Quick Facts About Kingsmen Barber Lounge
Kingsmen Barber Lounge appears to have several strengths based on the comments provided. One of the most significant strengths is the exceptional skills and talent of the barbers. Customers specifically mention the great work done by Rockie, Emmanuelle, Justin, and Omar. They commend their abilities in various hair-related tasks, such as cutting, styling, dying, and beard grooming. This indicates that the barbers at Kingsmen Barber Lounge are versatile and can cater to different preferences and hair types.
Another strength highlighted in the comments is the customer service provided by the barbers. They are described as friendly, caring, attentive, and making customers feel special. The barbers take the time to listen to their clients' needs and deliver a satisfying experience. This dedication to customer satisfaction is a significant strength that can help cultivate loyal clientele.
Flexibility and availability are also mentioned as strengths of Kingsmen Barber Lounge. The barbers, particularly Justin and Omar, are commended for accommodating last-minute appointments. This flexibility demonstrates a commitment to meeting customer needs and suggests that the barbers prioritize customer convenience.
In terms of the overall environment, the comments mention a relaxing atmosphere at Kingsmen Barber Lounge. This positive ambiance can contribute to a pleasant experience for customers, enhancing their overall satisfaction. The music choice, although not appealing to everyone, is mentioned positively by one customer, indicating that personal preferences are also considered.
However, there are a few weaknesses mentioned in the comments that Kingsmen Barber Lounge should address. One customer expresses frustration with scheduling through the app and encountering a situation where the barber they scheduled with did not show up for work. This suggests a possible flaw in the scheduling system or a lack of communication within the salon. To improve customer experience, Kingsmen Barber Lounge should consider implementing measures to ensure that appointments are properly managed and that clients are always attended by the scheduled barber.
Additionally, one customer had a negative experience with Leo's haircut, describing it as the worst they have ever received. While this may be an isolated incident, it is still important for Kingsmen Barber Lounge to address any inconsistencies in the quality of service provided. This could include regular training sessions for barbers and implementing measures to monitor and maintain consistent quality across all staff members.
In conclusion, Kingsmen Barber Lounge has several strengths that contribute to a positive customer experience. These strengths include exceptional skills and versatility exhibited by the barbers, friendly and attentive customer service, flexibility in accommodating appointments, and a relaxing atmosphere. However, there are areas for improvement, such as addressing issues with scheduling and ensuring consistent quality across all barbers. By addressing these weaknesses, Kingsmen Barber Lounge can further enhance its reputation and attract a loyal customer base.
Best TL Reviews
Rockie is exceptional! She is the best hair dresser I've come across. She always takes care of me whether its dying my hair, styling it, or cutting my curls. I highly recommend her for anyone, she can work with any type of hair. Shes also very friendly and caring. The best
Emmanuelle was superb, no worries at all. Really respected his effort and craft and felt I got a bang for my buck. Will definitely be headed back to him in the future.
First time clients here. Justin gets 5 stars!!
We appreciate Justin being flexible and making time for my son’s haircut on very last minute notice. You did an awesome job!!!
It was an inconvenience to schedule the appointment on the app, show up, and whoever we scheduled with didn’t show up to work. I get it things happen. It would be great if the app would be updated in some way so clients can schedule with someone who is actually present or doesn’t have to run out to spray tire shine on while there are other paying customers waiting.
Again, thank YOU Justin!!! ????
Justin did a really good job of cutting hair and my bread. I give him A+++++ top notch barbare.
A relaxing atmosphere and the music isn't for everyone, I myself enjoyed my time waiting for my grandson to get his haircut. Leo did an awesome job for this lil ring bearer , thank you ☺️
Had Leo cut my hair and had worst haircut I've ever received. Definitely will not be going back
Justin had me feeling like a special edition senior queen when I left the shop. He was very attentive and continued to make me feel satisfied with the way he shaped my haircut. I was very pleased.
I was looking around for a new barber and called here based on them having the most and beat reviews and seeing who was mentioned most in reviews. I called and asked for Omar as from what online reviews showed he was mentioned quite a bit. Not only did he get me in on short notice but the cut was top notch. I’m always skeptical of a new person cutting my hair, as I can be particular. I have zero complaints and will be coming back to see Omar on the regular. Thanks again for a clean and professional looking cut!
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Opening Hours
Monday | 10:00 AM - 06:00 PM |
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Tuesday | 10:00 AM - 08:00 PM |
Wednesday | 10:00 AM - 08:00 PM |
Thursday | 10:00 AM - 08:00 PM |
Friday | 10:00 AM - 08:00 PM |
Saturday | 10:00 AM - 08:00 PM |
Sunday | 11:00 AM - 04:00 PM |
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