Quick Facts About Papurri’s Barbershop
Papurri’s Barbershop has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses. Let's analyze these comments in detail to understand the overall strengths and weaknesses of the business.
Starting with the positive comments, several customers praised the quality of service and the results they received. One customer mentioned that every time they visited the barbershop, they had a perfect experience, and the barbers were skilled professionals. Another customer appreciated the cleanliness of the shop, including the air conditioning and clean bathroom. They also mentioned a great waiting area to relax.
The positive comments highlight several strengths of Papurri’s Barbershop. These strengths include skilled and professional barbers, high-quality haircuts, and a clean and comfortable environment. These factors contribute to customer satisfaction and repeat business.
However, there are several negative comments that shed light on areas of improvements for the barbershop. One common complaint is about the unprofessional behavior of the staff. In one instance, a customer called to make an appointment, but the staff abruptly hung up on them. Another customer mentioned that the barber took other customers while they waited for their appointment, disregarding their preferred barber choice. This behavior suggests poor customer service and a lack of respect for appointments and customer preferences.
Another common complaint is the long waiting time and delays in service. One customer mentioned waiting for 2 hours before getting a haircut, only to be informed that they were only doing appointments. Another customer stated that the shop didn't open on time, leading to a delayed start of operations. These issues reflect poor time management and lack of punctuality, which can be frustrating for customers who expect timely service.
Additionally, one negative comment highlighted a language barrier issue. The customer mentioned that not all barbers spoke English fluently, which could be a challenge for customers who don't speak Spanish. Although the customer expressed that they still received a great haircut despite the language barrier, it may deter potential customers who prefer clear communication with their barber.
Overall, the strengths of Papurri’s Barbershop include skilled barbers, high-quality haircuts, a clean environment, and satisfied customers. These factors contribute to positive experiences and customer recommendations. However, there are weaknesses in terms of unprofessional behavior, poor time management, and potential language barriers, which can impact customer satisfaction and loyalty.
To improve the overall customer experience and address the weaknesses, Papurri’s Barbershop should focus on enhancing professionalism by training staff to communicate effectively, respect appointments, and provide better customer service. They should also work on improving time management to minimize waiting times and start operations on time. Additionally, offering language support for non-Spanish speaking customers would help in ensuring effective communication and understanding of customer preferences.
By addressing these weaknesses and emphasizing their strengths, Papurri’s Barbershop can further enhance their reputation and attract more customers.
Best TL Reviews
What an awful business. Called at 5pm to make sure they had an opening for me to get in at 7. He responded with Yes followed by like 3 mumbling words than hung up on me?! Mind you they close at 8. Show up and the doors are locked! So much for trying new places. Will not be back to this dump
I don't live here in the area, but every time I stop by for a cut, it's ???? perfect. The owner and his team of barbers are the real deal. Location has great air conditioning, a clean bathroom,and a great sit area to relax till your turn for haircut. Any styles of hair dos you got to stop here!!! Bendiciones brothers
UNPROFESSIONAL Made an appointment for Jesus for 12:15pm on Booksy 01/29/23 because I'm unable to walk, showed up at 12:06pm. Jesus took two other people while I waited it's now 12:50pm and when I got up to leave he suddenly decided to acknowledge me and said "appointments don't really mean anything you still wait and you get whoever" what the heck is the point of the appointment and requesting a specific barber? No haircut, walked out. Extremely disappointed I really needed a haircut, I even texted an hour ahead of the appointment to see if they would accommodate but Jesus didn't care to reply to that either. They have a strong priority for race. Definitely suggest everyone looks at the most recent 1 star reviews
Fantastic service and great results. Went in for a head shave and a beard trim. I don't think the lines of my beard have ever been straighter. Thank you!
This was my first visit to Papurri's Barbershop. I had quite the task for Jordan and I'm extremely happy with the service and quality that I was provided! I would recommend this barbershop to all of my friends and family.
Unprofessional website and door says open at 9 no barber got here until 950 then me and my son had to wait another hour cause the barber had appointments prescheduled that didn’t arrive until 1015 will not be returning for service
Waited 2 hours to get my haircut then after they proceed to tell me they’re only doing appointments. They supposedly opened at 9 and the doors didn’t open until 9:30. Terrible service.
I'm from Louisiana and had to get a haircut before tonight and ended up landing at this shop by a roll of the dice. They gave me an awesome cut and lined me perfectly, even got my beard and sideburns straight! Everyone there can speak Spanish, not everyone speaks English (some do) but they know how to cut hair the right way and will treat you fairly. I was very pleased with the whole experience. I barely know any Spanish but it was still cool, I got the exact haircut I wanted. If your barber doesn't speak English you can just show him a pic of what you want or get one of the other barbers to give him instructions and they will hook you up just right, guaranteed. So it's still worth going even if you can't speak Spanish, they are legit.
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Papurri’s Barbershop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 09:00 AM - 06:00 PM |
How to go there
Location
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