Pro Styles Barbershop And Salon

+1 803-732-1411

7241 Broad River Rd, Irmo, SC 29063 United States of America

Open Today: -

Quick Facts About Pro Styles Barbershop And Salon

Pro Styles Barbershop And Salon has both strengths and weaknesses based on the comments provided. Let's analyze them below:

Strengths: 1. Professionalism and Courteousness: Many customers praised the barbershop for their professional and courteous behavior. They were greeted at the door, and the service was quick. This shows that the staff at Pro Styles Barbershop And Salon values their customers and strives to provide a positive experience.

2. Quality Haircuts: Several comments mentioned the great work done by the barbers. Customers expressed satisfaction with the haircut styles and the attention to detail. This indicates that the barbers are skilled in their craft and can deliver quality haircuts consistently.

3. Laid-Back Ambiance: One customer appreciated the laid-back ambiance of the barbershop, finding it comfortable to be in. This is a strength as it creates a relaxed environment for customers, enhancing their overall experience.

4. Long-Term Barber-Client Relationships: Another customer mentioned having a long-term relationship with a specific barber named Rasheed. This highlights the ability of the barbers at Pro Styles Barbershop And Salon to build loyal and trust-based relationships with their clients.

5. Open on Sundays: One customer specifically mentioned that the barbershop is open on Sundays. This is a strength as it provides flexibility for customers who may have busy schedules during the week, allowing them to get their haircuts on a weekend day.

Weaknesses: 1. Lack of Customer Service: One customer expressed disappointment in the lack of customer service at Pro Styles Barbershop And Salon. They felt ignored and unacknowledged by the barbers. This reflects poorly on the establishment as it is essential to make customers feel valued and welcome.

2. Dirty Establishment: The same customer who experienced the lack of customer service also mentioned that the barbershop was dirty. This is a significant weakness as cleanliness is crucial in maintaining a professional and hygienic environment.

3. Inconsistent Barber Availability: Another customer mentioned having to wait for an hour without any acknowledgment or questions from the barbers. This suggests that the barbershop may have issues with proper management of their appointments and scheduling. Inconsistent availability can be frustrating for customers and may result in wasted time.

4. Lack of Communication: The first customer who walked in and experienced the lack of acknowledgment and conversation criticized the barbershop for not making it clear if they only serve customers by appointment. This lack of communication about their walk-in policy can lead to misunderstandings and customer dissatisfaction.

In conclusion, Pro Styles Barbershop And Salon has strengths in terms of professionalism, quality haircuts, a laid-back ambiance, long-term barber-client relationships, and being open on Sundays. However, they need to address weaknesses related to lack of customer service, cleanliness, inconsistent barber availability, and lack of clear communication about their walk-in policy. Rectifying these weaknesses will contribute to a better overall customer experience at the barbershop.

Best TL Reviews

Walked in because the sign said walk-ins welcomed and I greeted the barbers in back by saying good afternoon and no one spoke. I stood and no one gave any indication or acknowledged my presence. I sat down for a few minutes and nothing. The establishment was not busy but it was dirty and the lack of customer services is rude. If you don’t want new customers then you should say by appointment only. I’m in town for the holidays and I wouldn’t recommend this place to anyone. So disappointed such a waste of retail space. I’m only giving one star by default.

I take my son to get his hair cut at this establishment. They're always professional and courteous when I walk through the door. I've never had to wait very long. Top notch service and they're open on Sundays. I've had several of the barbers cut my son's hair and he's always pleased.

These fellas do great work, even though a few more of their barbers need to be Clemson Football fans!!! ????????????

Just kidding about that last part…kind of!

Great shop for all men! Cool cutters and friendly service! 10/10 3 times in a row so far keep it up!! Ask for Big Ray he's an artist ????

I usually do my son's haircuts at home (convenience and save money) but today I decided to take him into my local barber shop because I was feeling exhausted to do it myself and tomorrow is picture day at school. I didn't get the gentleman's name but he did a great job on my son's fade. He took his time with him. I don't like it when they are doing it quickly just to get you out the door. The ambiance is very laid back so it makes it comfortable to be in.

Bad Venue. I arrived early near opening time. Upon arrival the few barbers present seemed reluctant to their job. Waited near an hour with no acknowledgement or questions. If you don’t already know a barber working there, you are ultimately wasting your time.

We were greeted at the door and the service was quick!????

My son's barber is Rasheed and has been for 8 years, he's the best barber any mother could ask for. When Rasheed had to move out of town for a while I didn't let nobody cut Asa's hair but when he came back I had to hunt him down. All the guys in this shop are very pleasant and professional at all times! Thank you so much!!