Quick Facts About Kim's Salon
Strengths:
1. Longstanding customer loyalty: One comment mentions being a customer for over 10 years, while another mentions going there for over 9 years. This indicates that Kim's Salon has successfully built a loyal customer base over the years.
2. Good service and staff: Multiple comments praise the salon for its great service and friendly staff. This indicates that the salon is able to provide a positive and pleasant experience for its customers.
3. Skilled hair stylists: Several comments mention specific hair stylists who are skilled at their craft and provide excellent haircuts. This indicates that the salon has talented employees who are able to meet the needs and preferences of their customers.
4. Competitive pricing: One comment mentions that the salon has the "best price" in town. This suggests that Kim's Salon offers competitive pricing, which can be attractive to potential customers.
5. Convenient and efficient: One comment mentions that there is never a wait and that they can usually get in and out quickly, especially in the late afternoons. This indicates that the salon is able to provide efficient service and minimize customer wait times.
Weaknesses:
1. Inconsistent pricing: Multiple comments mention arbitrary or fluctuating pricing at Kim's Salon. This suggests that the salon may have issues with pricing transparency or consistency. Inconsistent pricing can lead to customer confusion and dissatisfaction.
2. Rude staff: One comment mentions that the front desk man is very rude. Rude staff can significantly impact the overall customer experience and may deter potential customers from returning or recommending the salon to others.
3. Inexperienced employees: One comment mentions that a new hire needs more experience. Inexperienced employees may not provide the same level of quality service as more seasoned staff members, which could potentially result in customer dissatisfaction.
4. Inaccurate wait time estimates: One comment mentions that the wait time estimates provided by the salon are rarely accurate. Inaccurate wait time estimates can lead to frustration and inconvenience for customers who may have made plans based on those estimates.
Overall, while there are some strengths such as customer loyalty, skilled hair stylists, and competitive pricing, the issues with inconsistent pricing, rude staff, inexperienced employees, and inaccurate wait time estimates are significant weaknesses that should be addressed by Kim's Salon in order to improve the overall customer experience and retain their loyal customer base.
Best TL Reviews
BEWARE DO NOT GO HERE. ARBITRARY PRICING. Front desk man is very rude. Used to charge me $25 for long hair haircut but charged me $40 since I spoke out to man's rudeness. I know price is $25 since another girl with long hair haircut got charged $25 at same time I was there. Shame Chau (hair stylist) works here. Think she would get more business at another establishment. Read other reviews on Yelp, similar arbitrary pricing and rude man experience.
I've been coming here for over 10 years. Great service and staff. I am always satisfied when leaving. I highly recommend them!
I have been a customer here for many months now. No more. Butchered me for the last time. If you want a beard trim this is not the place. After many attempts multiple times I can say this is not a beard trimming shop. If you want to leave with a Frankenstein looking beard then this is the place for you. Sad part is I tip well so I expect quality service.
the best price, never a wait. always the nicest staff. clean the guy who does my hair listens, knows his craft. Chao is very handsome as well. I will not allow anyone else to touch my hair. The best around town.
Mia cut my hair perfectly ???? I've been getting my hair done by her for over 2 years now! Love her! She's the best!!!!!!! She still doing my hair on point! Such a great woman! Love her!
The staff are friendly and give good hair cuts. The prices are fair but seem to fluctuate for reasons I cannot understand. Just be sure to ask how long the wait is in terms of minutes or hours. The estimates I have received about how many customers are ahead of me are rarely accurate.
I've been going here for over 9 years. The ladies do a great job but the new hire guy needs more experience. Saturday mornings are always busy but late afternoons I'm usually in and out. Best place for an $8 haircut
I live far away from here now but I make it a point to go here when I can. They are by far my favorite salon. The price is fair and they are absolutely artists when it comes to hair. They have a new guy who cut my hair for the first time this visit. He a is at least as good as the others which is a lot tp say because the owner and Chu are both incredible.
Kim's Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Cash-only
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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