Quick Facts About Fashion Nails
Fashion Nails Place, based on the comments provided, has a mix of strengths and weaknesses. It is important to consider both sides when evaluating the salon.
Starting with the strengths, one customer mentions that they have been going to Fashion Nails Place for 14 years, which indicates a high level of customer loyalty. This suggests that the salon has built a reputation for providing quality service and maintaining a courteous and professional environment. Another customer commends Jim, the owner, for his courteous and professional management of the salon. This indicates that the management of the salon is competent and creates a positive atmosphere for both staff and customers.
Additionally, one customer appreciates the ability to make a last-minute appointment and the short wait time. This demonstrates the salon's flexibility and ability to provide quick service, which can be appealing to customers who are in a rush. Another customer mentions that the gel pedicure was done well and that the menthol massage oil provided a nice touch, indicating that the salon offers additional services to enhance the overall experience. The positive feedback about the quality and gentleness of the nail services also highlights the competency of the technicians.
Moving on to the weaknesses, one significant concern raised by a customer is the cleanliness and sterilization of the salon. The customer mentions that tools are not properly sterilized, with the foam "feet propping" being used without proper sterilization between clients. This raises a red flag as proper sterilization protocols are vital for maintaining hygiene and preventing the spread of infections. The customer also expresses concern about the lack of proper sterilization of the salon's tools.
Another weakness highlighted by a customer is the lack of communication and poor customer service. The customer mentions that they had to wait for over an hour to get their nails done, were charged more than other places, and experienced a language barrier with their technician. This indicates potential issues with the salon's organization, pricing transparency, and customer service training.
Another negative comment mentions a complete misinterpretation of the requested design, resulting in a subpar nail job. This indicates a lack of attention to detail and poor communication between the customer and technician. The fact that the customer left without having the issue resolved suggests a lack of customer satisfaction and potential issues with how the salon handles complaints.
Overall, Fashion Nails Place has strengths such as customer loyalty, courtesy from management, flexibility in appointments, and positive feedback on the quality of services provided. However, there are significant weaknesses regarding cleanliness and sterilization protocols, poor communication and customer service, and mishandling of customer requests. These weaknesses must be addressed for the salon to maintain a strong, positive reputation and ensure customer satisfaction.
Best TL Reviews
not clean at all. i’m concerned for their sterilization. sprayed my feet with alcohol and burned the cuts that the guy gave me with the drill….. See picture of bucket they put all their tools in and go from client to client with just being sprayed with alcohol RIGHT BEFORE using it. The foam “feet propping” are shown in picture on the GROUND & used on client without being properly sterilized. Proper sterilization requires the product to sit for AT LEAST 15 minutes. Pretty sure it’s the owner, but one guy working there started yelling at his daughter (who also works there) for not answering him while she was with her client. Unfortunately will not be back.
I would never go anywhere else to get my nails done 14 yrs and counting Jim runs his salon with courtesy and professional as well as the only person that will ever do my nails. Everyone is great there
I was able to call day of and walk in after 5 minutes. Not always the case! I appreciated the time and care taken to provide a gel pedicure for $38. The menthol massage oil at the end was also nice for dehydrated skin from sun & sand (actually still there a couple hours later!). This is the place for you if you don’t mind spending a little time to get it done right, and enjoy a little relaxing massage chair. If you are in a rush, just be aware that other customers may also want a last minute service, and be patient with a slight language barrier.
I have been getting my nails done for over 20 years now & I just found this place they do an amazing job very gentle & my nails look great
You know I probably would have gave this place 5 stars if they let me make an appointment number one and not made me wait over an hour to get my nails done. Also they charged me $10 more for a set of nails then every other place I've ever gone to. From the time I sat down until the time I left maybe two words were spoke to me. The girl that did my nails apparently knows no English at all. The quality of my nails done is acceptable there a little thick but that's okay.
Wonderful work. My daughter and I had feet and nails done. Very good work
Bebe did everything I asked for & more. Her work is amazing, shape is on point & very professional!
Horrible!!!! Me fui sin que terminara de hacerlo !!! Le enseñe una foto y le pregunte si podia hacer ese diseño que es watercolor y ella dijo yes, sure… y que me hizo? Una desgracia!! Jamas mezclo los colores solo hizo puras rayas, nada igual a la foto! Hizo lo que ella quizo y quede horrorizada!!! Solo lo pagué y me retire! Jamás volveré!!
Place Pictures
Fashion Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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