Quick Facts About Split Endz Hair Salon
Split Endz Hair Salon has received mostly positive reviews, with customers highlighting the friendly staff, reasonable pricing, and skilled stylists. These strengths contribute to its reputation as a welcoming and reliable salon. However, there are a few negative comments regarding haircut dissatisfaction and delays, indicating areas for improvement.
One of the key strengths of Split Endz Hair Salon is its friendly and welcoming staff. Multiple customers have highlighted the kindness and warmth of the stylists, creating a comfortable and homey atmosphere. This is important as it helps to put customers at ease and promotes a positive overall experience.
Pricing is another strength of Split Endz Hair Salon. According to one reviewer, the prices are reasonable and deserving of a 5-star review. This is significant as it shows that customers feel they are getting value for their money and are satisfied with the services provided.
Additionally, the salon is praised for its efficient and skilled stylists. Customers have commended Jessica for consistently delivering fantastic results and listening to their preferences. This demonstrates that the staff at Split Endz Hair Salon are skilled and capable of meeting customer expectations.
The salon is also appreciated for its cleanliness and adherence to safety protocols, as mentioned by a customer who noted that all stylists wore masks. This attention to cleanliness and safety is crucial, especially in the current climate, and helps customers feel secure and protected during their visit.
Furthermore, Split Endz Hair Salon operates a punch card system for women's haircuts, offering a free haircut after five punches. This loyalty program is seen as a benefit by customers and encourages repeat visits, reinforcing customer satisfaction and fostering loyalty.
However, there are a few weaknesses mentioned in the comments that should be addressed by Split Endz Hair Salon. One customer expressed dissatisfaction with their haircut, stating that they had to repeatedly request more length to be cut off. This indicates a lack of attention to customer preferences and a failure to accurately execute the desired haircut. Consistency in delivering the desired results is crucial for a hair salon, so this issue should be addressed promptly.
There is also a mention of appointment delays in one of the comments. Despite having made an appointment, the customer reported that the stylist was running behind schedule. Additionally, they witnessed another customer complaining about their haircut. These incidents reflect a lack of punctuality and suggest that time management could be improved at the salon. Customers value punctuality and professionalism, so it is important for Split Endz Hair Salon to address these concerns and ensure that appointments are honored promptly.
In conclusion, Split Endz Hair Salon has several strengths, such as friendly staff, reasonable pricing, skilled stylists, a loyalty program, and an emphasis on safety and cleanliness. These factors contribute to positive customer experiences and help create a welcoming environment. However, there are a few weaknesses, including inconsistent haircut execution and appointment delays, which should be addressed for the continued success and improvement of the salon.
Best TL Reviews
I've come here several times with my girlfriend, and we both always get fantastic results. The staff is always super friendly, and the pricing is very reasonable, very deserving of a 5 star review.
I love the homey feel, comfortable and relaxed. Jessica gets it right every time. They are efficient, kind, friendly, and, most important, they listen.
I went in today for the first time. Jessica washed, cut and styled my hair. She did a fabulous job and did exactly as I wanted. She was very pleasant, constantly smiled and worked fast. Her work was wonderful. The prices are great! I am so glad to have found a good salon. I will be back ????
Like the place but very dissatisfied with my last cut had to keep telling my hairdresser to take more off as I had already told her shoulder length and she barely cut anything off at the beginning not pleasant at all
This is a very quaint beauty shop. The stylists are all extremely kind and welcoming.
Mom and I got our hair cut by Connie! She works here Thursday thru Saturday! Plus they do a punch card. $10 haircuts for Women. 5 punches next one is free. Yes FREE!! Cute shop. All stylist's were in masks. Appts or walk in's. Very friendly. Also Cathy, Melinda, Jessie and Natasha and a few others. Great place. A hidden gem, next to BIG AL'S Barber Shop!
Had made an appointment the stylist was running really behind and while I was waiting another customer came back and complained about her hair cut so I left
Always wonderful service, appointments are always on time. Cassidy is amazing!
Split Endz Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
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