Quick Facts About Ledo Nails & Spa
Ledo Nails & Spa place received overwhelmingly positive comments from customers. Based on the comments provided, the strengths and weaknesses of the place can be identified as follows:
Strengths:
1. Excellent customer service: Many customers commented on the friendliness and great service of the staff. The employees at Ledo Nails & Spa made customers feel welcomed and valued, creating a positive atmosphere.
2. Skilled nail technicians: Customers repeatedly mentioned the skill and expertise of the nail technicians, particularly Lucas and Peter. They were able to address specific concerns and cater to individual needs, such as odd-shaped nails or difficulty with acrylic nails.
3. Attention to detail: Customers praised the attention to detail exhibited by the nail technicians, specifically mentioning their ability to sculpt nails beautifully and make them look amazing.
4. Wide range of services: The spa was commended for its variety of services, including gel manicures, powder dip, and polish changes. Customers appreciated the selection of colors available for gel and powder dip.
5. Efficient service: Several customers mentioned the quick and efficient service they received at Ledo Nails & Spa. They were able to get their nails done in a timely manner without feeling rushed.
6. Clean and hygienic environment: Though not explicitly stated in the comments, the absence of any complaints about cleanliness suggests that Ledo Nails & Spa maintains a clean and hygienic environment for its customers.
Weaknesses:
1. Rude employee: One customer expressed dissatisfaction with a specific employee who was rude and made her feel nervous. This incident indicates a potential weakness in the business, as having rude staff members can negatively impact the overall customer experience and perception.
2. Lack of employee recognition: Some customers mentioned positive experiences with specific nail technicians but did not remember their names. This could be a weakness for Ledo Nails & Spa, as it indicates a potential lack of employee recognition or branding, making it difficult for customers to specifically request their preferred technicians.
It is important for Ledo Nails & Spa to address the weakness of having a rude employee, as it can significantly affect the reputation of the business and drive customers away. Training or re-evaluating the employee's behavior and customer service skills would be beneficial. Moreover, recognizing and promoting individual nail technicians who consistently receive positive feedback can help enhance the brand identity and build a loyal customer base.
Overall, the strengths of Ledo Nails & Spa, such as excellent customer service, skilled technicians, attention to detail, wide range of services, efficient service, and a clean environment, outweigh the mentioned weakness. By addressing the identified weakness and capitalizing on their strengths, Ledo Nails & Spa can continue to provide exceptional service and maintain a positive reputation among customers.
Best TL Reviews
Amazing Lucas !!!!
Friendly and great service
They really took care of my feet the pedicure left my feet so soft
My nails are long the design was so cute for new years ????
CAT APPROVED !!!
i will be going back
I LOVE this place! Everyone is so nice, and they feel like family now. My nails are an odd shape and acrylic nails are difficult to stay on, but Lucas knows how to sculpt them to make them look beautiful. A real pro!
Lucas is the best nail tech. I’ve been searching for a great nail tech since I moved here 4 years. I finally found Lucas. Thank you!
Great place.. highly recommended. Lucas does a great job on my nails every time!!
Went in for a gel manicure and I was surprised by the variety of colors for gel and also the powder dip. Got taken care of right away and was in and out within an hr. Very satisfied and will definitely recommend and return!!
The guy who did my polish change.Was very rude.I said hello to him..He started out nice.But he made me feel very nervous.Just sad to see business owners with rude people working for there company.He keep telling me to put my hand here.Talking loud in front of other customers.I wish I got his name!!
Peter did such an amazing job with my nails. He took his time to make sure everything looked great. Will definitely come back again.
I forgot her name but she did my nails perfectly! I recommend her!
Place Pictures
Ledo Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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