Quick Facts About Maravilla Barber Shop
Maravilla Barber Shop seems to have a mix of positive and negative comments. In order to evaluate the strengths and weaknesses of the place, we will analyze each comment and extract the key points.
Starting with the positive comments, one customer states that Maravilla Barber Shop is "probably the best in The Valley" and that the barbers there have years of experience, with some of them having more than 20 years of experience. This highlights the shop's reputation and the skill level of the barbers. Another comment mentions that it is a well-established business with great barbers who provide professional service in a timely manner. This indicates that the shop has maintained a good reputation over time and has built a loyal customer base.
On the other hand, there are negative comments that point out weaknesses of the shop. One customer had a negative experience with a specific barber who did not meet their expectations. They mentioned that the barber did not follow their instructions properly, leading to an unsatisfactory haircut. Moreover, when they contacted the manager/owner to address the issue, they encountered unhelpful and rude customer service from the receptionist. This highlights a lack of communication and customer service skills within the shop.
Another negative comment suggests that the shop lacks professionalism and that the staff looks out for each other's mistakes rather than addressing them. This implies a lack of accountability and a negative work culture within the shop.
Based on the comments, the strengths of Maravilla Barber Shop include its reputation as one of the best in the area, experienced barbers, and the ability to provide professional haircuts in a timely manner. The positive comments also highlight great customer service, skill in various haircut styles, like straight shaves, and reasonable prices.
However, the weaknesses of the shop seem to be associated with a lack of attention to customer requests, poor communication between staff members, and unhelpful and rude customer service. These weaknesses can lead to customer dissatisfaction and a negative reputation.
In terms of other aspects not mentioned in the comments, it is important to consider the physical environment and cleanliness of the shop. An unkempt or unsanitary shop can be a significant weakness, as it can deter customers and compromise the reputation of the business.
In conclusion, Maravilla Barber Shop has strengths in its reputation, experienced barbers, professional service, variety of haircuts, and customer service. However, weaknesses lie in communication, accountability, and customer service in certain instances. To further improve, the management should consider addressing these weaknesses and ensuring a positive and consistent customer experience.
Best TL Reviews
I've tried Other places This place is just hands down probably the best in The Valley And the barbers here have been doing it for years Some of them have actually been doing it for 20 plus years They didn't just gain a skill over The covid lockdown Or because they're trying to start their own little tiktok These dudes Actually know what they're doing.
This is a very well established business. Great barbers and they do a professional job in a timely manner. Give them a try you won't be disappointed!
I told the woman how I wanted my hair cut, to blend it from the sides and back and leave the leave the top alone. First red flag was when she asked me what number I wanted. What? Then as she cut my hair she began talking to the worker next to us and I noticed she went beyond the side on the left and should have said something but figured she knew what she was doing. She asked if I wanted gel and after I showered at home I noticed how much of my top hair she buzzed off.
I called the manager/owner and told me to come in to identify the woman and try to fix my hair. I just went in to speak to the owner and this rude receptionist told me she is not in till Tuesday but told her I was told she would be here today. The receptionist just starred at me without any concern or care.
I'm furious about my hair and now with the horrible customer service. Seems like they look out for each other.
Hope they go out of business.
Jesse is the best barber I have found. I will not go anywhere else.
My first time goin here since I was a little girl I had a pleasure to get my hair cut by two lovely gentleman they did an excellent job!!! Paco did an excellent job as well fixing some issue I had on my recent cut and did an outstanding job!!!
I always come here. And I am never disappointed these people know what they are doing. And on top of great hair cuts they also have great customer service.
Ample parking, great barbers & at reasonable prices. I got my haircut from Gino whom I highly recommend its difficult to find a barber that still do straight shaves but this barber is highly skilled at both cuts and shaves. All I know he has a customer for life. 5 stars.
Got me in quick and did a great job.
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Maravilla Barber Shop Info
Amenities
From the business
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Identifies as Latino-owned
Health & safety
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Cash-only
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
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| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 02:00 PM |
| Sunday | Closed |
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