Quick Facts About Melissa Nails
Melissa Nails Place has both strengths and weaknesses based on the comments provided. It is important to note that these comments represent the experiences of different individuals and may not be indicative of the overall quality of the salon.
Strengths:
1. Friendly Nailtech: One commenter mentioned that the Nailtech was friendly, which creates a welcoming and comfortable atmosphere for customers.
2. Skills of Tan: Tan, a nail technician at Melissa Nails Place, is highly praised for his skills and artistry. Customers appreciate his creativity and the quality of his work. This indicates that the salon has talented technicians who can provide excellent nail services.
3. Attention to customer satisfaction: Melissa, the owner, is commended for her concern about customer satisfaction. When a customer had a negative experience, Melissa took immediate action to rectify the situation without charging any additional fees. This shows that customer satisfaction is important to the salon.
4. Convenient appointment scheduling: Several commenters mentioned being able to schedule appointments and having a smooth and efficient experience at the salon. This shows that the salon is organized and values customer time.
5. Talented eyebrow technician: Moon, an eyebrow technician at Melissa Nails Place, is praised for her skills in shaping and grooming eyebrows. Having skilled technicians for multiple services can attract a wider range of customers.
6. Remodeled salon: The comment indicates that the salon recently underwent a remodeling, which suggests that the owners are making efforts to improve the overall appearance and ambiance of the salon. A modern and updated salon can enhance the customer experience.
Weaknesses:
1. Inconsistency in service quality: One commenter mentioned that their nails did not turn out as expected and had to be taken off immediately. This suggests a lack of consistency in the quality of the nail services provided. Inconsistent service can result in dissatisfaction among customers.
2. High prices: One commenter mentioned that the salon was expensive, particularly for a basic pedicure. High prices can deter potential customers, especially if they can find similar services at more reasonable prices elsewhere.
3. Lack of appointments: Another commenter mentioned that the salon no longer allows appointments and customers have to wait or accept services from whoever is available. This can lead to longer wait times and inconsistency in service quality if customers are not able to choose a specific technician.
4. Poor experience with other technicians: Some commenters mentioned negative experiences with other technicians at the salon. This indicates that not all technicians may provide the same level of quality and attention to detail, which can be a drawback for customers who do not have a preferred technician.
In conclusion, Melissa Nails Place has strengths in terms of friendly staff, skilled technicians like Tan and Moon, and the owner's commitment to customer satisfaction. The salon also offers convenient scheduling for appointments. However, it has weaknesses in terms of inconsistent service quality, high prices, the lack of appointments, and negative experiences with certain technicians. These weaknesses may need to be addressed to ensure a more consistent and satisfactory experience for all customers.
Best TL Reviews
I was anticipating getting my nails done here bcuz I went to another salon and was disappointed. Waited a while and was signaled to sit in a vacant chair. The Nailtech was friendly BUT… the end result was horrendous! Mind u, I’m Jamaican so I know when my nails are on point. The polish was not smooth, they are broader than my actual nails, they’re all out of shape and it was EXPENSIVE! Not to mention the polish started stripping the same day!
I’ve seen several persons who got their nails done here and they’re nice so I don’t know what’s up with mine
$72 for a basic pedicure. No tips. Acrylic powder on nails. Go to Diva nails in Latham for great work and reasonable prices. Straight up absurd. I paid the same on Long Island with tips.
Tan is a nail GOD!!! Young and sexy , fun to chat with while doing nails.. His skills are amazing.. Took me a long time to find someone that was good and i trusted. he is the only one i will allow free range to do anything he wants to.. Now he does all my friends nails too..
Just a few i managed to remember to take pics of..
I tried a few ppl before, Patricia i didn't have the best experience with,was on phone (took 4 hrs on my nails and feet ) and my nail edges had acrylic all over the skin.. I went back next day and Melissa took care of it asap. She seemed very concerned i was back and fixed all at no charge.. I did tip tan for fixing them perfectly and used him ever since..
The lady that sat next to patricia in chair 2 left edges same way too.. (Think her chair spot moved after remodeling the store)
Melissa is an amazing owner that cares about her clients happiness.. The remodel of salon came out really nice too..
Ask for “Vi” beyond talented, will post pix upon next gel fill. First visit was a gift for being part of a wedding party.
This is the most horrendous nail experience I’ve had. I just got home and I am taking them off. They look nothing like what I asked for. I absolutely do not recommend this place.
I've been going to Melissa's for around 5 years, and generally had a great experience...but this week I was handed over to a random man in the shop. $50 for a French ombre, and two days later they're breaking off. You no longer can make appointments so you wait, or get whomever now. ????
Love going to Melissa nails. TC or Sally always get my nails looking amazing
Great experience there since I've been going back.. I schedule my appointments and i'm in and out.... Tan is the man, he does amazing work, have a creative mind, and keeps thr conversation going... Moon is awesome as well, I go to her everytime when I need my eyebrows done...
Place Pictures
Melissa Nails Info
Amenities
Accessibility
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | Closed |
How to go there
Location
Places