Quick Facts About Nail Pro
Nail Pro place has a mix of positive and negative comments from customers. In order to provide a thorough analysis of the strengths and weaknesses of the salon, we will analyze each comment and categorize them accordingly.
Strengths:
1. Careful and Neat Technicians: One customer mentions that the technicians at Nail Pro place are careful and neat in their work. This shows that the salon values attention to detail and ensures that their customers receive a high-quality service.
2. Pride in Work: Another comment highlights that the technicians at Nail Pro place take pride in their work. This suggests that the salon emphasizes the importance of delivering excellent results to its customers.
3. Pleasant and Relaxing Experience: A customer expresses that their visit to the salon was pleasant and relaxing. This indicates that Nail Pro place creates a comfortable and enjoyable atmosphere for its customers, making the experience positive and satisfying.
4. Introvert-Friendly: A customer appreciates the fact that they didn't have to make small talk during their visit. This suggests that Nail Pro place caters to introverted individuals who prefer a quiet and less conversational environment.
5. Good Prices: One customer mentions that Nail Pro place offers good prices. This implies that the salon provides affordable services, which can be a major draw for customers looking for value for money.
Weaknesses:
1. Rude Staff: One customer expresses dissatisfaction with the staff, claiming that they are rude and uncommunicative. This suggests a lack of customer service skills and poor interaction with customers, which can create a negative experience.
2. Inconsistent Quality of Service: Another comment mentions that a particular technician did a poor job on a French pedicure and manicure. Inconsistency in the quality of service can lead to customer dissatisfaction and the loss of potential repeat business.
3. Language Barrier: A customer mentions that their technician did not speak English, which made the experience awkward. This indicates that the salon may have a language barrier issue that can hinder effective communication with customers.
4. Sanitation Concerns: One customer mentions that the salon was not the most sanitary place. This raises concerns about the salon's adherence to cleanliness and hygiene practices, which can affect the customer's perception of the salon's professionalism.
5. Crooked Nails and Poor Painting: A customer expresses disappointment with the final result, mentioning crooked nails and poor painting. This indicates a lack of attention to detail and skill in producing professional-looking nail designs.
6. Overcharging and Dispute: A customer claims that they were overcharged and faced an argument from the salon staff. This highlights a lack of trust and professionalism in handling financial transactions and resolving customer complaints.
In conclusion, Nail Pro place shows some strengths such as careful and neat technicians, pride in their work, a pleasant and relaxing experience, affordability, and accommodation for introverted individuals. However, there are also several weaknesses including rude staff, inconsistent quality of service, a language barrier, sanitation concerns, poor attention to detail in nail designs, and issues with overcharging and dispute resolution. It is essential for the salon to address these weaknesses and improve in order to provide a consistently positive experience for customers.
Best TL Reviews
First time at this salon. I got a manicure and pedicure. Very pleased with both! Technicians were careful and neat. Clearly they take pride in their work. It was pleasant and relaxing and I didn’t have to make small talk. I know some people enjoy a conversation but this experience was an introverts delight! Will go again.
The best service I have ever received! My set is not lumpy and they are all put on straight, not to mention the speed it was only 15 minutes for the full set! ????
If I could give them no stars at all for my rating I would because they are rude ,they don’t communicate with you, they could care less if they had you as a customer and I will never give them my business again.
Will not be back to this salon. The lady who did my daughter’s pedicure took a big chunk of skin off her foot with a cheese grater and didn’t do a good job on her French pedicure or manicure which they charge you extra for. That same lady did my French manicure and it looks bad. The lady who did my pedicure did a good job, so she earns the place a 2 stars. If it weren’t for her, it would have gotten one. There are definitely better places to go, I wouldn’t recommend this place and I will not be back.
It was okay, the guy doing my nails didn't really talk. I don't think he spoke English which made it kinda awkward, but he was super nice. It wasn't the most sanitary place. My nails look ok nothing really special. Good prices though.
Very friendly staff, my nails are lovely, just a little textured instead of smooth but that's the polish I chose. Such a relaxing experience!
Was super disappointed, majority are crooked and the painting on them look awful.
I went on wanting gel on my toes and dip on my fingers. The young girl who paintedmy toes, dug and digged and made my big toes bleed for no reason. I had to make her stop. She destroyed my toenails then she tried to do the same with the other foot and I had to make stop. Then they over charged me 16.00 and clearly knew it but argued with me
Place Pictures
Nail Pro Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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