Quick Facts About Studio Nails
Studio Nails is a nail salon that has received both positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the salon, we will examine the comments provided.
Starting with the positives, many customers are highly satisfied with the quality of the nail services provided by Studio Nails. One client mentions that they have been going to the salon for years and that no other place quite matches their level of service. Their nails always look amazing and exactly how they want them. This indicates that the salon has skilled nail technicians who can consistently deliver excellent results. This is a strength of Studio Nails as it shows that they have an expertise in various nail techniques, including chrome, crystals, ombré, acrylic, gel, and glow-in-the-dark nails. The salon's ability to offer a wide range of options is another strength as it attracts customers who are looking for specific nail designs or styles.
Another positive aspect mentioned by a customer is the friendly and accommodating nature of the salon's owners. They describe the owners as fabulous and appreciate their cleanliness and beautiful work. This indicates that the salon has a welcoming and pleasant atmosphere, which adds to the overall experience for customers. This is a strength as it creates a positive impression and makes customers feel comfortable and valued.
Moving on to the weaknesses, one customer complains about being charged an additional $45 after their nails were done. They were told to come back to fix the issue, but ended up being charged for it. This suggests a lack of transparency or communication with the customer regarding the additional charges. This can be seen as a weakness as it can lead to customer dissatisfaction and a negative perception of the salon.
Another complaint is regarding the poor quality of nail tips used by the salon. The customer mentions that they have never seen such cheap nail tips before. While this criticism is specific to the nail tips, it raises questions about the overall quality of materials and products used by the salon. This can be seen as a weakness as it may affect the durability and longevity of the nail services provided.
One customer mentions seeing workers sitting around while customers are made to wait. This suggests a lack of attention to customer service and efficiency. This can be seen as a weakness as it can lead to frustration and a poor customer experience. Additionally, the mention of workers vaping cannabis in front of customers raises concerns about professionalism and adherence to appropriate workplace behavior. This is another weakness as it reflects negatively on the salon's reputation and may deter potential customers.
Lastly, one customer had a negative experience where they paid for gel nail removal but the salon only buffed it down and did not fully remove it. When the customer asked for a refund, they were met with laughter and dismissal. This indicates a lack of customer service and professionalism. This weakness can lead to customer dissatisfaction and a negative reputation for the salon.
In summary, Studio Nails has strengths such as delivering high-quality nail services, offering a wide range of options, and having a welcoming atmosphere. However, the weaknesses identified include issues with transparency in pricing, poor quality materials, lack of efficiency and professionalism, and inadequate customer service. These weaknesses should be addressed in order for the salon to improve its overall customer experience and reputation.
Best TL Reviews
Studio Nails has been my go to nail spot for years! I have tried several different places around the area, but no one quite does it like studio nails. Not only do my nails always look amazing and exactly how I want them, but they also have EVERYTHING. Chrome, crystals, ombré, acrylic, gel, glow in the dark... seriously, you name it and they got it. My go to guy is Danny, he always hooks me up!! Definitely highly recommend this nail salon. Check out some of the beautiful nails Studio Nails was able to do for me over the years!
We love this salon the owners are fabulous nice and clean beautiful work 5 star rating thanks Danny and Diane
Rude had my nails done polished peeled off and got charged another 45 dollars when I went back there after calling and them telling me to come back to fix it
I've never seen such cheap nail tips IN MY LIFE..Maybe they're that way for the gel nails?
Pricing was ok-ish. But seeing workers sitting around while you're made to wait is a TURN-OFF that and the vaping cannabis in front of me.
Shame...now I know why it was the only salon that wasn't packed.
Do not go here. Paid for removal of gel nails and they just buffed it down and didn't take it off. I asked for my money back and the person pretty much just laughed at me.
Danny is great. I can give him a color and tell him do your thing. And I'm always happy.
I went to Brick Nails in Brick, NJ over the weekend and got my nails completely butchered so I came here to get them fixed. They did SUCH a phenomenal job. The manager was very pleasant and the gentleman that did my nails did an amazing job. He took his time with it paying attention to the smallest detail. My boyfriend got his manicure and pedicure done and the woman working on him also did an amazing job. The place is clean, the people friendly and professional, and the prices very fair. I found a new place to make my regular nail place.
Absolutely LOVE going to Studio Nails & Spa! I have had nothing but amazing experiences over the last two years coming here. Once, my old salon canceled my appointment without calling me, so I walked in to Studio Nails and was accommodated very quickly. The salon is clean and the staff are friendly, and all very talented at what they do. We love coming here so much that I held part of my sister's bachelorette party here! If you are looking for a new salon, Studio Nails & Spa is definitely the place to go!
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Studio Nails Info
Amenities
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | 10:00 AM - 04:00 PM |
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