Quick Facts About VIP Nails and Spa
VIP Nails and Spa has several strengths and weaknesses based on the comments provided.
Strengths:
1. Skilled technicians: Many customers praised the skill and expertise of the technicians, specifically mentioning Mimi. They expressed satisfaction with the quality of their manicures and the appearance of their nails. This indicates that the staff at VIP Nails and Spa are well-trained and capable of delivering good results.
2. Long-lasting nails: Multiple customers commented on the longevity of their manicures. They mentioned that their nails stayed intact and looked good for weeks. This suggests that the salon uses high-quality products and techniques to ensure durability.
3. Nice selection of powders and gels: Customers appreciated the wide variety of powders and gels available at the salon. This indicates that VIP Nails and Spa offers a good range of options for customers to choose from, allowing them to customize their nail designs.
4. Affordable prices: One customer mentioned that the price of their service was amazing. This suggests that VIP Nails and Spa offers competitive pricing, making their services accessible to a wide range of customers.
5. Friendly staff and good customer service: Several customers mentioned the kindness and friendliness of the staff, especially Mimi. They felt welcomed and valued as customers, and some even considered the staff as friends. Good customer service is an important strength for any business, as it helps create a positive and enjoyable experience for customers.
Weaknesses:
1. Lack of communication: One customer had a negative experience with a technician who was rude and lacked proper communication skills. The technician yelled at the customer and did not provide clear information regarding wait times. This indicates a lack of professionalism and customer service skills on the part of that particular staff member.
2. Language barriers: One customer who seems to be a non-English speaker expressed frustration regarding communication issues. It is possible that the salon may face difficulties in effectively communicating with customers who do not speak English. This could be a potential weakness, as it may result in misunderstandings or dissatisfaction among certain customers.
3. Inconsistency in service: While most customers had positive experiences, there was one instance where a customer did not receive service due to the rude behavior of a staff member. This suggests a lack of consistency in the level of service provided by VIP Nails and Spa. Inconsistency can be a weakness as it may lead to a loss of trust and potential customers.
4. Service limitations: One customer mentioned that they wanted a dip manicure but were told their nails were too short. This indicates that VIP Nails and Spa may have limitations in terms of the services they can provide. This could be a weakness, as customers may be disappointed if they are unable to get the specific service they desire.
Overall, VIP Nails and Spa has several strengths, including skilled technicians, long-lasting nails, a nice selection of products, affordable prices, and friendly staff. However, there are also weaknesses in terms of communication issues, inconsistency in service, service limitations, and occasional rude behavior.
Best TL Reviews
My daughter and I have short natural nails. I hoping for dip manicures but ended up with gel. Apparently you need a little bit longer nails for dip. (Which is okay, maybe next time.) The staff was nice. They did a great job. I just wanted our nails nice for Christmas with our family.
Will update review to tell how well the gel held up.
Mimi is amazing. She is kind, personable and skilled at what she does. My nails always look amazing. natural and thin but last for weeks. The salon has a beautiful selection of powders and gels and great technicians.
Mimi thật tuyệt vời. Cô ấy tốt bụng, dễ thương và có kỹ năng trong những gì cô ấy làm. Móng tay của tôi luôn trông tuyệt vời. tự nhiên và mỏng nhưng kéo dài trong nhiều tuần. Tiệm có tuyển chọn các loại bột và gel đẹp mắt và các kỹ thuật viên tuyệt vời.
I know if you look at the pictures you see a lot of my nails, i had the same experience as some of you guys with the pulling off the nails and the man being rude but i love this place and they have amazing costumer service. They only pull off your nails because thats a way to get them off simple and easy. I honestly went to a different nail place for a while and then i realized how much i missed this place because they don't only do your nails they become your friends too. I also get my lip and eyebrows waxed here and i always thought it would hurt but they are very gentle even the man is you just have to communicate with them.
My wife came here and got the most beautiful nails and pedicure! The price was amazing and the service was excellent! Thank you!
Mimi did the best job on my nails!!! She got the shape perfect, definitely going back ????????
Love love love this salon! Nails never break, paint never chips. An the nail art is always amazing!
Went in for a fill. I asked how long the wait is, some guy yells at me to sit down, he will do it right now. I ask about the wait again and he said right now, sit. He was in the middle of doing someone else's nails. It was going to be a bit until he got to me but he kept yelling at me to sit. I pointed out that he's in the middle of a manicure and he just started talking down to me. "Which is it? A fill or a manicure? Those are two different things." Yes, I asked for a fill. "SIT"
No. This was the rudest I've ever been treated in a nail salon. Absolutely no customer service. None at all. I was hesitant to come here after reading reviews of them being hella rude but after that interaction I just told him no. He was hella rude and all the girls in the back were giggling. I didn't get serviced. His attitude was enough of a deterrent for me to just turn around and leave.
Very nice service love my set nails ????
Place Pictures
VIP Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
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