Quick Facts About DOMINICAN HAIR SALON & BARBER SHOP
Strengths:
1. Skillful barber: Joel is highly praised for his excellent haircuts and freestyle designs. Customers trust him and are loyal to his service. This indicates that there is at least one talented barber at the salon.
2. Excellent service: Amilcar is mentioned for providing excellent service and giving a great haircut consistently for over two years. This suggests that the staff is committed to satisfying their customers and maintaining a high standard of service.
3. Fast service: Multiple comments mention that the wait time at the salon is minimal. This indicates that the salon is efficient and respects the customers' time by minimizing waiting times.
4. Friendly staff: The barbers are described as friendly and well-dressed. This creates a welcoming atmosphere for customers and contributes to a positive salon experience.
5. Well-maintained salon: One comment mentions that the salon is well-maintained. This indicates that the owners prioritize cleanliness and hygiene, which is important for a salon environment.
Weaknesses:
1. Language barrier: One comment mentions that the staff's English proficiency is not strong. This creates difficulties for customers who cannot speak or understand Dominican Spanish. It is essential for the salon's staff to be able to communicate effectively with customers.
2. Lack of clarity: Another comment mentions confusion surrounding which barber would be cutting a customer's hair and how long the wait would be. This lack of communication can lead to customer dissatisfaction and should be addressed to improve the overall experience.
3. Uneven haircuts: One customer expresses disappointment with their haircut, stating that the barber should have blended the front hairline better. This suggests that there may be inconsistencies in the quality of haircuts provided by the barbers at the salon.
4. Limited skilled barbers: One comment contends that only one person in the salon knows how to cut hair well, while the rest are described as unworthy. This raises concerns about the overall skill level and consistency of the barbers employed by the salon.
5. Unprofessional service: A customer claims to have had a bad experience with unprofessional service, stating that the barber did not understand English and gave them an unprofessional haircut. This negative experience reflects poorly on the salon and could deter potential customers.
In conclusion, while the salon has prominent strengths such as skilled barbers, excellent service, and a well-maintained environment, it also faces weaknesses in terms of language barriers, unclear communication, inconsistent haircuts, limited skilled barbers, and instances of unprofessional service. These weaknesses should be addressed to ensure customer satisfaction and maintain a positive reputation for the salon.
Best TL Reviews
Joel is fire his lines are on point and freestyle designs are it!!!! He cuts both my sons hair now won’t go anywhere else
Excelente Servicio, Amilcar atendió muy bien a mi hijo, excelente corte 10/10 recomiendo a ese muchacho
Amilcar been my barber for 2 years plus… very good and never messes my hair up.
Their English is not very good so it was not clear who would be cutting my friends hair or how long we had to wait. Make sure you have google translate open. You will probably need it if you cannot speak or understand Dominican Spanish. However his hair was ok when it was done however I felt the barber should have blended his front hair line better.
Great barbershop. All barbers can cut. Nice and cleans the barbers are very friendly they look like supers stars well dress all the time The guy on the second chair on the right. And the guy on the first chair on the left are the best. They do a real nice fade.
Well maintained, staff is good and above all the wait time is less.
The hair cut is horrible. Never go to this place when you need a professional and good hair cut. I had an interview and when for a hair cut because it was near my home. They even don't understand English and my hair look unprofessional. I was so disappointed. Watch out where you go for hair cut guys. Good luck.
Only 1 person knows how to cut hair the rest is unworthy of a chair highly don’t recommend them to anyone most of them are lazy and don’t really want to cut and they send you to other barbers just because they don’t feel like it worse barbershop in Baltimore and terrible services
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