Quick Facts About Braids Xpert
Braids Xpert Place has received a mix of positive and negative comments from customers, highlighting both strengths and weaknesses of the establishment.
One strength of Braids Xpert Place is that they have loyal customers who have been going to them for years. This indicates that the shop has built a good reputation and has consistently provided satisfactory services to their customers.
Another strength is that some customers have complimented the braids done at Braids Xpert, stating that they look great. This suggests that the stylists at the shop have skill and expertise in braiding and can produce visually appealing results.
Additionally, one customer mentioned that the owner and her staff were professional and understanding. This indicates that the shop values customer service and strives to create a positive and comfortable experience for their clients.
However, there are also several weaknesses mentioned by customers that should be taken into consideration.
One major weakness is the lack of expertise in certain types of hairstyles. A customer reported that when they went to get their faux locs taken down, the owner cut their braid off instead. This demonstrates a lack of skill and knowledge in this specific area, which can be a major concern for customers who are looking for specialized services.
Another weakness is the inconsistency in pricing and customer communication. One customer mentioned that they were quoted between $180-$250 for their braids but ended up paying $300. This indicates a lack of transparency and consistency in pricing, which can lead to customer dissatisfaction.
Furthermore, there were complaints about the quality of the service provided. Some customers mentioned unprofessional behavior, such as the stylists not finishing the style or cutting off the sticking-out hair strands. Lack of attention to detail and failure to meet customer expectations can greatly impact the overall satisfaction with the shop.
Another weakness mentioned by customers is the time taken to complete the hairstyles. One customer reported that it took them six hours to complete the braids, with up to five people working on their head at once. This indicates a possible lack of efficiency and organization within the shop, leading to long waiting times for customers.
Lastly, there were complaints about the longevity and quality of the hairstyles. Customers mentioned that their braids came out soon after getting them done or that they looked horrible after a short period of time. This suggests that there may be issues with the durability and skill in executing certain hairstyles.
In conclusion, while Braids Xpert Place has some strengths such as a loyal customer base, positive feedback on the appearance of their braids, and instances of good customer service, there are also weaknesses that should be addressed. These weaknesses include a lack of expertise in certain hairstyles, inconsistency in pricing and communication, unprofessional behavior, long waiting times, and issues with the longevity and quality of the hairstyles.
Best TL Reviews
I Love Braids Expert they are the best braid Shop . Been going to them for years
DO NOT GO HERE FOR ANY TAKEDOWNS! I came here to get my faux locs taken down. Instead of the owner telling me she’s not experienced to do this type of work she cut my braid clean OFF and then told me to leave the store!! I wouldn’t dare trust them with any styles!
Braids look great but called to make appointment was told my braids run between $180-$250. But paid $300. Ask for a lighter color hair. I said I didn't want black. And they still put black hair. Up to 5 people in my head at once and it still took 6 hours. Only 2 of them were polite.
I came and got my daughters hair braided , box braids in the back and corn rows in the front . Very unprofessional , they did not finish the style , they didn’t cut the pieces of hair that was sticking out of the braids after they were done . They didn’t gel it down or apply mousse . I had to come back the next day for them to snip the pieces of hair off of her braids . We ended up being there for hours and hours because they were doing more talking then braiding . Nice attitude but bad service. I was so dissatisfied that I went home and put her beads on myself . Wouldn’t recommend.
I called and spoke to the owner, asked for her only to retwist my daughter’s hair. I arrived at 11:18 sharp. We got in and she took a look and was not please with how u started hem(two strand method). Now we went to water country the other day, so I kept it wrapped up so when I took her wrap off it was a mess. I said can you interlock the root and palm twist the rest. She was not please and wanted to restart them with the comb twist. My daughter (4 years old) said she wanted to try the other way. I agreed and pied 125 up front. So far it’s 4:27 and they did the comb twist(did not put a clip at the root so they are coming out) they said the next process is co twist and put a clip then interlock the root. That is beyond me because it needs to be wet when the clip is put on. So I told the lady I did not like it, they were all different sizes and how I asked the owner to do it and she said she would but when I got there had to handle a family issue. Another worker(not African) inserted herself into the conversation being rude and one thing led to another and it because a back and forth match. I would not recommend anyone coming to braid experts. They prices are way too high and the service doesn’t match the price. I have been here all day and nothing has gotten accomplished. Not to mention the comb twist has swelled up and it looks a complete mess. Do not come here if you can help it.
My experience with these ladies was so wonderful. I got my hair done last Sunday, it does not hurt, I didn’t have to wait they were very professional and understanding with everything, so all these remarks and stuff about them not being professional, about them not showing up on time. They work on their feet all day show some dignity for these ladies, .please. Patience can take you a long way. Thank’s and I appreciate the owner and her staff Awesome.
I couldn't login that's why it took me so long to comment but I wouldn't recommend. They were nice however they were unprofessional. I got 2 feed in braids and they looked horrible the lady that did my hair barley used any gel to lay my hair down so the braids were frizzy so I spent 50.00 and ended up taking them out 2 days later. Then she made me feel uncomfortable because she insisted I look at every picture of braids she had done on her phone and when I tried to give her the phone back she was like "no look at ALL the pictures" then she asked me to take her to tmobile up the street to pay her phone bill like we didn't just meet that day.
Please do not go this salon. I will say that they were very nice however their work is horrible. I had the owner, and 2 lades in my hair and guess what it looked nice once i got up, however the next day my hair came out and I've had my hair in for a week in a half and paid $160 for jumbo twist and they look horrible! Please go elsewhere to make your money worth-wild!
Braids Xpert Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 09:00 PM |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 09:00 AM - 09:00 PM |
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