Quick Facts About Beauty Nails II
Strengths of Beauty Nails II:
1. Good polish application: One commenter mentions that the polish application was good. This suggests that the nail technicians at Beauty Nails II are skilled in applying polish smoothly and evenly, resulting in a satisfactory final appearance.
Weaknesses of Beauty Nails II:
1. Poor customer service: Several customers express disappointment with the service they received at Beauty Nails II. They mention rude and rushed behavior from the nail technicians, as well as mistakes made by the front desk staff, such as mishandling appointments and causing delays. This indicates a lack of professionalism and attentiveness to customer needs.
2. Lack of hygiene practices: One customer states that the nail technician did not wash their hands and instead sprayed alcohol on their hands, which caused discomfort due to a cut. Another customer mentions concerns about infections, as they allegedly contracted a toe infection after a gel pedicure. These comments highlight potential issues with cleanliness and sanitation at Beauty Nails II, which is a significant concern for customers' health and safety.
3. Inefficient and disorganized scheduling: Multiple commenters describe instances where their appointments were mishandled, resulting in delays or the need to reschedule. Customers expressed dissatisfaction with the confusion and inconvenience caused by these scheduling errors, which suggests a lack of organization and efficiency on the part of the salon.
4. Lack of proper training and professionalism: Commenters mention instances where nail technicians were rough with their hands, causing pain or even inflicting injuries without apologizing. This indicates a lack of proper training and professionalism among the staff, as they should prioritize customer comfort and safety.
5. Lack of attention to detail and quality: One customer mentions that the cuticle shears were not sharp, leading to a poor experience. Another commenter mentions that the hand massage lacked pressure points and that the drying process took longer than expected. These comments suggest a lack of attention to detail and a lower standard of quality in the services provided.
6. Lack of responsiveness to customer complaints: In some comments, customers mention expressing their dissatisfaction or concerns to the salon staff, but they felt that their complaints were not taken seriously or addressed appropriately. This indicates a lack of responsiveness to customer feedback and a failure to prioritize customer satisfaction.
In conclusion, Beauty Nails II has several weaknesses that need to be addressed. The salon seems to lack professionalism, hygiene practices, and efficient scheduling. Customer service appears to be a significant issue, with reports of rude behavior and a lack of attention to detail. These weaknesses highlight the need for improvements in staff training, customer care, and overall salon management in order to enhance the customer experience at Beauty Nails II.
Best TL Reviews
It’s the most disgusting place around , made appointment for 10 am today Sunday waited finally they got me in the girl named Jeane did pedicure all rushing hurt my toes scrubbing then tell after color and dry tell to ho to table on right but pointing left I ask which way she yelled saying don’t you understand right I said excuse me you said right pointing left ( very arrogant) finely get the table on left ( first one left when you get in the salon …. Start doing my nails I ask her to remove dead skin which she said ok, she keep doing everything grabbing my hand roughly , ( my nails burning with the gel ) toke it she said leave your hand in there ( I said it’s hot ) she dint said anything else then when she filed she cut me with filer dint apologize …. I ask what about removing dead skin she said they don’t do that ( I ask do what you do ) and I repeated you cut me and dint apologize still no answer …. And no washing hands she spray my hands with alcohol which burn where the cut was and she dint care …. Told me the total …. I told you guys are dirty and arrogant ( I’m have business and never talk to my costumers like that) they don’t have any care for the costumer , people was walking in with apptments for 11 am they were saying come back at 1 pm some walk out it’s very disorganized dirty …. Never ever again , I read some of the reviews and see that there’s people that got infections from this place ( so have to say ladies be very careful) and good luck to all , give them 1 star most horrible service I ever had , move to this area 1 year ago and I will keep looking for better place to get my Ped/ mani .On picture you can see the little cut plus all dry and dead skin that dint get removed .
Absolutely horrible service, scheduled a 9:00 appt they didn’t even show up till 9:15 and not one technician for my appt waited till 10 with no service only to hear were sorry as I walked out
The person at the front desk messed up my appointment times twice. The first time I got a pedicure and the man cut my feet 3 times. It was awful. The second time I came to give it another chance with someone else they scheduled my appointment for the wrong day. They offered no other times for the day I scheduled. When I was sitting there for 20 minutes he told me my appointment was for next week. There were two girls that came in and he couldn’t find their appointment either. I do not recommend this place.
I'm verry happy with my nails. They was $90 here.
I have just gotten a toe infection after a gel pedicure I received the weekend of 06/18/2022. I am now on antibiotics and non-weight bearing w/ my right foot. Unfortunately I believe they did not sanitize some of the tools they used prior to giving me my pedicure and it caused the infection. After this infection, they lost a customer.
Bad experience, the lady was rushing and she was so rude with my daughter and me.
Cuticle shears weren't sharp so we all know what happens with that. Hand massage without pressure points, took longer to dry than to do. Only good thing was how the polish was put on. Maybe I'm spoiled from other places but no neck massage while drying neither
I had an appointment February 6th at 11 o'clock, I received a phone call saying that my nail Tech was ill and could I reschedule for 1145 with someone else, I accepted... When I got there at 11:45 I was told they were short staffed and I'd have to come back another time. What's tthe point of making an appointment in the 1st place?? Very disappointing and inconvenient, I will not return.
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Beauty Nails II Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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