Quick Facts About O Hair Salon
O Hair Salon has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the salon, it is important to consider these comments and analyze them thoroughly.
One notable strength mentioned by a customer is the affordability of the salon. The customer stated that the prices for both men and women haircuts are reasonable. This affordability can be a major advantage for attracting customers who are looking for quality hairstyling services at a lower cost.
Additionally, another strength highlighted is the talent and expertise of certain stylists, such as Luisa and Gina. These stylists have received praise for their skills and ability to provide a satisfying haircut. Luisa, in particular, has been highly recommended by customers for her personable and professional approach. This indicates that the salon has talented hairstylists who can meet customer expectations and provide a positive experience.
Scheduling convenience is another strength mentioned by a customer. They praised the ease of making appointments and the friendly nature of the staff when coordinating these appointments. This can be a significant advantage as it ensures that customers can easily secure a time slot that suits their schedule, enhancing customer satisfaction and loyalty.
However, despite these positive aspects, there are also some weaknesses that need to be addressed. One major concern raised by a customer is the unprofessionalism and lack of communication from a stylist. The customer claimed that their appointment was canceled without any notification or explanation. This lack of transparency and customer service can lead to frustration and dissatisfaction among clients.
Furthermore, another weakness highlighted is the inconsistency in the quality of service provided by different stylists. While one customer praised Luisa's talents, another expressed disappointment with a stylist, suggesting that the quality of service may vary. Inconsistency in service quality can be detrimental to the salon's reputation and can undermine customer trust and loyalty.
Moreover, a customer mentioned a negative experience with a stylist who allegedly cut off too much hair during a trim. This incident raises concerns about the skill and attention to detail of some stylists in the salon. Attention to customer requests and precision in execution are crucial for customer satisfaction and loyalty.
In terms of the salon's environment, a customer noted that the location is simple and not decorated or pretentious. While this may not be a significant weakness, it does indicate that the salon may lack a visually appealing atmosphere compared to other establishments. This can play a role in attracting and retaining customers who value a stylish and comfortable environment during their salon experience.
In conclusion, O Hair Salon has several strengths such as affordability, talented stylists, and scheduling convenience. However, there are also weaknesses that need to be addressed, including inconsistency in service quality, unprofessionalism, and a lack of attention to detail. Improving these areas could enhance the salon's reputation and customer satisfaction. It is crucial for the salon to address customer concerns and provide consistent, high-quality service to maintain and attract clientele.
Best TL Reviews
I got a haircut here and asked for a trim and I don’t know if she was high as a kite or had dementia but she cut off nearly all my hair when I asked for a trim on the sides.
Have been seeing Gina for years, she is the sweetest stylist! Scheduling is easy and friendly. Prices are great. And most importantly, I always leave looking sharp and feeling my best!
Nice salon, reasonable price for men and woman hair cut
DO NOT COME HERE! If there’s 0 star I will definitely give 0. The stylist is so rude and unfriendly, just canceled my appointment without any notification. Came there to tell me I was not on the list. I made phone call for the scheduled time and we confirmed it, then she told me that we can message each other to discuss more details. We did have some divergence on what I want and what she can do, but I don’t think it’s unresolvable. She just left me talking to myself in message and canceled my appointment silently. I didn’t know she canceled my appointment until I came there. She didn’t even explain nor say sorry, just assigned somebody else to tell me that I was not on the list. Very annoying and disappointing experience, will never come.
Have no clue why everybody hates the Korean chick. Lmao. I ain’t even know her though, so I don’t really care. Anyway, just wanna let y’all know. If you want the best haircut with the best service, go find Luisa. Easily one of the best hairstylists you could find. That’s all I gotta say, peace.
Highly recommend Luisa! Went just for the great reviews that she has received. She's very personable, professional, and really takes an interest in getting to know her clients. She will also make sure you are taking care of your hair properly, are happy with your service, and will provide honest feedback or recommendations. The location is a bit out of the way, simple, not decorated or pretentious, but you would only go here for the stylist's talent and not the environment. They have tea and water. Owner is nice and friendly.
Gina is a genius hair WIZARD! She’s a wonderful woman & best local Korean salon in town - love her!!!
Had a great experience here. I called for appointment in advance, and it was worth it. Very satisfied with the haircut and customer service
O Hair Salon Info
Amenities
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Accessibility
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Today
Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | Closed |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | 10:00 AM - 04:00 PM |
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