Happy Nails

+1 970-385-7525

351 S Camino Del Rio F, Durango, CO 81301 United States of America

Open Today: -

Quick Facts About Happy Nails

Happy Nails place has received a mix of positive and negative comments, indicating that the salon has both strengths and weaknesses. In this analysis, we will examine the comments to assess the strengths and weaknesses of the salon.

Starting with the strengths, the first comment highlights the salon's ability to consistently deliver satisfying results. The customer mentions that they always get exactly what they want, indicating that the salon has skilled nail technicians who can fulfill customer preferences. Additionally, the comment praises the cleanliness of the salon, indicating that hygiene standards are maintained.

Another positive comment praises the efficiency and skill of Lynn, who did a great job with a full set of nails. This suggests that the salon has competent and experienced staff who can provide high-quality services. The efficiency mentioned indicates that Happy Nails can accommodate time-conscious customers.

The third positive comment highlights the salon's family-run business aspect. The customer appreciated the personal attention given by Lilli, who took her time and did an excellent job with a pedicure. The friendly atmosphere, where customers are familiar with each other, also contributes to the salon's strengths. This indicates that the salon has a welcoming and friendly environment, which attracts repeat customers.

Moving on to the weaknesses, the first negative comment criticizes the nails done by a technician who allegedly became aggressive when asked to fix a poorly done nail. This indicates poor customer service and a lack of professionalism. The customer also raises concerns about the technician's lack of sanitation practices. These issues suggest that there may be a lack of consistency in the overall quality of service and professionalism within the salon.

The second negative comment further highlights unsanitary practices and expresses dissatisfaction with the technician's roughness. The customer even experienced itchy and irritated nail beds, suggesting a lack of cleanliness and potentially harmful practices. These issues raise concerns about the salon's adherence to basic hygiene standards and may discourage potential customers from visiting.

Another negative comment criticizes the poor quality of the services provided. The customer and their friend both left unsatisfied, with poor shaping, rushed and sloppy work, and a lack of attention to detail. The comment also mentions high prices for the subpar quality, indicating a lack of value for money. Furthermore, the comment highlights cleanliness issues, suggesting that the salon may not prioritize cleanliness in its operations.

In the last positive comment, a specific nail technician named Mi receives high praise for the quality and precision of his work. This positive comment suggests that there may be inconsistency in the quality of service based on the specific technician chosen, indicating a lack of uniformity in the salon's standards.

In conclusion, despite receiving some positive comments about delivering satisfying results, efficiency, and friendliness, Happy Nails place has several weaknesses that could impact its reputation. Concerns about customer service, sanitation, and consistency in quality stand out as areas that need improvement. Addressing these weaknesses could help the salon regain customer trust and enhance its overall image.

Best TL Reviews

I always go to this place and they never fail to give me exactly what I want! very clean job and very fine work! definitely recommend

TERRIBLE job and service. Never go here, no refunds and wasted my money on horrendous nails. I

asked for a fairly easy manicure with a design, a heart on one finger and simple lighting strike on another finger. They are aggressive and not sanitary. He got very angry when I asked him to fix a nail because it looked horrible. I do not even want to go in public with these, i’ve never seen a job done so bad.

Lynn did a great job with my full set. She was fast but efficient and I love my nails

What a super nice family business! Lilli (the mother) really took her time and did an awesome job on my pedicure. She was polite and attentive and the price was great! The other customers in the shop were obviously repeat customers, as they were all very friendly and knew each others names. Love that! Great place. They are trying (in their spare time) to do a bit of remodeling, but they stay so busy so it's been a challenge to finish. Highly recommend this sweet little family run business.

Unhappy nails. Unsanitary and he was aggressive and rough... My nail beds were itchy and irritated that night, and I only kept my nails from becoming infected by using alcohol and antibacterial ointment. Skip the trip, and especially this tech!

Working 15 day shifts as a wilderness therapy field guide can really tear up my hands and feet. Happy Nails is where I go after every shift for a mani pedi and they always do a wonderful job. The staff are professional and kind, the environment is lovely, and the service is outstanding!

Save your money and skip this place. My friend and I went in for full sets, and we both left unsatisfied. Although the woman who did her nails was very polite and friendly, the shape was horrible. The older man who did my nails was in a rush and did a very sloppy job. He was not friendly and he did not care that he was getting acrylic all over my fingers nor that he cut me twice.. Prices were too high for such a poor quality set. The business was all around just, dirty.

If you're looking for a quality pedicure, make an appointment with Mi. He will not disappoint. The care and preciseness that he puts into his craft is exceptional. I have been going to Mi for years and highly recommend him!