Bright Beauty Supply

+1 501-620-4820

913 Malvern Ave, Hot Springs, AR 71901 United States of America

Open Today: Closed

Quick Facts About Bright Beauty Supply

Bright Beauty Supply place has several strengths that make it a popular choice for customers. Firstly, customers appreciate the welcoming Christian environment of the store. The owner, Mickey, is described as friendly, helpful, and knowledgeable about the products. This creates a welcoming atmosphere for shoppers and encourages them to seek assistance when needed. Additionally, the store is well organized and offers a great selection of products, including wigs, hair extensions, chemicals, braid hair, jewelry, makeup, lipstick, nails, eyelashes, and beauty products. This wide range of options allows customers to find everything they need in one place, making their shopping experience more convenient.

Another strength of Bright Beauty Supply place is the emphasis on customer service. Customers consistently mention that the staff is always nice, extremely helpful, and has a great sense of humor. This level of service enhances the overall shopping experience and creates a positive perception of the store. Additionally, the owner, Mickey, is highly regarded by customers for her dedication to customer satisfaction. She is described as being great with customers and creating a warm and delightful atmosphere. This personal touch helps to build customer loyalty and encourages repeat visits.

Furthermore, the store offers a unique service for customers looking to purchase wigs. Customers are able to try on up to five wigs, making it easier to find the perfect style. If a customer likes the style but not the color, the staff will check if it's available in other colors that would suit the customer better. This level of customization and attention to customer preferences is a significant strength of the store.

In terms of weaknesses, one customer expressed dissatisfaction with being misled regarding the type of wig hair they purchased. The customer expected to buy human hair but later discovered that the hair was labeled as "Ruman." This discrepancy caused disappointment and frustration. As a business owner, it is important for Mickey to ensure accurate labeling and clear communication with customers to avoid such situations. This incident highlights the importance of maintaining transparency and delivering on customer expectations.

Despite this isolated incident, the overall feedback for Bright Beauty Supply place is overwhelmingly positive. Customers appreciate the convenience, product selection, and friendly atmosphere of the store. The strengths of the store, such as the welcoming Christian environment, knowledgeable staff, emphasis on customer service, and unique wig try-on service, contribute to its popularity among customers.

In conclusion, Bright Beauty Supply place has several strengths that contribute to its success. The welcoming Christian environment, knowledgeable and friendly staff, wide product selection, and unique wig try-on service create a positive shopping experience for customers. While there was one instance of a customer feeling misled about the type of wig hair purchased, the overall feedback for the store is highly positive. By addressing this weakness and maintaining a focus on delivering excellent customer service, Bright Beauty Supply place can continue to thrive and attract new customers.

Best TL Reviews

I love this store. It reflects a welcoming Christian environment. The owner is very friendly, helpful, and knowledgeable about the products. The store has a great selection of products.

Great place to shop for beauty supplies they sell wigs, hair extensions, chemicals, braid hair, jewelry, makeup, lipstick, nails, eyelashes, beauty products and etc. Micky is great with customers and it’s a warm and delightful atmosphere. They play religious music and they are always courteous and polite.

They are always very nice and extremely helpful, and has a great sense of humor.

As a first time wig purchase my experience could not have been better. I visited the store twice before my purchase just to be sure I was going to be happy with my selection since I plan to wear it quite often, both times they were very helpful. The store is well organized and, with the purchase of a wig cap, you are currently able to try on 5 wigs. If you like the style but not the color they will check to see if it's available in other colors that will suit you better. The wig I selected was very reasonably priced and was a very nice quality synthetic.

I'll definitely be purchasing from them again in the future.

Okay I'm from Cleveland/Hudson Ohio and my family recommended this place when we visited Arkansas but the problem I have is with the owner Mickey although she was very nice and show me a lot of selections she told me that I was buying is human I really love the wig and I spent 50+ bucks on this hair but she told me that it was human and when I got it home it said Not Human its "Ruman" I don't like being misled like that as a business owner she should want the best for her customer so when they request human it should be just that human hair!

Great Products Easy and Convenient.

Micky. The owner plays gospel music and let's you know she appreciates your service.

Love this place was in search of a pink lace front and I found one with out the wait of an order online!

I've been going there since sixth grade she's friendly and have great customer service.