Quick Facts About Lisa Nails & Spa
Strengths:
1. One-stop shop: Lisa Nails & Spa offers a variety of services including nails, lashes, brows, and pedicures. This convenience allows customers to get multiple beauty treatments in one place.
2. Long-lasting services: Multiple customers mentioned that their services from Lisa Nails & Spa lasted for a significant amount of time, ranging from three weeks to a month. This indicates that the quality of their work is durable and long-lasting.
3. Accommodating and kind staff: The owner, Lisa, is praised for being accommodating and kind. This creates a positive and welcoming atmosphere for customers.
4. Quality service: Many customers expressed their satisfaction with the work done by the technicians, specifically mentioning the proficiency of Nancy and Lisa. This indicates that the staff at Lisa Nails & Spa have the skills and expertise to provide high-quality services.
5. Attention to detail: Customers appreciate that the staff at Lisa Nails & Spa remember their preferences and the specific polish they like. This attention to detail shows that the staff pays attention to customer preferences and aims to provide a personalized experience.
6. Additional amenities: Lisa Nails & Spa offers free beverages to customers and even helps them charge their phones. These small gestures enhance the overall customer experience and show that the establishment goes above and beyond to provide a pleasant environment.
Weaknesses:
1. Inconsistent customer experiences: While the majority of the comments are positive, there are a few negative reviews that mention unpleasant experiences. Inconsistent customer experiences can be a weakness as they may indicate a lack of consistency in service quality.
2. Communication issues: Two customers mentioned that they felt ignored or disregarded when trying to communicate their preferences or concerns. This suggests that there may be a communication issue with the staff, which can lead to dissatisfaction among customers.
3. Pricing discrepancies: Some customers expressed dissatisfaction with the pricing at Lisa Nails & Spa. They mentioned being charged more than the advertised price for certain services. Pricing discrepancies can lower customer satisfaction and perception of fairness.
4. Rushed service: One customer mentioned that their technician was rushing through the service, resulting in a less-than-desirable outcome. This indicates that there may be instances where the staff prioritizes speed over quality, which can be a weakness.
5. Nail quality issues: Several customers mentioned issues with the quality of their nails. Complaints included unevenness, bumpy texture, crooked application, and over-filing. These issues suggest inconsistencies in the skill level or attention to detail of the technicians.
6. Lack of additional services: While Lisa Nails & Spa offers a variety of beauty services, there were no comments praising their other services apart from nails. This might indicate that their other services may not be as strong or well-regarded as their nail services.
Best TL Reviews
I come regularly for nails, lashes, brows,pedicures.. One stop shop and all my services last 3 weeks to a month. Lisa is very accommodating and kind. I see some negative reviews on here, but that's not been my experience and I've been here quite a few times. Lisa runs several shops I believe so she does answer calls but it's not in a rude way. She offers a variety of services so multitasking is crucial otherwise she wouldn't be able to offer them. They offer free beverages and help me out if I need to charge my phone. They remember what polish I like. All great things. Keeps me coming out all the way from Murphys.
Spur of the moment, decided I wanted to get my nails done for Valentines Day, did a walk-in & was seated with Nancy, I showed her a quick pic & she perfected the art. Extremely pleased with Nancy's work ????
Love everyone there! They go out of their way to make sure everyone is happy with their nails. Great job everytime!! I'm a total nail person, I do them different every time and they always do an amazing job!!!! Super friendly staff and very clean.
My entire experience was unpleasant. I was shuffled around, asked more than 5 times what color when I'd respond i was ignored, at least 2 nails are crooked and i had shown pictures of a flower design (no flower i got irritated). Some nails arent even fully painted, but i got irritated at being ignored. When i paid i was shocked $40 for fill/paint, when fill is listed $22. When i questioned price and asked for an appointment to fix my nails as my kids were waiting, oil was added and filing done at register, they were already over filed. Then i was told i never said anything, everytime i tried to say something i was disregarded.
I left $40 and walked out
ANYWHERE BUT HERE !!!! Went in yesterday for a simple design (based off of the work they display online). Once they had me sit down, I was then waiting for a good 30 mins before they had me move again. Kim was the one doing my nails. I Asked for the third picture ( the heart) and when she couldn’t do that I asked for the diamonds at the top. She was trying to rush the entire thing so I had to tell her like 4 times what I wanted. Once she finally got it, she just started throwing the gems on. Then once it was done, I was just ready to go. I asked her how much, and I was surprised to hear “50” when I came in for a fill/paint witch it CLEARLY states on the wall inside is $22. I’ve been coming here for about a year now, and every time I leave disappointed in the money I spent, along with a lot of my friends and family.
my sister and i came here to get black acrylics before school we both got black almond shaped accrilic nails she cares $50 each that was $100 total they were not worth the price they were bumpy and uneven most of my nails were put on crooked i asked her to fix it she just filed it and made the nail skinnier then the rest the first photo is the length and shape i asked for and the second is what i got
Came with my daughter for a girls day. I had 2 people at once working on my feet and nails. Absolutely didn't like it at all. The lady cut all my nails off to where I can't even feel them scratching. And I didn't even get a foot rub with my pedicure. And they charged a $4 fee to use my card . I will never come here again
I went to have my lashes done. 1st time here. I was a little nervous because another guy asked me who I was waiting for ,I replied Lisa. He responded "Goodluck" which I thought was incredibly rude. But I put that aside,lisa was on time and personable. I'm very happy with Lisa's work she was very quick and lashes came out Great!!
Place Pictures
Lisa Nails & Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 09:30 AM - 07:00 PM |
How to go there
Location
Places