Quick Facts About Tip Top Salon
Tip Top Salon appears to have both strengths and weaknesses based on the comments provided.
Starting with the strengths, one customer mentions that they had a great overall experience and found their new favorite nail salon. The service was mentioned as being friendly, which can contribute to a positive atmosphere and make customers feel welcomed and comfortable. Another positive aspect mentioned is that the salon offers a variety of services, including eyebrow services, and the customer was satisfied with the quality of their eyebrows for a reasonable price. This suggests that the salon has skilled technicians who can perform various treatments effectively.
Additionally, a customer mentions that the salon is suitable for group appointments and girls' spa days. The positive experience had by this customer implies that the salon can accommodate larger groups and create a fun and enjoyable atmosphere for special occasions.
Moving on to the weaknesses, it is mentioned that a customer received a subpar nail service. The technician left extra paint on the bottom of two nails and made most of the nails too thick. This suggests a lack of attention to detail and precision in the technician's work, which can lead to customer dissatisfaction.
Another customer complained about the durability of the nail service. They mentioned having lost three nails within a week, despite not working in water or having a job that would put their nails under significant stress. This hints at a potential issue with the quality and longevity of the salon's nail treatments.
Furthermore, a customer felt rushed during their visit to the salon and expressed dissatisfaction with the level of service received. The technician continuously commented on the customer's short nails, which made them feel uncomfortable and unwelcome. Additionally, this customer mentioned that the salon only offers basic services and is not suitable for those looking for more intricate designs or personalized attention. This limits the salon's appeal to a certain demographic of customers who prefer simpler nail treatments.
Another complaint raised by a customer is the high pricing at the salon. They express frustration at paying $81 plus tax for a full set of acrylic nails, which they feel is excessive. Additionally, they mention feeling insulted by the technician talking about them in another language and telling them to go to a different salon. This reflects poorly on the salon's professionalism and customer service.
Lastly, a customer gives a mixed review, stating that although they had a positive experience with one technician (Tech 4), they had negative experiences with another technician (Tina). The customer mentions that Tech 4 takes their time and provides quality work, while Tina rushes and produces subpar results. This inconsistency in service quality suggests a lack of consistency in training and supervision of the technicians.
In conclusion, Tip Top Salon has strengths in terms of friendly service, attractive pricing for certain services, and the ability to accommodate group appointments. However, the weaknesses include inconsistent service quality, lack of attention to detail, issues with durability, potential language-based discrimination, and pricing concerns. Addressing these weaknesses could help the salon improve overall customer satisfaction and reputation.
Best TL Reviews
Went here for the first time with my girls and we've found our favorite nail salon. The service was great and everyone was so friendly.
On a side note, I don't know who needs to hear this, but tip your service people. My daughters and I got mani pedis and tipped as we usually do... These sweet ladies were so surprised and thankful.
As one of my daughters said, "They touch your toes, if that's not worth at least a $5 tip, I don't know what is." Needless to say, this is where we'll be having our girls' day spa day appointments from now on.
She left extra paint on the bottom of 2 nails on my right hand & almost all the nails are way to thick. I do love the colors but thats about it. I also got my eyebrows done & she did great on them for $10.
I came here a week ago, not my normal salon. I paid $150 for a pedi and balance with gel. Mind you it’s been a week! I don’t work in water and type for work. I’ve lost 3 nails! I come in today 3 ppl working I’m the only one waiting. I get told to come back in 2 hrs asked to write my number down and come back when called! I really don’t get it but avoid this place!
I love them they did my nails for my eleventh birthday and they were very nice ???????? but I do think that they didn’t know that I know there language but thats our secret I would post a pic but I don’t know how to???? ....
Anyway overall they were wonderful very happy ???? with the result ????????????????????????
I figured out how to put the photo???????? mine is the one that is ???? and have gems on the ring finger ????????
I felt rush the whole time I was there and the lady doing my toes would not stop talking about how short my nails are like I broke my toe the nail doesn't grow. They only want to do the basics there so if you want a design or for them to actually take there time and do a good job this is not the place to go. First and last time going.
Never should a full set with just acrylic and a little nail polish be 81$ plus tax and then she showed be the price after she put the tips on !!! Do not go to this salon because they will disappoint you and not even that she was talking to her co worker in another language (station 2) and talking about me because they kept look at me everytime she said something and then told me to get out her chair and go to the salon across the street (which pay fair prices )!!!! This salon is not it and will never be do not I repeat do not go here unless you wanna pay for nails that do not even last !!!!
I gave four because the tech nicked me with the drill a few times, besides that she did exactly what I wanted I will be returning
This is my 2nd review in the last year or so. This review is higher than the last one. I'm giving 5 stars because of the tech at station 4. Not sure what her name is, but every time I sit at her station, she takes her time no matter how busy they are. (view the pic I posted last year under the name Auriel J. My nails are black and yellow with the sunflower on them. Tech 4 did them. she also did the light pink nails I posted too) I honestly don't know what the big deal about Tina is for. She messes up something every time I sit in her chair. She always rushes and is always distracted, which results in a bad paint job or uneven nails. (view the mint green pic I posted on here. Tina did them. Just messy) Took my friend here for the first time back in September and Tina did her nails. My friend has never returned. her thumb nail had a hump on it, one of her nails wasn't put on straight, and another nail was filed unevenly. Ladies please request tech 4. I promise you won't regret it.
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Tip Top Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 12:15 PM - 05:00 PM |
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Location
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