Quick Facts About Lee's Nails
Lee's Nails place has both strengths and weaknesses based on the comments provided. In order to provide an analysis, the strengths and weaknesses will be categorized and discussed separately.
Strengths:
1. Friendly and Nice Employees: Many customers have praised the employees at Lee's Nails for being kind and friendly. They take the time to understand the customer's preferences and try to deliver the desired outcome. This creates a positive and welcoming environment for customers.
2. Nail Art: Some customers have mentioned that Lee's Nails provides excellent nail art services. Mr. Lee, in particular, is mentioned to be great at nail art and gets excited about it. This suggests that the salon has skilled technicians who are capable of delivering unique and creative nail designs.
3. Price: A long-time customer mentioned that the prices at Lee's Nails are great. This implies that the salon offers competitive pricing, which can be appealing to customers who are seeking good value for their money.
Weaknesses:
1. Rude and Rushed Service: One customer reported that Lee was rude and rushed their nails for other customers. This indicates a lack of professionalism and customer service. Customers expect to have a relaxed and enjoyable experience at a nail salon, and feeling rushed can greatly impact their satisfaction.
2. Language Barrier: Another customer mentioned that Lee was talking about them in their language, which made them feel uncomfortable. This suggests a communication issue and could make customers feel excluded or suspicious. A language barrier can affect the overall experience and sense of trust between customers and technicians.
3. Inconsistent Quality: Several customers expressed dissatisfaction with the quality of the nail services. Complaints were made about lumps, bumps, and uneven shaping of the nails. Inconsistency in the quality of work can lead to customer dissatisfaction and a loss of trust in the salon's abilities.
4. Polish Durability: Multiple customers reported that the polish did not last long, with one customer mentioning that it started coming off within an hour. This suggests a problem with the application or the products being used. Customers expect their nails to last for a reasonable duration, and the lack of durability can be frustrating and a waste of money.
5. Cleanliness: One customer mentioned seeing a roach near the nail colors. This indicates a hygiene issue and raises concerns about the overall cleanliness of the salon. Hygiene is a critical aspect of any nail salon, and the presence of pests can greatly impact customer trust and confidence.
In summary, Lee's Nails place has strengths in terms of friendly employees, nail art expertise, and competitive pricing. However, the weaknesses lie in the areas of rude and rushed service, language barrier, inconsistent quality, polish durability, and cleanliness. Addressing these weaknesses will be crucial for the salon to improve customer satisfaction and loyalty.
Best TL Reviews
This was my second time there because my original nail tech was booked. Today will be my last day ever going there! Lee was rude! Rushed my nails for other customers. And was talking about me in their language. Then he took my card for payment. Only to put it at the front desk without telling me. He didn't give it to me the same way I gave it to him. It was disrespectful! I wish I could give the service a -1. My nails aren't even worth the 40$. It's ok, ill allow the spirit's to handle it ????.
I had an idea of the color and style I was looking for. Tammy found her creative spark and designed a set of nails fit for a Queen. Thank you so much. I will be back. Happy Holiday season.
I really love Lee's nails out of any nail salons I've been to so far❣very nice employees, they actually take the time an do your nails how you like them instead of just trying to hurry up an get them done and if they do make a mistake or if your not satisfied they will fix it until you are. I recommend this nail salon to anyone????
Shape is off. Lumps and Bumps in my nails from bad drill/filing not smooth. 1st and only time here. Not worth my $32.00. People were not bad. But I will not return or recommend. I had to point out areas where the man messed up and he seemed bothered when I said something. I'm so not happy and want to take off right now. But I'm not an advocate of throwing my money away. White polish should be a necessity but their white polish was thick and dried out, got another bottle was similar he added thinner to improve. I had the sit under uv to dry over 15 minutes. They said white polish takes longer to dry. I've never heard of such non sense. I plan on shaping up better when I find time. Luckily I have the tool to fix at home.
This is the only place touching my nails in Pittsburgh from now on. I'm super picky when it comes to my nails shape, thickness and consistency. Mr Lee hit all of the targets and my nails are perfect. See you in a couple weeks!
Seen a roach in one of the nail color # 708... Just please be careful I have aphobia and it tripped me out. They do a nice job, maybe it's the restaurant next door idk but I can longer go there due to that ????. Peace and blessings everyone
I’ve gone here for 10 years. Love them and the prices are great. I’ve rarely had a “bad” experience in those 10 years. Mr lee is great and he gets so excited to do nail art
I never leave reviews unless I’m extremely pleased. Well in this case. Not so much. I went there on short notice as I had a dinner to go to. And an hour later later my polish was coming off. I’ve been there before and I’ve never experienced this. But I had stopped going to them because my nails were never shaped the same the thickness was always off. Except if my nail tech was Julie. I now have 3 nails where the polish is coming off. I’ll never go there again. Some people just need to not do nails.
Place Pictures
Lee's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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