Quick Facts About Y&J Nail Spa
Y&J Nail Spa is a nail salon that has received mixed feedback from customers. While some customers have had positive experiences and praised the quality of their nail services, others have had negative experiences with the salon.
One of the strengths mentioned by customers is the skill of the nail technicians. One customer mentioned that they had a broken nail and the technicians were able to repair it with acrylic, matching it perfectly with their natural nails. This highlights the competence of the technicians in providing nail services.
Another strength mentioned is the inclusion of a 10-minute massage with a basic pedicure. Customers appreciated this extra service and found it to be enjoyable. The addition of such a service shows that Y&J Nail Spa goes beyond just basic nail treatments and aims to provide a relaxing experience for their customers.
Additionally, the affordability of their services is highlighted as a strength. Several customers mentioned that the prices were reasonable and affordable, especially for the quality of service they received. This makes Y&J Nail Spa an attractive option for customers looking for affordable nail treatments.
However, there are also several weaknesses that customers have pointed out about Y&J Nail Spa. One recurring complaint is the atmosphere of the salon. One customer mentioned that the interior could be nicer looking, which implies that the ambiance of the salon may not be up to par. This could potentially affect the overall experience for some customers who value a relaxing and aesthetically pleasing environment.
Another weakness that has been mentioned is the lack of consistency and turnover in staff. Multiple customers have noticed frequent changes in ownership and staff, which can lead to inconsistencies in service quality. Some customers reported confusion from new staff members who did not seem knowledgeable about certain nail treatments. This inconsistency and lack of familiarity could lead to unsatisfactory results for customers.
There have also been complaints about customer service and professionalism. One customer reported a negative experience where the technician accidentally cut their finger with a drill but still charged them full price. Another customer mentioned being overcharged for a nails design that took a long time to complete and ended up being unsatisfactory. These instances highlight a lack of customer care and professionalism, which can greatly impact the overall experience and satisfaction of customers.
In terms of the services provided, there have been mixed reviews. Some customers praised the quality of the nail services, such as acrylics and stiletto nails, and were satisfied with the results. However, other customers mentioned issues such as nails lifting up or popping off shortly after getting them done. This inconsistency suggests a lack of attention to detail and proper application of nail treatments.
In conclusion, Y&J Nail Spa has both strengths and weaknesses. The salon has been praised for the skill of their technicians, the inclusion of a massage with a pedicure, and affordable prices. However, there have been concerns about the salon's atmosphere, turnover in staff, lack of consistency, customer service, and issues with the quality of certain nail treatments. These factors should be considered by potential customers when deciding whether to visit Y&J Nail Spa.
Best TL Reviews
I had a fairly badly broken big toe nail & came here to have it fixed. They did a great job repairing my nail with acrylic & matched it to my natural nails so you can barely tell it’s fake. Good service. Only taking off one star for the atmosphere, it could be nicer looking inside. Overall good place for a pedicure. 10 minute massage comes with basic pedicure and was very nice.
Very bad experience. Love how the chick who did my nails did good shape and color, but keep getting up to answer phone and distracted that she sliced my finger with the drill, still Charged me FULL Price, acutally more a fill is said to be 20 plus 10 for gel color but I got charged 35$. Ontop of my bleeding finger. Would not do at least half price since they cut my finger which is unprofessional. I pay for a good service not distracted workers. Now my finger still hurts days later ????
The ownership keeps changing out of nowhere. One day recently I came into all new staff (again). Not impressed. The 2 times I saw the newest staff, they seemed confused when they saw I have UV gel on my nails and needed a UV gel fill. I got swapped around both times. This last time my nails look so thick they are awful. I asked to keep the coffin shape both times and at this point they have filed them so they are square.... Finally the last straw. Time to find somewhere new.
The new ownership at the place is terrible. I went there to get my nails done 1 week before Valentine’s Day i had a full set appointment it took them 2 hours for a 2 nail design of hearts, my nails were so thick and broke after 1 week. They also definitely overcharged me for the nails and it took 3-4 workers to even make the hearts look semi decent I went to another place to get the design fixed and it took that lady 20 minutes if that and they were so sweet about it. I miss the old workers they were WAY better
I've went here for a pedi before and it was great. This time however, we called at least 8 hours in advance for 4 people. We waited for over an hour because they overbooked, and what really bothered me was no apology, no discount, no accommodations and the paint started to chip the next day. We were not even able to get our nails done together at the same time as planned due to overbooking. It was definitely not worth the money or the time spent. I will not be going back.
Came here for a year and loved them. Recently got a full set of acrylic and I loved them but after a few days they started to before loose and lift up at the bottom, one just popped off. Went for a fill and as he started to trim cuticles he started to rip off bottom portions of acrylic that were lifting up and then suggested to take them all off. I then asked if I was expected to pay for the full price of a full set and I was told yes. I then left and only paid for the removal of the nails and my nails are damaged from pulling off the acrylic. I was just not going to pay for another full set after 2 weeks because the first time wasn’t done properly.
They were super fast and had a great price but they did the bare minimum. Didn't even file or clean my nails, just clipped them super short. No cuticle work, just polish. It wasn't a bad experience, I appreciated how quick but I was a little disappointed in the attention to detail.
They did a great job on my nails. Recently moved to the area and I’m so happy I found them! They were so nice and made me feel really comfortable. Service is above and beyond any nail salon I’ve ever been to. I will definitely be going back and highly recommend them if you want your nails done. I get acrylic stiletto nails and they came out flawless!
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Y&J Nail Spa Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Appointment required
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:30 PM |
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