Quick Facts About Estetica Nancy
Estetica Nancy Place is a hair salon that has received a mix of positive and negative comments from customers. In order to evaluate its strengths and weaknesses, we will analyze the comments provided.
Starting with the strengths, many customers praised the quality of the haircuts and services provided by Nancy, the owner of Estetica Nancy Place. Despite the language barrier for some customers, Nancy was able to understand what they wanted and deliver excellent results. This indicates a high level of skill and expertise on Nancy's part, as she was able to communicate effectively and provide the "best Rachel haircut ever." Additionally, some customers were pleased with the microblading services provided by Nancy, highlighting her talent as a top-notch artist.
Another strength of Estetica Nancy Place is the friendly and welcoming atmosphere. Multiple customers mentioned the staff's friendliness and helpfulness as soon as they walked in. This creates a positive experience for customers and contributes to a comfortable and enjoyable environment.
Moving on to the weaknesses, the most prominent issue mentioned by customers is the behavior of an older lady from South America who works at the salon. This lady is described as rude, uncooperative, and aggressive towards customers. She allegedly does not perform the requested haircuts, interrupts customers when they try to explain what they want, and appears upset. This behavior negatively impacts the overall salon experience and raises concerns about potential connections between her and the owner, Nancy. Customers express fear that Nancy may not take action or address the issue due to their potential relation. This indicates a lack of customer service skills and a need for improvement in managing staff behavior and customer satisfaction.
Furthermore, there have been instances of poor customer service and dissatisfaction with the final results. One customer expressed disappointment with the hair dyeing service for their child, claiming it turned out "horrible." They also mentioned a patchy color and an unremovable scab. The customer had sent pictures and discussed the desired color with Nancy before the appointment but found that the salon did not deliver what was promised. This reflects a lack of attention to detail and professionalism.
Another negative experience was reported by a customer who visited in the morning and encountered the mentioned older lady. The customer showed her a picture of the desired haircut for their son, but the stylist ended up cutting off most of the hair and being aggressive towards the child. This resulted in an unpleasant experience for both the customer and their son. It highlights a lack of skill and professionalism on the part of the stylist, which can be detrimental to the salon's reputation.
In conclusion, Estetica Nancy Place has strengths in terms of the quality of service provided by Nancy, the owner, and the friendly atmosphere. However, the salon faces weaknesses in the form of staff behavior issues, poor customer service, and instances of unsatisfactory results. These weaknesses need to be addressed in order to improve the overall customer experience and maintain a positive reputation.
Best TL Reviews
Nancy oy speaks Spanish fluently and I only speak English so there was a language barrier. but she is so good that she understood what I wanted and gave me the best Rachel haircut ever. Great quick and miss going there
I feel so bad for giving 1⭐ because almost every one there are super nice people and they do an amazing job but almost every time I go there, there's an old lady from south America and she's so rude to all of us every time, first of all she doesn't do the hair the way you asked her and second she doesn't let you explain, she's always interrupting me when I'm trying to explain and she seems so upset all the time that she sounds agresive when she's talking to you. I love every one else there and I've been going for almost 2 year's but my little one looks terrifide when she has to cut his hair ???????????? and I don't know how to tell someone in there because since the woman that owns this place is from south America too, I'm afraid they are related and she won't do anything about it.
I am sooooooo absolutely pleased with service, soon as I walked in , everyone was very friendly and helpful and Nancy did an outstanding beautiful job on my Microblading!!! Hands down TOP NOTCH ARTIST!!!! Thank you so much Nancy for making me feel beautiful! I love them!!!
Perfecto ... el ambiente el trabajo... nada comparado con estética Elisa es un fraude esa
Malo malo malísimo!! No recomiendo en lo absoluto este lugar. Mi hijo fue a que le pintarán el cabello, y se lo dejaron, horrible es poco!!!
Antes de ir, mi hijo llamó primero y habló con la Señora dueña Nancy. Y le envío fotos de como quería el color, ella le dijo que claro q si, que así se lo dejaría, le dio un precio q nada barato, y le puso cita, mi hijo fue, y le dejo el cabello lleno de parches de otro color y aparte una costra q no se puede quitar con nada!???????? Le dejo otra cita!!! Q porque no pudieron darle el color q el quería, más aparte tenía que pagar ???? más dinero de lo ya acordado, mi hijo fue a la nueva cita, y resulto q la Señora no lo atendió q xq, estaba haciendo otra cosa!! Irresponsable y mentirosa la Nancy
DONT GO THERE IN THE AM , there was an older lady there and dude worst costumer service ever. I showed her a picture of what I want for my son and she cut most of his hair off !!! I’m literally about to cry cause it so ugly!!! She was so aggressive with my son that she started to squirm!! He loves getting hair but after this we are not going back !!!!
Nancy did such an amazing job on my eyebrows making me feel normal again
David did a very good job on my kids haircut. I've been to other places and they always do what they want to my kid. Yes he is only 5 years old. But he doesn't move while cutting his hair so they cannot blame him for a bad haircut. Like oh he moved and I messed up. For the first time I loved how his hair cut ended up. Gracias David ????
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Estetica Nancy Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Cash-only
Today
Opening Hours
| Monday | 10:00 AM - 07:30 AM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | Closed |
How to go there
Location
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