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Cindy's Nails

+1 716-693-0919
52 Webster St, North Tonawanda, NY 14120 United States of America
Open Today: 10:00 AM - 05:00 PM

Quick Facts About Cindy's Nails

Cindy's Nails place has several strengths based on the comments provided.
One of the major strengths of Cindy's Nails place is the excellence in customer service. Customers state that Cindy is personable, sweet, and attentive to their needs. She listens to her customers and takes great care of them. This indicates that Cindy's Nails place prioritizes customer satisfaction and ensures that customers feel valued and well taken care of during their visits.
Another strength mentioned by customers is the attention to detail and quick service. Customers state that everyone at Cindy's Nails place pays attention to detail while being quick. This suggests that the salon has a skilled and efficient staff who can provide high-quality services while still working within a reasonable timeframe.
The cleanliness and aesthetic appeal of the salon are also highlighted as strengths. Customers mention that the salon is beautifully decorated, clean, brightly lit, and has a large screen TV playing. This indicates that Cindy's Nails place provides a pleasant and visually appealing environment for customers to relax and enjoy their services.
The salon's location and convenience are also seen as strengths. One customer mentions that there is ample parking available both on the street and in a nearby lot. This suggests that Cindy's Nails place is easily accessible and provides hassle-free parking options for customers.
In terms of weaknesses, one customer shares a negative experience related to a pedicure. The customer states that a nail technician at the salon cut off their cuticles and painted over their bleeding toes. This is a significant concern as it raises questions about the hygiene and professionalism of the salon. Additionally, the customer mentions that they were charged full price despite the issue and later developed a staph infection. These issues suggest a lack of accountability and proper customer care at Cindy's Nails place.
While this negative experience could be an isolated incident, it is still important to address it and take it into consideration. The salon should ensure that all of their technicians are properly trained in hygiene and issue a sincere apology to the customer affected. Clear protocols should be put in place to prevent such incidents from happening in the future.
Overall, based on the majority of positive comments, Cindy's Nails place seems to have strengths in excellent customer service, attention to detail, quick service, cleanliness, aesthetic appeal, and convenient location. However, the negative comment highlighting a concerning experience shows that there may be weaknesses in the salon's professionalism and accountability. It is essential for Cindy's Nails place to address this issue and ensure that it does not happen again in order to maintain a strong reputation and continue providing quality services to their customers.


Best TL Reviews

I absolutely love this place! Cindy is amazing and so personable. She takes great care of her customers!! Everyone there pays attention to detail while being so quick!
I will never go any where else ever again cindy does my nails perfect every place i go is too bulky or dosnt go to the cuticle or they are rude. Cindy is amazing shes so sweet she actually listens to you and she really does have the skill i see her passion when i look at my nails it makes me feel like a better me. Cindy you rock keep up the flawless work
I went in for a pedicure and during my pedicure the guy cut off my cuticles and painted over my bleeding toes (I could not believe he painted over my blood and put the contaminated polish back for continued use with other customers... makes you wonder how many other times this has happened). All I wanted to do was go home and disinfect my feet. Cindy told me they would give me a $5 discount for the "cuts" but still charged me full price. Shortly after my toe started to look infected, when I went to the doctor I was told I had a staph infection and the nail would no longer grow because of the damage that was done... he was right, it didn't grow and abscess formed and my nail needed to be removed. I will never go back to Cindy's Nails nor would I recommend it to others. Save yourself the hundreds of dollars in medical bills.
Many people recommended this place and I went there for the first time today and they now have a new customer!! What a breath of fresh air just walking in the place!!! It is beautifully decorated very clean and Cindy did an awesome job on my nails and Tina gave me one of the best pedicures I've ever had!! The only thing I regret is not trying this place sooner!
Love love love. Super friendly and welcoming environment. Definitely will be back ????
Loved my first experience! ???? customer for life!
I called after hours expecting to leave a voicemail and not only was my call answered, but I was scheduled for the next day. The salon is in a good location with streetside parking and an abundant (and free) lot around the corner.
The salon is clean, has a large screen TV playing, brightly lit space, and staff are friendly. There are window seats while you wait and sets of nails and racks of colors to browse. The pedicure and nail stations were busy throughout my visit.
I had a full set - no overlays, on very short, peeling nails due to wearing nitrile gloves at work. The technician created a super cute look and balanced the lengths and widths of the nail beds... Very professional!
Great service, everyone was so friendly, loved my pedi.

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Cindy's Nails Info

Amenities

Accessibility
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 06:30 PM
Tuesday Closed
Wednesday 10:00 AM - 06:30 PM
Thursday 10:00 AM - 06:30 PM
Friday 10:00 AM - 06:30 PM
Saturday 10:00 AM - 05:00 PM
Sunday 02:00 AM - 05:00 PM

How to go there

Location