Magic Nails

+1 303-791-7874

3996 Red Cedar Dr #A-1, Highlands Ranch, CO 80126 United States of America

Open Today: -

Quick Facts About Magic Nails

Magic Nails Place is a nail salon located in Denver. Based on the comments provided, it is evident that the salon has both strengths and weaknesses. In order to provide a comprehensive analysis, we will discuss these points in detail.

Strengths:

1. Friendly and caring staff: Multiple comments emphasize the friendliness and kindness of the staff at Magic Nails Place. Customers appreciate feeling welcome and valued during their visit. The positive customer service contributes to a relaxing and enjoyable experience.

2. Attention to nail health: One commenter mentions that the owner, Lisa, took the time to listen to their concerns about weak and brittle nails. This demonstrates that the salon aims to prioritize the health and well-being of their customers' nails. The suggestion of dip powder as a potential solution shows a commitment to finding suitable options for each client.

3. Skillful application of nail products: Several individuals express satisfaction with how their nails turned out after visiting the salon. They mention that the dip nails and gel nails applied by Lisa and the other employees looked amazing and lasted a long time. This demonstrates a level of skill and expertise in nail application techniques.

4. Positive reputation: One customer mentions being a loyal client of Magic Nails Place for over 16 years, which indicates a level of consistent customer satisfaction. Additionally, numerous comments mention the salon's overall positive reputation, with some claiming it as their go-to salon in Denver.

Weaknesses:

1. Inconsistent quality and design execution: One commenter expressed dissatisfaction with the nail design they received. They described issues such as uneven polish application, bumpy base polish, and rough edges. These inconsistencies in quality and design execution suggest that the salon may not always meet customer expectations in terms of nail art.

2. Overpricing concerns: The comment regarding a $25 shellac polish change without a manicure raises concerns about the pricing strategy of Magic Nails Place. The customer felt that the service was overpriced. It's important for a nail salon to provide transparent and reasonable pricing to maintain customer satisfaction and trust.

3. Subpar treatment of younger customers: Another commenter alleges poor treatment of their teenage daughter. The salon supposedly prioritized adult customers over the teen, added an unauthorized tip, attempted to upsell services, and delayed or rushed the service. These claims indicate that the salon may not treat younger clients with the same level of care and professionalism as their adult counterparts.

4. Communication and customer service issues: The same commenter mentioned encountering communication issues regarding pricing and treatment plans. Furthermore, they felt that they were lied to and that the salon did not prioritize their daughter's needs. These incidents indicate that the salon may have customer service and communication shortcomings.

In conclusion, Magic Nails Place showcases various strengths such as a friendly staff, attention to nail health, skillful application of nail products, and a positive reputation. However, weaknesses such as inconsistent quality, concerns about overpricing, subpar treatment of younger customers, and communication issues should be addressed to further improve the salon's overall experience. By addressing these shortcomings, Magic Nails Place has the potential to become an even more reputable and customer-centric establishment.

Best TL Reviews

This is my go-to place whenever I visit Denver. The ladies here are super nice and cute, and they genuinely care about making sure you have a good and relaxing experience! One of my biggest concerns is maintaining healthy nails, and after a couple bad experiences with over-filing, my nails were getting brittle, weak, and prone to breakage. Lisa, the owner of the store, listened to my concerns and my desire for longer nails and suggested tips with dip powder. Now, I have tried dip powder before on my regular nails and suffered from chunky-looking nails, but after seeing what Lisa was suggesting modeled on her daughter's nails, I was convinced to give it a try.

Boy, am I glad I did! A picture is worth a thousand words, and I have narrowed it down to three! The process was surprisingly fast, and Lisa was very attentive to me, checking in often to make sure she wasn't hurting me since I told her from the start that my nails have been weak lately. The color she suggested turned out so beautifully that I can hardly keep my eyes off my own hands!

I've included a picture of the dip powder Lisa used on me so that anyone can recreate the look if you want! Beautiful and healthy nails for life!

Eager to help make my nail design right but after over an hour of trying a simple design (just lines) we all gave up. Went with a foil which is ok. The base polish is bumpy in places and the edges are terrible, the tips aren’t smooth. Photos taken just after I left. And feels very overpriced. $25 for a shellac polish change no manicure.

This is my favorite nail salon. They never miss a beat & they always provide the best service possible, even when they’re busy. Everyone that works there is so kind & welcoming! Aside from my own personal experience, I’ve never seen them leave with a dissatisfied customer. I highly recommend checking out Magic Nails - you won’t be disappointed!

I love this nail salon. Lisa does my dip nails and she is amazing! Such a friendly and warm person. I love going here! They have also given my daughter a pedicure and manicure and treat her so well!

I started going to Lisa several months ago when my nails were terribly short and in bad shape. Lisa applied gel and now they look marvelous and the best part is that I only go in every 5 weeks. My nails are so very strong and when they start to grow out, I apply regular polish myself and can then make it last a protracted time. I prefer to have an appointment and Lisa is always on time and professional. She addresses any special areas of concern that I have. I highly recommend her and suggest Lisa for all your nail care.

Had a wonderful experience and have continued getting my nails done for the last two years:-)

I've been a customer since the new management took over in 2003. They have never had more then one or two men working for them at any time. I think the review that is before me has the wrong Magic nail salon. I would not keep going to this salon for 16 years if I was not 120% satisfied with the service I have gotten there. When looking up their reviews I found at least 5 Magic Nails in the Denver Metro area. I feel that the review before me is not for the Magic Nails at 3996 Red Cedar Dr. #A-1 Highlands Ranch, CO 80126. They are very sweet at this salon.

Here’s the deal. Yes, they do a decent job for adults. But my teen daughter goes here on occasion. When she goes without me, they have done a less than acceptable job, shuffled adult customers in front of her in line, and worse...added $10 extra as tip without permission. I am not the only parent in the area who’s teen has encountered these issues with this salon. Honestly, I won’t even go here for myself because of how they treat my daughter and I have asked her to stop. But sometimes, proximity is convenient and she folds. I just wanted people to know how they treat younger customers when parents aren’t around. Update: I also found out after talking to my daughter about her last visit that they tried to pretend they ‘lost’ the nail color she chose for her toes in order to convince her to go with shellac for her pedicure..more expensive. When my daughter said no, they magically found the color she picked. They also chose to have her. Sit in foil to remove her dip/nails for 40+ minutes to help 5 adult women who came in after her. Again, the final product was decent, but they treat teens without parents like dirt. They also charged 10 bucks more than the initial quoted price at the end and told me it was due to having to start her nails from scratch due to the lighter dip color she chose. I’m a seasoned nail veteran. I know how it works and they lied to my face for the overcharge and the reason she was left to the side to help others while I was grocery shopping next door. We will never ever go back here. Ever.