Riverside Day Spa & Nails Salon

+1 504-581-3279

401 Iberville St, New Orleans, LA 70130 United States of America

Open Today: -

Quick Facts About Riverside Day Spa & Nails Salon

Riverside Day Spa & Nails Salon has several strengths and weaknesses based on the comments provided. Here is an analysis of the strengths and weaknesses:

Strengths: 1. Good service: The spa is commended for its quality service and the value for money it offers. Customers appreciate the massages and nail services provided. 2. Convenient location: The spa's location in the French Quarter is mentioned as a positive aspect, making it easily accessible for customers staying in the area. 3. Accommodating and flexible: The spa is praised for its ability to accommodate last-minute appointments and work with customers' requested times, even allowing for back-to-back services. 4. Skilled and professional staff: Several comments highlight the expertise and professionalism of the nail technicians and massage therapists. Customers appreciate their skills and knowledge. 5. Relaxing atmosphere: The spa is described as a relaxing and comfortable place, providing a pleasant experience for customers. The therapists are mentioned for their ability to target and release muscle knots, ensuring a relaxing massage.

Weaknesses: 1. Pricing: One comment mentions feeling overcharged for the services received. This suggests that the pricing may not provide good value for some customers. 2. Staff discontentment: There is an indication that the staff may not be content with their pay, leading to potential issues with service quality and a negative work environment. This can impact the overall customer experience. 3. Time management: Several comments mention rushed services, particularly in relation to a manicure and pedicure. This suggests that the staff may struggle with time management, leading to a subpar experience for customers. 4. Inconsistency: A customer highlights the lack of consistency in service quality, specifically stating that their pedicure did not match the quality received by others in their party. This inconsistency can negatively impact customer satisfaction. 5. Hygiene concerns: One comment mentions a dirty environment, including dirty tubs and improper sanitization practices. This raises concerns about the spa's hygiene standards and can deter potential customers.

In conclusion, Riverside Day Spa & Nails Salon has strengths in terms of its service quality, convenient location, and professional staff. However, there are weaknesses related to pricing, staff discontentment, time management, inconsistency, and hygiene concerns. These areas need to be addressed to provide a better overall experience for customers.

Best TL Reviews

Guter Service und die Massagen sind im Preis/Leistung Verhältnis sehr gut. Mann lässt sich massieren und Frau kann ihr Nägel machen lassen. Auf jedenfall ein Besuch wert

Great day spa in NOLA! They were able to get me in last minute at my requested time. Because I was on a tight schedule, I really appreciated them working with me to make it happen. They were able to accommodate both services back-to-back and even got me out with a couple minutes to spare! Very skilled nail tech and hair stylist. Friendly, engaging, and warm energy. Location is great and convenient if you're staying in the French Quarter.

I paid about $115 for a massage and basic manicure. Decent massage but the staff is obviously not content with their pay and are vocal about the owners sneaky pay tactics.even had a payment issue while I was there. I spent about 2 and half hours here for what should have been 1 and half hours due to a rushed and messy manicure that had to be redone twice. Other customers walked out without paying too. My fingers are on fire after the owner butchered my cuticles and then put antiseptic chemicals to sanitize the open wounds. Plus the general burning from acetone and alcohol on open wounds. Ended up leaving with a bloody clear topcoat

Ok at best. I went in for a pedicure and it wasn’t worth it because of the quality. My service was very rushed.

Since I was already in the chair, all customer / courteous service went out the window.

They were so focused on the next client (even though they acknowledged they were early for their appt and wouldn’t mind waiting).

My tech kept stopping to serve others, never verbalized why she kept stopping and I didn’t receive anywhere near the quality the rest of my party received for the same exact service. She slapped the lotion and oil around my calves and didn’t rub any on my ankles or feet. Very mediocre service.

Advice to the salon, please remain consistent with your processes. My classic pedicure should have the same steps as the next person getting a classic pedicure (unless they have an add on service).

Please treat the customer in your chair with respect, they’re still paying for a service and should receive a quality service.

Jay is the man!! So professional and really good at what he does. I appreciated his expertise and help in relaxing my muscles!!! It was a nice area, easy access and all around great experience. Thank you:)

Listen!!!!!!!! I haven't done my nails in like 2.5 months I was so grateful that they managed to accommodate us (boyfriend and I) last minute. Even offered us champagne ????????????. They have taken great precautions and have their spa covid-19 safe????????. Very friendly service and just two blocks from Bourbon Street, if that! So get your nails did???? and get you a drink after and take it easy in the Big Easy ????????????

Very relaxing and our therapist got all the right knots! I highly recommend. Very accomodating and easy to work with. Thank you for making our stay 5 Star!!

I live here in the French quarter I’ve never been to this place before. I think I was Way over charged for the services we received. The place dirty and the lady was very rude. The pedicure was very quick and seemed rushed we didn’t even get a massage on our legs. The tubs seem dirty and not taken care of. For the pedicures. They did not clean the UV lights after we used them she just put them away after using them on our feet . Never going back again .