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Uniek Kreations

+1 216-991-1904
12814 Buckeye Rd # 1, Cleveland, OH 44120 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Uniek Kreations

Uniek Kreations has several strengths based on the comments provided. Firstly, customers appreciate the thorough and excellent hair washing and conditioning service provided by the salon. The young lady with gold hair receives praise for her skills in this area. This attention to detail and high-quality service helps create a positive experience for customers.
Secondly, the salon is described as lively and professional, with a welcoming atmosphere. The receptionist is commended for greeting customers warmly upon their entrance. This suggests that Uniek Kreations places importance on providing excellent customer service and creating a friendly environment for its customers.
Thirdly, the salon is praised for its talented employees. Letha, in particular, is mentioned as a stylist who takes her time to understand customer needs and delivers perfect outcomes. This suggests that the salon focuses on hiring and retaining skilled staff members who excel in their areas of expertise. This ensures that customers receive high-quality services and can rely on the salon for their haircare needs.
Additionally, Uniek Kreations is described as a full-service salon that offers a range of services beyond just haircuts and styling. Customers mention services such as braids, nails/feet, and henna tattoos, suggesting that the salon has a diverse range of offerings to cater to different customer preferences. This variety of services allows customers to have multiple beauty needs met in one place, making it convenient for them and potentially increasing customer loyalty.
Furthermore, the positive comments about the salon's customer service are noteworthy. The staff members are described as friendly, positive, and welcoming. The fact that they greet customers with a smile and maintain a positive atmosphere creates a pleasant experience for customers. This exceptional customer service helps build strong relationships with customers and can lead to repeat business and positive word-of-mouth referrals.
Lastly, the salon's expertise in eyelash extensions is highlighted by one customer. The stylist named Bobby is praised for her skills, particularly in dealing with challenging lashes. The fact that the customer is willing to drive two hours each way every other week is a testament to Bobby's talent and the trust the customer has in her work.
On the other hand, there are also weaknesses mentioned in the comments. One customer indicates that they experienced unprofessional behavior from some of the stylists, including making fun of clients and cracking jokes about their looks and hair. This behavior is seen as childish, unprofessional, and disrespectful. Additionally, the mention of stylists carrying guns raises concerns about safety and the potential for confrontation in the salon. This negative behavior and atmosphere described by the customer can deter potential customers and harm the salon's reputation.
In conclusion, Uniek Kreations has various strengths based on the positive comments received. The salon is commended for its thorough hair washing and conditioning, welcoming atmosphere, talented employees, diverse range of services, excellent customer service, and expertise in eyelash extensions. However, there are also weaknesses highlighted, including unprofessional behavior and potential safety concerns. It is important for the salon to address and rectify these weaknesses to maintain a positive reputation and ensure a pleasant experience for all customers.


Best TL Reviews

First time customer. My cousin recommended them. Skeptical because I had a stylist for almost a year and had to go elsewhere. FIRST OFF, BIG THANKS to the young lady that washed and conditioned my hair. I told her I’ve never received a hair wash that thoroughly and it was really nice. I almost asked her if she loved me lol. Don’t know her name but the lady with the shirt gold hair. Thank you very much. Lauren my stylist, did her thing and I appreciate her and her professionalism. Hair came out better than before according to my mother. Hope to see y’all again soon and thanks again. Much love and respect ladies
Such a lively, professional salon. Loved the receptionist, greeted very warmly upon my entrance. Letha took her time and treated me very well, told me what she recommended and the outcome was perfect. Easy appointments, welcoming staff, and talented employees! Highly recommended!
I always have a great time with great service at this salon. This full service salon will get you together!!! From cuts, to braids, to nails/feet , to henna tattoos!!! Letha has been my stylist for over 10 years, but all the staff has their own amazing niche at what they specialize in. I would definitely recommend this salon which has been in business over 25 years!!!!
First time client and I can HONESTLY say that I'm so happy I called I was in desperate need to get my hair done and they CAME THROUGH! everyone was so kind to me and made me feel beyond comfortable beautiful place beautiful spirits they made me feel welcome! Thank you ladies I will be back ????
I come here to see Bobby and she does my eyelash extensions every other week. Everytime i go there this salon always has a decent amount of clients. All the ladies that work there are so friendly. It's a very positive, friendly atmosphere, they are always smiling and Greet you as you come in. Hard to find customer service like that anywhere these days. They are like artists w Hair. They are very good at what they do. And my eyelash lady Bobby is the best lash artist. She's the only one that knows how to do my eyelashes and gets them done in great timely manner. I have very light and short eyelashes so mine are definitely a challenge to do. I drive 2 hours one way every other week to come here so thar alone speaks for itself!
I love coming here getting my hair done!! Jasmine is my beautician, and she always fix up real nice!
The look of this beauty salon is very nice. The women that work here not all but at least four of them and possibly even the owner, very childish and unprofessional. I have been there a handful of times and the only reason I went back was giving the benefit of the doubt and I did like my hair.These women sit and make fun of the clients that come in to patronize their business. Making subtle and passive aggressive remarks and jokes about their clients look & hair. Cracking jokes on these people in front of these people and acting if you're speaking of a different situation. I'm sure it's going over no one's head, meanwhile some of these stylists are strapped with guns. So antagonizing people who come to patronize your business, then stylists passing back and forth jokes in front of all customers about customers,as if no one knows what they're talking about. This is very dangerous. I will never go back. I wouldn't recommend anyone else to either. The mentality is a setback for our people. I do not want a reply comment from the owner. Correct your actions
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Get my nails done l love the colors and style and Dee light she excellent job

Place Pictures

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Uniek Kreations Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

How to go there

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