Hero image

Visiblecuts

+1 361-729-5474
1940 Business Hwy 35 N, Rockport, TX 78382 United States of America
Open Today: 09:00 AM - 06:00 PM

Quick Facts About Visiblecuts

Visiblecuts place has both strengths and weaknesses based on the comments provided.
One strength of Visiblecuts place is their ability to cater to walk-in customers. This is praised in one of the comments, as the customer appreciates the convenience and flexibility of being able to get a haircut without needing to make an appointment. This is a positive aspect for customers who may have busy schedules or unpredictable availability.
Another strength of Visiblecuts place is their ability to listen to customer requests and deliver the desired haircut. Multiple comments mention that the customers' haircuts were exactly what they asked for, indicating that the barbers have good communication skills and pay attention to detail. This is essential for a hair salon, as customer satisfaction relies heavily on getting the desired haircut.
Visiblecuts place also has a loyal customer base, as evidenced by a comment from a customer who has been going there since 1996. This loyalty speaks to the quality of service provided by the barbers and the positive experiences customers have had over the years. Having repeat customers for over two decades is a testament to the salon's ability to consistently provide satisfactory haircuts.
Additionally, Visiblecuts place is commended for having a clean and tidy environment. One comment specifically mentions the cleanliness of the place, which is important for customers who want to feel comfortable and hygienic while getting their hair cut. A clean and organized environment can contribute to a positive overall experience for customers.
However, there are also weaknesses mentioned in the comments. One recurring issue is the salon's communication. One customer mentions that their fade request was not fulfilled, while another states that their instructions for cutting the length of their hair were not followed. These instances suggest a lack of clear communication between the customers and the barbers. This can lead to dissatisfaction and frustration among customers, as they may end up with a haircut that does not meet their expectations.
Another weakness mentioned is the salon's payment options. One customer expresses confusion about not being able to pay with a card initially, but they find an alternative method through Venmo. While this may have worked out fine for this customer, it could be a drawback for others who prefer more traditional forms of payment or who may not have access to mobile payment apps. Offering a variety of payment options, including both cash and card, could improve the overall customer experience.
A potential weakness is also mentioned in relation to wait times. While one comment states that on a normal day they can be in the barber's seat within 5 minutes, another comment mentions that on busy days, such as before a holiday, the wait can be up to one hour. Long wait times can be a deterrent for some customers who value efficiency and may not have the patience to wait for an extended period. Implementing strategies to manage and reduce wait times, such as scheduling appointments or having more barbers available during peak hours, could help alleviate this issue.
In conclusion, Visiblecuts place has strengths such as catering to walk-in customers, providing the desired haircuts, having a loyal customer base, and maintaining a clean environment. However, weaknesses include communication issues, limited payment options, and potential wait times. Addressing these weaknesses can enhance the overall customer experience and improve customer satisfaction at Visiblecuts place.


Best TL Reviews

I think the main issue was communication. Asked for a fade, did not receive a fade, they barely even touched the sides. Asked for only half the length off the top (hair length was about 12 inches, over 2 years of hair growth), they took it to about half an inch. Nice people but will not be returning.
This place is absolutely amazing. I love that they take walk ins. My son's haircut was exactly what I asked for. Would definitely recommend.
My daughter got her hair cut and loved it! Highly recommended this place very kind and she did exactly what my daughter wanted!
We have been going there since 1996,they are great people. They have cut 20of my 24 grandchildren hair. This place is FANTASTIC!!
Nice experience, was confused they didn't take card at first but paying through Venmo was just as easy so it all worked out great.
I’ve been getting my hair cut here for 13 years.Tom and his wife have both been my barbers and have done a great job every time. The place is alway clean, and on a normal day I can be in their seat within 5 minutes of walking in. Busy days of course are before a holiday so expect to wait usually half hour to one hour. Cash only but I don’t mind.
The first time in my life I know, without a doubt, when I leave my hair will be cut right. No inconsistent cuts to have to let grow out and get someone to fix. I couldn’t be happier with the quality of their service and the cuts I get. Sometimes I have to wait for my turn but never for a long time. Honestly, I would happily wait a long time for a cut if necessary. That is nothing compared to waiting for a shaggy cut to grow out. 120% happy customer!!
The only place my son will go to get his hair cut. The lady does an amazing job. She's the only person he allows to cut his hair and we have been taking him there for years.

Visiblecuts Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 03:00 PM
Sunday Closed

How to go there

Location