Empire Beauty

+1 314-868-1111

10000 W Florissant Ave, St. Louis, MO 63136 United States of America

Open Today: -

Quick Facts About Empire Beauty

Empire Beauty Place has both strengths and weaknesses, as indicated by the comments provided. In analyzing the comments, it is clear that Empire Beauty Place has several notable strengths such as a kind and professional staff, a wide selection of beauty essentials, and reasonable prices. However, there are also weaknesses mentioned, including the poor quality of hair products and a limited selection of accessories.

One strength highlighted in the comments is the kind and professional staff at Empire Beauty Place. Multiple comments mention the workers' kindness and professionalism, indicating that the staff members are well trained in providing excellent customer service. This is an important strength as it creates a positive and welcoming environment for customers.

Another strength is the wide selection of beauty essentials that Empire Beauty Place offers. One comment highlights that they have two huge locations with products that no other supplies carry. This indicates that Empire Beauty Place has a diverse range of beauty products available, providing customers with many options to choose from. This is a significant strength as it allows customers to find all of their beauty needs in one place.

Additionally, the reasonable prices mentioned in a comment indicate that Empire Beauty Place offers competitive pricing, making their products affordable for customers. This is beneficial as it attracts customers who are looking for good value for their money.

However, there are weaknesses mentioned in the comments regarding Empire Beauty Place. One of the main weaknesses is the poor quality of hair products. One comment specifically mentions being sold bad hair that did not hold up well when heat was applied. This indicates that Empire Beauty Place may not prioritize the quality of the products they sell, which can be disappointing for customers who expect high-quality and durable products.

Another weakness mentioned is the limited selection of accessories. One comment states that Empire Beauty Place does not have a good selection of accessories. This can be a disadvantage for customers who are looking for a variety of accessories to complement their beauty routine.

Another weakness that can be inferred from the comments is that the prices at Empire Beauty Place are generally higher compared to other beauty supply stores that sell similar products. This indicates that Empire Beauty Place may not offer the most competitive prices in the market, which can deter potential customers who are price-sensitive.

Despite these weaknesses, there are positive comments praising the excellent customer service at Empire Beauty Place. One comment specifically mentions the helpfulness and courtesy of the workers, comparing them to the high standards of customer service exemplified by Chick-fil-A. This indicates that despite some weaknesses in other areas, the customer service provided by the staff is outstanding, creating a positive experience for customers.

In conclusion, Empire Beauty Place has several strengths, including a kind and professional staff, a wide selection of beauty essentials, and reasonable prices. However, there are also weaknesses, such as the poor quality of hair products, limited selection of accessories, and potentially higher prices compared to competitors. It is important for Empire Beauty Place to address these weaknesses in order to improve customer satisfaction and retain their customer base.

Best TL Reviews

All workers are so kind and nice! They are really professional ♡

Was sold some bad hair… it looked good before I purchased it… when I got it installed and start to apply heat that’s when I noticed the hair was very very poor… it doesn’t take heat and the split ends are all on the shaft of the hair.. worst purchase of weave ever. No brand name bundles or store brand is a bad sign.

???? I absolutely love Empire Beauty, the staff is always pleasant and they really try to work with you. They have two huge locations full of Beauty essentials that no other supplies carry. The quality of the hair they provide is second to none.

I am never disappointed when I get my bag home to examine my goodies. Great Job

Empire Beauty and Welcome.

The staff is always friendly and knowledgeable. The Inventory is varied and always fully stocked. The prices are generally higher for most of the same products that you would find at other Beauty Supply stores.

Great for Beauty Supplies....... Not a good selection of Accessories

There are a number of products to choose from as the store houses what used to be a Walgreens. The staff is friendly and helpful. I purchase some edge control but, selected the wrong type of edge control... After testing it I realized I had the wrong thing and took it back to the store with the receipt and asked if I could exchange it for the one I actually needed. The sales clerk allowed me to do so and was very pleasant. I will definitely go back!

This place has everything you need at very reasonable prices. Both employees were very friendly and helpful. The cashier was kind enough to give me gloves and caps because I totally forgot about them. I will definitely be coming back for my haircare needs.

The customer service alone will make you want to come back! Those men are courteous, helpful and handsome. They made me feel good about spending that $300 on some hair. They must've been trained by the Chick-fil-A corporation!