Gas N Grub

+1 928-757-4160

3770 E Diagonal Way, Kingman, AZ 86409 United States of America

Open Today: -

Quick Facts About Gas N Grub

Gas N Grub Place has several strengths that are evident from the comments. Firstly, they offer propane for commercial trucks, making them a convenient option for truck drivers. The comment specifically mentions that they have the most affordable price in the area, which suggests that Gas N Grub Place offers competitive pricing, making them an attractive choice for customers. Additionally, the comment highlights the friendly staff, indicating that Gas N Grub Place provides good customer service.

Another strength mentioned in the comments is the presence of a drive-thru. This feature is specifically praised because it allows customers to stay in their vehicles and avoid having to get out of their trucks. This convenience appeals to customers who prioritize efficiency and prefer a quick and easy experience.

Furthermore, Gas N Grub Place is commended for offering a variety of products. One comment mentions that they have the cheapest tobacco products in town, indicating that Gas N Grub Place provides customers with affordable options for their tobacco needs. The availability of gas, food, and snacks is also highlighted, suggesting that Gas N Grub Place caters to different customer needs and offers a range of choices.

Alongside these strengths, the comments also shed light on some weaknesses that Gas N Grub Place should address. One recurring concern is the issue with propane pumps. Two separate comments mention problems with the propane tanks, with one customer mentioning that they were shorted about 2 gallons. This suggests that Gas N Grub Place may have issues with maintaining and operating their propane pumps, which could lead to customer dissatisfaction and potential loss of business. Addressing these pump issues promptly and ensuring accurate propane measurements would be crucial for improving customer satisfaction in this area.

Another weakness mentioned in the comments is related to the quality of their hay product. A customer expressed disappointment with the hay being wet and moldy, but was unable to return it due to the store's return policy. This situation suggests that Gas N Grub Place may need to review and revise their return policy, particularly for perishable items such as hay. Adjusting this policy and finding a resolution for customers who receive defective products would likely improve their reputation and customer satisfaction.

In terms of the facility's operation, there are some concerns raised about the drive-thru. While it is appreciated by customers, some individuals abuse it and use it for more extensive shopping, causing long lines that extend beyond the parking lot and into the street. This creates potential safety hazards for customers waiting in their vehicles. Gas N Grub Place should address this issue by implementing measures to prevent abuse of the drive-thru, such as limiting the number of items that can be purchased through it or introducing a separate drive-thru for larger purchases. This would help ensure a safer and more efficient experience for all customers.

Overall, Gas N Grub Place has various strengths, including competitive pricing, a convenient drive-thru, a friendly staff, and a wide range of products. However, they should work on addressing weaknesses such as propane pump issues, their hay return policy, and the drive-thru system to enhance customer satisfaction and maintain a positive image in the market.

Best TL Reviews

We buy propane here for Commercial trucks. Very friendly staff! Most affordable price in area. $2.79/gallon on 3/24/23

Great place friendly staff plus it has a drive thru so I don't have to get out of the truck

Shorted me on my propane tanks about 2 gallons. Little disappointed after two other locations also had propane pump issues

Got my gas, got my grub, gtfo. Cheapest tobacco products in town.

I was unhappy that the hay I had gotten was wet and moldy. I asked if I could bring it back but was told no. You think with hay prices soaring at $23 a bale that there would some kind of resolve. Love the people that work there just not their return policy!!!

Easy gas access and friendly service. Plenty of snacks and drinks available .

Get quick place to drive to for cigs or drinks or snacks. However, some people abuse the drive-thru and do a few days worth of shopping. This causes the line at window to back up to, and sometimes into, the street. I don't feel very safe when it's my car stick out onto.

But staff are friendly and sometimes have what you want ready by the time you get to the window.

Awesome place. Nice staff. Quick in and out. Soda machine always works. Fair prices on everything!