Sky Nails

+1 320-774-1665

133 33rd Ave S, St Cloud, MN 56301 United States of America

Open Today: -

Quick Facts About Sky Nails

Sky Nails place has received both positive and negative comments, giving us insights into its strengths and weaknesses. In order to assess the strengths and weaknesses of the salon, we will analyze the comments and identify recurring themes.

Strengths: 1. Good Customer Service: Many reviewers mentioned the friendly and chatty staff, highlighting the comforting atmosphere at Sky Nails place. This suggests that the salon has a strong focus on customer service and creating a positive experience for their clients. 2. Skillful Nail Technicians: Several customers praised the work of certain nail technicians, specifically Holly and Nancy. They mentioned that they got exactly what they asked for, which indicates that the technicians have good technical skills and are able to fulfill customer expectations. 3. Minimal Waiting Time: One positive experience noted that there was no long waiting time, especially for customers with appointments. This suggests that the salon efficiently manages their appointments and provides a timely service.

Weaknesses: 1. Lack of Listening Skills: One negative comment expressed dissatisfaction with the technician not listening to their requests and doing their own thing. This indicates that some nail technicians may not pay enough attention to customer preferences, resulting in disappointment. 2. Inconsistent Quality: Another negative review mentioned uneven nails and gel polish, suggesting that there may be inconsistencies in the quality of services provided. This inconsistency can lead to dissatisfaction and frustration among customers. 3. Pricing and Additional Charges: Several reviewers mentioned issues related to pricing. One customer complained about being charged $70 for what they referred to as an amateur job. Additionally, another comment mentioned an extra charge for glow-in-the-dark paint that did not actually glow. These instances raise concerns about transparency in pricing and the value-for-money customers receive. 4. Hygiene and Cleanliness: A negative review highlighted concerns about the salon's cleanliness, referring to it as a "sh*thole excuse for a nail salon." Dirty surroundings can create a negative impression and question the salon's hygiene practices. 5. Inadequate Treatment: One customer expressed disappointment with their experience, mentioning rough treatment of their nails resulting in cuts and uneven gel polish. This suggests a lack of attention to detail and proper care during the services provided. 6. Payment Methods: Another issue raised was the additional charge for using a credit card. This may inconvenience customers and make them feel unfairly penalized.

Based on the comments, it is evident that Sky Nails place has some notable strengths, such as good customer service and skilled nail technicians. However, it also has weaknesses related to inconsistent quality, pricing transparency, hygiene, and inadequate treatment.

To address these weaknesses, Sky Nails place could consider implementing the following strategies: 1. Improve listening skills and ensure that nail technicians understand and fulfill customer preferences. 2. Enhance quality control measures to ensure consistent and high-quality services. 3. Review and revise pricing policies to ensure transparency and fair pricing. Consider eliminating additional charges for services that do not meet customer expectations. 4. Prioritize cleanliness and maintain a clean and welcoming salon environment. 5. Provide additional training to nail technicians to ensure proper treatment and minimize the risk of injury or dissatisfaction. 6. Revisit payment policies to avoid penalizing customers for using credit cards.

By addressing these weaknesses and leveraging their strengths, Sky Nails place can improve its overall customer experience, leading to greater customer satisfaction and loyalty.

Best TL Reviews

Went here for the first time with my best friend to get our nails done, had the best experience! Holly and Nancy did amazing work. Got exactly what we asked for. No long waiting with appointment like other places in town! Will definitely be going again ????

I will never ever go back to this sh*thole excuse for a nail salon. She didn't listen to me at all and just did her own thing completely carelessly. I got charged $70 for an amature job with a "design" that I didn't want, when I could have done a better job myself. learned my lesson, hope this place goes out of business.

Absolutely love my nails!

They were good but the foot spa water kept draining and when I got the Pedicure they put some stuff on my legs Rubbed it in only on one leg put a hot towel over it didn’t rub in the other leg Was a good paint job happy with that put I ask for glow in the dark paint for Halloween they charged me $10 extra dollars for it and it don’t even glow :(

I absolutely loved my visit there. I got an acrylic set and got exactly what I asked for. Everyone was so kind and chatty it was a comforting place and my girl did an amazing job on my nails. Absolutely loved the experience!!! Highly recommend!

Worst nail experience ever. Place was dirty. They were so rough on my nails, I have cuts on the sides of my fingers and cuticles. My nails are uneven and so is the gel polish. They chargd me more because I had to use my credit card. I do NOT recommend this place. A nightmare of an experience!

I reserved a Saturday in December for 5 manicures for the females in my family. The ages ranging from 6- 81 and covering 4 generations. Everything went very smoothly and we were treated very well. Everyone was very pleased with their results. They exceeded my expectations. I am going back for sure!!

Nancy is literally THE best. ????????????