead. And they were more rubbed on my legs not really a massaged.
But my polish job is always done very well.
I had an amazing pedicure but my acrylic experience was horrible
They don’t go off there prices, if you tell them you don’t like something or kindly ask for them to fix a nail they get aggressive.
The nails I got weren’t worth the money, at that point they should’ve removed them.
They didnt even clean the bottom of the nails, I had a bunch of stuff under the nails.
Worse experience I’ve had here. Won’t be coming back . I’m shocked with the amount of stars they have they should be rated a lot lower than what they have.
That female needs to be fired if she’s not good with corrective criticism.
The service was great, the guy who did my nails was so kind and made sure everything he did was what I wanted. Definitely will be coming back!
(2nd picture was my reference and the 1st is what I got!)
Please see the review I wrote under Nail Spa Swansea Illinois for complete experience details. I will not be going back to this place. For my 4 year old granddaughter‘s very first manicure it was terrible: her manicurist looked angry the whole time, did not make eye contact with my granddaughter, did not say one word to her, did not give her one smile. And I walked out with smeared thumbs because they didn’t even have quick drying spray or a place you could sit to dry your nails not to mention I had to ask for a fan to dry my granddaughters nails and when I went to get the fan to dry my nails since they didn’t even offer me a fan, (I smeared my thumbs) They didn’t even say goodbye or say thank you to either of us: My thumbs were smeared the day before our Families Thanksgiving. Our experience was a horrible one from the time we walked in till the moment we walked out. My only regret is that we did not turn right around and walk out. My second regret is they got paid for such a terrible experience: You can be sure I will be taking my granddaughter for her very first GOOD manicure experience in the near future.
Clean. Everyone is super nice. Hailey is my favorite for getting my finger nails done. She is my go to lady now. She can do any color and/or design. She's very talented. All their ladies seem great, hard working and very professional.

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TAJ Nail Bar Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:30 PM
Tuesday 09:00 AM - 07:30 PM
Wednesday 09:00 AM - 07:30 PM
Thursday 09:00 AM - 07:30 PM
Friday 09:00 AM - 07:30 PM
Saturday 09:00 AM - 06:30 PM
Sunday Closed

How to go there

Location