Quick Facts About Elegant Nails Lounge
Elegant Nails Lounge has received a range of comments, both positive and negative. In order to provide a comprehensive analysis of the strengths and weaknesses of the salon, let's break down the comments and assess them individually.
Strengths:
1. Friendly and Accommodating Staff: Multiple comments mention the welcoming nature of the employees and their willingness to cater to individual preferences. This indicates that the salon prioritizes customer service and satisfaction.
2. Relaxing Environment: The salon is described as quiet, clean, and orderly, creating a peaceful atmosphere for customers. This attention to creating a pleasant ambiance can enhance the overall salon experience.
3. Skill of Technician Tom: One customer specifically mentioned the great job done by a technician named Tom, applauding his attention to detail and the time taken to fix any issues. This indicates that there are skilled technicians present at Elegant Nails Lounge.
Weaknesses:
1. Poor Quality Products: Several negative comments highlight issues with the quality of the products used at the salon, particularly the cheap acrylics. This has resulted in lifting, less than a week after getting a set, and subsequently needing a fill. The use of subpar products affects the longevity and overall appearance of the nails and is a significant weakness for the salon.
2. Inconsistent Service: There is a lack of consistency in the service provided, as seen in the varying experiences described by different customers. While some had positive experiences with shaping and attention to detail, others expressed dissatisfaction with lumpy and crooked nails.
3. Acrylic Nails Falling Off: One customer reported that acrylic nails on their left hand fell off after ten days, suggesting poor application or insufficient durability. This indicates a lack of expertise or attention to detail in the acrylic nail services.
4. Gel Manicure Chipping: Another customer mentioned that their gel manicure started to chip quickly after getting it done. This indicates a potential issue with the application or quality of the gel polish.
Based on the comments, Elegant Nails Lounge has several areas in need of improvement. The salon should address the issue of using cheap products that result in premature lifting and the need for frequent fills. It is crucial for the technicians to receive proper training and hone their skills to provide consistently high-quality service. Additionally, the durability of nail treatments, such as acrylics and gel manicures, should be evaluated and improved to meet customer expectations.
On the other hand, the salon can build upon its strengths, such as the friendly and accommodating staff, relaxing environment, and positive experiences mentioned by customers. Utilizing these strengths, Elegant Nails Lounge can focus on enhancing customer satisfaction and overall salon experience.
In conclusion, Elegant Nails Lounge has room for improvement in terms of product quality, consistency of service, and durability of nail treatments. By addressing these weaknesses and capitalizing on their strengths, the salon can strive to provide a better overall experience and meet the expectations of their customers.
Best TL Reviews
By far the worst nail salon I’ve ever visited. The quality of the service is so poor and most certainly not worth the premium prices they charge. I paid $60 for an ombré acrylic set and within five days they were lifting. The brand of product (acrylic) they use is very cheap, so when poorly applied it also appeared as though I needed a fill within less than a week. The ombre itself was not gradient so the pink and white looked a bit harsh so poorly blended. The shaping is subpar, not precise or sharp at all. I had to have the tech (Tom) file and shape my nails several times because they were lumpy and crooked, and he absolutely would’ve left them that way. It has now been ten days and every acrylic on my left hand has fallen off. These technicians are amateur at best. Come here as your last resort. I’d rate them a D+ and the plus is generous.
The photos attached are after one week.
the first time i went and got my nails done was okay. the shaping wasn’t my favorite but the women was super nice, her name was lynndsay, she made small talk and was very careful not to smudge the nail polish. the second time i went i got a refill on my acrylic and the man, his name was tom, did a wonderful just, he took his time to fix the shape of them, and when i smudged the nail poshest he didn’t mind fixing them. overall great experience and i definitely recommend having tom do your acrylics!
I loved this place. He did an amazing job on my nails all around. I honestly wasn't that excited because my nails are naturally thick and long but like 3 of the had recently broken down in the pink part so I was pretty bummed about it. I just picked a simple glitter polish for New Year's. But he massaged my hand and filed my super short nails and then put like 5 coats of paint until it was a rose gold with beautiful shimmery glitter. My nails ended up being the favorite among everyone. Oh man I wish this nail salon was here. They even had a little refrigerator with free drinks and stacks of complimentary masks. It was awesome
I had a nice experience at the location due to the relaxing environment! I was asked what shape I'd like for my manicure, and the tech made sure I got exactly what I wanted. I was very happy with my gel manicure at first, but it quickly started to chip, so I will likely go elsewhere before returning again.
Very quiet and relaxing. Nice facility and not as small as one would think from the storefront. Parking wasn't bad either. Dip nails and gel pedi were excellent. Can not speak to acrylics. Everyone that worked there was pleasant and everything was clean and orderly. I was there on a Tuesday afternoon.
LOVE this place! They trim my father's nails (he's 85 and has limited use of his Hans) and both of my parents come here regularly for a mani/pedi. Very clean and relaxing. Very friendly staff!
I was a walk in, and they got me in pretty fast. The lady that did my nails was super nice and was always asking if I liked the shape, color, etc. I really liked it here and my nails came out perfect (natural looking nails)
The employees are very welcoming and accommodating. I had dipped nails and wanted them off and not put anything back on them. Kevin was great he said my nails were very thin and though that maybe the last place I went might have grinded to much on my nails. Also, warned that they probably would break due to them being so thin. Which I figured that would happen. I did the basic pedicure and Lindsey did a great job. If you pay cash they take 10% off of your total. Great experience!
Place Pictures
Elegant Nails Lounge Info
Amenities
Health & safety
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Appointment required
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Payments
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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Location
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