Smoke N Save

+1 518-223-0751

173 Main St, Hudson Falls, NY 12839 United States of America

Open Today: -

Quick Facts About Smoke N Save

Smoke N Save is a smoke shop that has both strengths and weaknesses, as mentioned in the comments above. This analysis will provide an in-depth understanding of the strengths and weaknesses of Smoke N Save based on the comments provided.

Starting with the strengths, one recurring comment is about the friendly staff at Smoke N Save. Customers appreciate the welcoming and kind attitude of the staff, describing them as "the most sweetest person" and "very friendly people." This indicates that the staff provide excellent customer service, creating a positive and comfortable shopping experience. Friendly staff is crucial in a smoke shop as customers often seek guidance and recommendations for products. The positive attitude of the staff can also contribute to customer loyalty and word-of-mouth referrals.

Another strength mentioned in the comments is the variety and availability of products at Smoke N Save. Customers appreciate that the shop always has items in stock and offers a wide range of products. One comment states, "Has everything you could think of." This indicates that customers can find their desired smoking products without having to go elsewhere, enhancing convenience and reducing the need to visit multiple stores. Providing a comprehensive selection of products can attract a larger customer base and increase sales.

Affordable pricing is also highlighted as a strength of Smoke N Save in the comments. Customers mention that the items are reasonably priced, suggesting that the shop offers competitive pricing compared to other smoke shops in the area. Affordable pricing can attract price-conscious customers and increase sales volume. It also contributes to customer satisfaction, as customers feel they are getting value for their money.

Moving on to the weaknesses, one area of improvement for Smoke N Save is their quality control. A customer mentioned purchasing a bag of tobacco that was already open, and upon returning to the store, they were informed that there was nothing that could be done about it. This shows a lack of accountability and customer service. Furthermore, the customer discovered a tree leaf in the bag of tobacco, indicating poor quality control in their inventory. These incidents can lead to customer dissatisfaction and damage the shop's reputation. Smoke N Save should address these issues by implementing stringent quality control measures and ensuring that customers are assisted promptly in case of any issues.

Another weakness pointed out in the comments is the lack of knowledge among staff regarding certain products. While customers appreciate the helpfulness of the staff, they mention that the staff lacks knowledge about devices and items like "quartz crystal bangers." This indicates a training gap among the staff in terms of product knowledge. Lack of knowledge can hinder the customer's shopping experience, as they may not receive accurate advice or recommendations. It is essential for smoke shop staff to stay updated with the latest products and trends in the industry. Smoke N Save should invest in regular training programs to enhance the knowledge of their staff.

Lastly, a significant weakness mentioned in one comment is the alleged selling of tobacco products to minors. The comment states that there should be stricter ID requirements as certain individuals under the age of 18 are able to purchase vaping devices from Smoke N Save. Selling products to minors is illegal and unethical. If these allegations are true, Smoke N Save needs to take immediate action to ensure strict compliance with age restrictions and prevent underage sales. Selling tobacco to minors can lead to legal consequences, fines, and reputational damage.

In conclusion, Smoke N Save has several strengths, including friendly staff, a wide range of products, and affordable pricing. These strengths contribute to a positive customer experience and can help attract and retain customers. However, there are also weaknesses that need to be addressed, such as quality control issues and staff knowledge gaps. Additionally, the alleged selling of tobacco products to minors is a serious concern that should be immediately rectified. By focusing on resolving these weaknesses and improving overall operations, Smoke N Save can further enhance its reputation and customer satisfaction.

Best TL Reviews

The tall lady is the most sweetest person. I enjoy going into shop to get my 7 jazz black and milds ????

Bought a bag of tobacco yesterday went to open it today it was already open brought it back to the store to have it replaced was told there's nothing they can do about it got back home look at the bag and there is a legit tree leaf in the bag of tobacco so I'm out the price of the bag of tobacco and the tobacco itself not to mention the one random tube in the bag

hoping to see more actual quartz crystal bangers instead of glass labeled quartz. I'll consult if they need help choosing higher quality items. the staff are super helpful when they can or know but few claim any knowledge of devices, but still an improvement over a year ago.

We stop in for different things .. Always in stock . friendly staff

Has my kind of fun items , friendly staff

This place ahoukd have better and more stricter id requirements. I have a coworker that brags how her and others can get their Jules there. However they are all under the age of 18. Shame on you for selling to minors

Great smoke shop. Has everything you could think of.

Very friendly people and reasonably priced items.