Quick Facts About Fifth Avenue Nail and Spa
Fifth Avenue Nail and Spa place has received a mix of positive and negative comments from customers. It is important to analyze these comments in order to understand the strengths and weaknesses of the establishment.
Starting with the strengths, several customers mentioned the friendly and welcoming atmosphere of the salon. They appreciated the staff greeting them upon arrival and offering beverages. This demonstrates good customer service and a focus on making clients feel comfortable. The salon also received praise for its modern and clean appearance, which contributes to a pleasant overall experience for customers. Additionally, some customers specifically mentioned the excellent service they received from individual nail technicians. They highlighted attributes such as being meticulous, conversational, and providing exceptional customer service. This shows that there are skilled technicians working at the salon who are able to meet the specific needs of their clients.
In terms of weaknesses, several customers mentioned concerns about the longevity of their nails and polish. One customer experienced chipping only two days after getting a pedicure, which is shorter than expected. Another customer mentioned having to go back for a re-do of a service within days due to chipping polish. These comments suggest that the products used by the salon may not be up to par or that there may be issues with the application technique. This is a significant weakness, as customers expect their nails to last longer after receiving professional nail services.
Another weakness that was mentioned by a customer is the lack of precision in filing the nails. They mentioned that their nails weren't filed as straight as they would have liked, which indicates a lack of attention to detail. While this may seem like a minor issue, it can detract from the overall satisfaction of the customer.
There were also a few comments about the need for additional visits or touch-ups shortly after receiving services. One customer mentioned that they had to go back to get a nail repaired two days after their initial service. This suggests that there may be issues with the quality or durability of the nail services.
In terms of appointment availability, one customer mentioned that they were able to get a walk-in appointment on a Sunday, which is a positive aspect for those who prefer more flexibility in scheduling.
Overall, Fifth Avenue Nail and Spa place has strengths in its friendly atmosphere, modern appearance, and individual nail technicians who provide excellent service. However, weaknesses can be found in the durability of the nails and polish, attention to detail in filing, and the need for additional visits or touch-ups shortly after receiving services. These weaknesses should be addressed in order to improve customer satisfaction and maintain a positive reputation for the salon.
Best TL Reviews
I absolutely loved this place! Me and my mom wanted to try something new. We picked the perfect place. The customer service was amazing along with the time and effort put into these nails. We got there at like 5:11pm but they still took us in and did a great job. Go to Carrie she’s the best. 10/10 would definitely recommend.
I’m very careful about writing reviews because I know how they can impact business. So this was serious enough for me to write one. I went in on Father’s Day and Juneteenth weekend on a Saturday with a scheduled appointment. I was greeted politely and seen shortly thereafter.
I got an acrylic fill and a nail repair. I thought I needed to get the nail replaced since it had cracked and was lifting up. I made the nail tech aware but she said it would be fine. The service was quick and my nails weren’t filed as straight as I would have liked, but I didn’t bother with it too much.
I opted for the deluxe $65 pedicure which was amazing! The nail tech was awesome and the service itself was definitely worth it. I ended up giving her an additional $25 tip. I left pretty satisfied that evening.
Two days later on that Monday, that same nail I was concerned about, cracked. In addition to that, the nail polish was already chipping off two of my toes. Mind you, I hadn’t even worn close toed shoes or any kind yet. I went back in the following day on that Tuesday and one of the techs took that nail tip completely off and did an overlay and also re-polished those two toes. I was happy but still annoyed that I had to go back.
Now come Thursday and my toes have chipped even worse. The two toes she re-polished on the left foot are fine but the others have chipped. I still have only had on slippers or sandals. In all my 20 plus years of getting a pedicure, the polish would at least last a week, especially if I didn’t wear closed toed shoes. In all, I spent $130 that day (with tip) for a fill and pedicure for it to now look like this. I’m very disappointed. This wasn’t the first time I had to go back for a re-do of a service within days.
I love the way the salon looks and everyone is very friendly. But it’s possible the products may not be up to par. I won’t be going back.
I’VE FINALLY FOUND MY NAIL SALON!!!!!! I’ve been living in the Brandon/Riverview area for 6 months now. I’ve tried countless nail salons before Fifth Avenue opened and none of them compared to the customer service and quality of work i received today. I’m SO happy they’re located 5 minutes from my house. HELEN WAS MY NAIL TECH AND SHE WAS OUTSTANDING!!!! Extremely meticulous, conversational, and had excellent customer service. I can’t wait to schedule an appointment for more services!
Beautiful salon with staff greeting me right away & offer of beverages; so many types & colors of polishes. Hope was my excellent technician. For my pedicure I took note the tools were sterile wrapped & bowls are lined. Massage was wonderful - not rushed or too hard. Just right! Hope took better care of details than I’ve had in a long time. Would highly recommend! Even gave me a thank you gift of lotion & coupon for coffee place in same strip just getting started. Discount offered due to their grand opening. Was asked more than once what I thought if my service. They are trying to please folks so don’t miss out!! ❤️
Everyone is so nice and do such a good job. I walked in on a Sunday and they were able to take me immediately. Jessica did my nails & pedicure. She took my image of my jails and brought it to life perfectly! She was also so patient with how particular I was with the shape and the French tip. She redid both a few times until I was happy. I also got a free sample of cuticle oil! Great place and will be back. Thank you Jessica!
I recently moved to the area & stopped by yesterday for a soak off & gel manicure. Was greeted nicely & sat down within a few minutes. Everyone was so nice & the salon is gorgeous! Amy did my manicure & did an amazing job ???? They also gave me a massage lotion as a gift! Will definitely be back!
Service was impeccable and the best I’ve ever experienced at a nail salon! Right away I was kindly greeted by a gentleman who opened the front door for me and my mother and offered us free refreshments. He was accommodating in every way he could be and periodically checked on us to ensure we were still comfortable. Everyone was so kind!
I got a pedicure with regular polish by Amy which is $35. It has been almost 2 weeks and my polish has not chipped! I also got an eyebrow wax for $12 by Julie. The pricing was excellent, especially since they are having a 20% off special right now. With the discount I only paid $37 for both! As part of the special, I also received a free hand cream after my service which was a sweet gesture.
The salon itself is gorgeous, modern and very clean. I will definitely be back and would recommend to anyone!
This is a new place that my friend recommended to me! It’s so beautiful and clean inside! They are very very friendly & the service is amazing! Their work is great as well, my nails last a long time and they take their time to make sure I get everything I want and that my nails look beautiful! Amy and Helen are awesome too!
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Fifth Avenue Nail and Spa Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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