Quick Facts About City Nails
Strengths of City Nails Place:
1. Quality Work: Many comments praise the amazing nails they have received from City Nails Place. Customers appreciate the shape, colors, and overall results of their manicures. The high quality of their work is a significant strength of the salon.
2. Affordable Prices: Several comments mention that City Nails Place has good prices. This affordability makes their services accessible to a wider range of customers and is a positive aspect of the salon.
3. Friendly and Kind Staff: Customers frequently mention the kindness and friendliness of both the owner, Hanna, as well as other staff members such as Kevin and Ruby. This positive customer service contributes to a welcoming and pleasant atmosphere in the salon.
4. Professionalism and Sanitation: Many comments highlight the clean, sanitary, and professional environment at City Nails Place. Customers appreciate the attention to hygiene and professionalism displayed by the salon, which adds to the overall positive experience.
5. Speed and Efficiency: One comment specifically mentions the owner, Hanna, as being extremely fast and capable of completing a manicure in under 20 minutes. This efficiency can be a significant advantage for customers who are on a tight schedule and need quick and effective nail services.
6. Customer Loyalty and Rewards: City Nails Place offers a point system for future discounts, encouraging customer loyalty. Several comments mention the longevity of their manicures after visiting the salon, which contributes to customer satisfaction and the likelihood of returning for future services.
Weaknesses of City Nails Place:
1. Questionable customer service: Although the majority of comments praise the friendly and kind staff at City Nails Place, there are a few comments that mention poor customer service experiences. One customer complained about a technician being rude, having an attitude, and not meeting their expectations. These negative experiences can be a weakness for the salon and may deter potential customers.
2. Miscommunication and mistakes: A couple of comments mention instances of miscommunication between the customers and the technicians, leading to undesired results. In one case, a customer received a different color than requested, and in another comment, the technician filed the nails too short against the customer's wishes. These mistakes may indicate a lack of attention to customer preferences or inadequate communication between customers and staff.
3. Limited specialty: While one comment praises the salon for offering a wide range of options for nail art, gel, acrylic, and dipping powders, other comments do not mention any specific specialty. This lack of specialization or unique offering can be a weakness for City Nails Place when compared to other salons that may focus on specific services or styles.
4. Mixed reviews on nail longevity: While some customers mentioned that their nails last for a month after visiting City Nails Place, others did not provide any feedback on the longevity of their manicures. In order to maximize customer satisfaction, consistent and long-lasting nail results should be a priority.
5. Lack of pedicure feedback: Although one comment briefly mentions that people are seen getting pedicures at the salon, the overall lack of specific feedback on their pedicure services is a weakness. It is important for a nail salon to excel in both manicures and pedicures to cater to a wider range of customer needs.
Conclusion:
Overall, City Nails Place has several strengths that contribute to its positive reputation. The salon offers quality work at affordable prices, with a friendly and kind staff that maintains a professional and sanitary environment. The efficiency and speed of the owner, Hanna, are particularly highlighted. Additionally, their customer loyalty program and long-lasting results are appealing to customers. However, there are some weaknesses that the salon should address, such as instances of poor customer service, miscommunication, and limited specialty, as mentioned in the comments. By addressing these weaknesses and building on their strengths, City Nails Place can continue to attract and satisfy customers.
Best TL Reviews
Most amazing nails I’ve ever had! Love the shape, the colours they use for the French tip, and they have good prices too! Both Kevin and Ruby are awesome and very kind.
Best place around. Will continue to come here for my nails :)
Amazing ,
Owner are really taking pride in what they do .
Best nail salon ???? in town ! And I have try every other one @ least once !
There is nobody better than City Nails ! I’m a flight attendant and I have to look professional, Hanna the owner is extremely fast she can make your manicure under 20min literally . Flexible salon , they always welcome ppl they as well have point system for future discounts. My nails last for Month after they are done . So I tip generously because on the end I would have to get them filled in less than 3 weeks sometime 2 weeks . But not in that salon! I love that place.
And I recommend to everyone!
i really cannot praise this salon enough. everyone there is so nice and friendly and they do beautiful work. they're clean, sanitary, and professional. Hannah is always so patient with me and my nail art and she always executes it perfectly. and her prices are always so reasonable!! i’ll never go anywhere else
My new review on Christian brothers !! Whoop they always take care of baby Jag for me always take care of my car they do great work. I moved here five years ago. They are the only people I will let touch my baby jag. which we can’t call her baby jag????anymore because the hurricane we just had all the meteorites ie… rocks, trees and other whatever’s from the hurricane so she looks like the moon so she is a Chevy moon, but Christian brothers rocks. Everybody take your car their , guys are nice polite funny , Richards, the coolest , but they are all super. !!! ????
The worst customer service. I went in to see if they could help me with a hang nail. The guy said there was nothing there. My finger is red so something is wrong. He did my color and the color got on the side of my nail. (The one that is sore) he dug his finger nail in the the side. Then asked me if it hurt! I then have on the other hand a nail that broke off to the top of the nail bed he then filed the S*** OUT OF IT. I asked him to make them short and kinda even to the other one. He then starts to file my nails all the way down to the nail bed. Had an attitude the entire time. There is still polish on my finger. Do not recommend and wish I got my money back.
Went here on a whim, instead of to my regular salon, touch nail bar, and the tech was doing her best. But when I pointed out that the dip she used wasn’t the color I wanted, I told her. She didn’t understand then one of the guys that work there, first nail station to the right when you walk in, and started raising his voice at me, saying I needed to tell them sooner and that it isn’t going to be the color I wanted because she used the ombre powder. He was very rude and I professional, even another patron had agreed with me. So I wouldn’t recommend this salon. It was empty for a reason, should’ve taken the hint when I walked in. And I left the salon with these nails, even after being charged $15 for the whole experience. Very poor way to run a business.
Been to a LOT of nail salons all over the country and hands down HANNAH is by far one of the most talented nail techs I have ever been to. She can do pretty much any type of nail art/gel/acrylic that you can imagine. What I love about their salon is the fact that they have endless gel and regular finger nail polish to choose from and the amount of various dipping powder they have is absolutely mind blowing. I don't get pedicures, but every time I go there there are always people there getting one. Their prices are pretty competitive with other salons in the area as well. And yes that is an acrylic flower Hannah made by hand on my ring finger nail!!!
This place is the best. My girls & I have been going here for almost 3 months. Every time I get my nails done I get compliments. Highly recommend.
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City Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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