Quick Facts About Nail Spa ( Jen Nail Spa )
Nail Spa (Jen Nail Spa) has several strengths and weaknesses based on the comments provided. We will discuss these points in detail below.
Strengths:
1. Skill and attention to detail: Multiple customers mentioned that the staff at Nail Spa did an amazing job on their nails, with great attention to detail. They praised the quality of their work, including beautiful designs, perfectly done gel manicures, and thorough pedicures.
2. Friendly and attentive staff: Customers appreciated the friendly and attentive nature of the staff at Nail Spa. They felt welcomed and well taken care of during their visits. The positive experience with the staff adds to the overall satisfaction of the customers.
3. Clean and beautiful salon: The salon itself was praised as being clean and visually appealing. Customers enjoyed the ambiance of the salon, which contributed to their positive experiences.
4. Affordable prices: One customer mentioned that Nail Spa offers great prices for the quality of service provided. This affordability may attract customers who are looking for a budget-friendly nail spa without compromising on the quality.
5. Varied services: Nail Spa offers a range of services, including gel manicures, gel pedicures, detailed designs, and dip manicures. This variety allows customers to choose their preferred treatments based on their needs and preferences.
Weaknesses:
1. Infection and lack of apology: One customer had a negative experience at Nail Spa where they got an infection from a cut while getting their nails done. They were disappointed with the lack of apology and resolution from the staff. This incident raises concerns about the hygiene and customer service practices at Nail Spa.
2. Outdated equipment: The same customer who experienced the infection also mentioned that the equipment at Nail Spa looked old and outdated. This observation may lead to questions about the professionalism and quality of the services provided.
3. Waiting time: Another customer mentioned having to wait for about 10 minutes as a walk-in customer on the weekends. Although the waiting time was not excessive, it could be seen as a inconvenience for those who prefer prompt service.
In conclusion, Nail Spa (Jen Nail Spa) has several strengths, including skillful and detailed nail services, friendly staff, a clean and visually appealing salon, affordability, and a variety of services. However, they also have weaknesses, such as a reported infection incident with lack of apology or resolution, outdated equipment, and potential wait times for walk-in customers. It is important for interested customers to consider these factors when deciding whether to visit Nail Spa.
Best TL Reviews
I have been here twice now! Once for a pedicure with a friend- and then again today to get a acrylic gel fill. I like how they turned out. They were beautifully done and for a great price.
I'm super picky with my nails and wanted to do a test run so we just did any random design. They did an amazing job. I really appreciate this place. Excited to come back soon!
10 star experience! Loved everything about this salon! They teamed up and did an AMAZING job on my nails and toes (gel manicure + gel pedicure + detailed design)!! Thank you for such a cute and detailed design!
This is my new favorite nail salon! The staff is super friendly. They have great attention to detail and are very attentive to their clients! The salon itself is very clean and so beautiful inside. I will definitely be getting my nails done here from now on!
Had a great experience getting a gel manicure here -- only walk ins on the weekends and I had to wait about 10 minutes but everyone was super nice, and my nail tech was wonderful. Quick, great at cuticles, perfect polish and a solid massage. Will go back whenever I visit Henderson!
Probably the best nail spa I've been to in the area! I've tried out a few places ever since I moved here and the experiences have been ok to lackluster. One of my girlfriends recommended this place and it's now my go to whenever I need to get a dip manicure.
Don't come here. Got infection in my finger after getting my nails done 2/3/2023. She cut me while using the drill. I complained she had hurt me she didnt apologize she just kept working. All Jens equipment looked old and out dated. Almost got my daughters nails done glad I didnt. I called the store and talked with her about it. All she said was do I want to come in and get my toes done. Definitely not. She dodnt try to make it right or even apologize yet again. I will be filing a complaint against them with the BBB as well.
My family loves this place , they did my wedding day pedicure, and they have done my moms birthday nails . They follow your vibe , if you want to talk the day away they are there If you want a zen moment they support you . Love them !
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Nail Spa ( Jen Nail Spa ) Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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