Kim's Nails Spa

+1 952-496-9330

1357 Heather St, Shakopee, MN 55379 United States of America

Open Today: -

Quick Facts About Kim's Nails Spa

Kim's Nails Spa has received a mix of positive and negative feedback from customers. In order to assess its strengths and weaknesses, we will analyze the comments provided.

One of the strengths evident from the comments is the consistent quality of their nail services. Customers have praised the salon for their attention to detail and ability to match color and design preferences accurately. This demonstrates the expertise and skill of the nail technicians at Kim's Nails Spa.

Another strength highlighted in the comments is the availability of appointments. Customers have mentioned that they have never had to wait for their appointments and that calling ahead was never a problem. This reflects good organization and efficient scheduling on the part of the salon.

Furthermore, the longevity of the nails is another strength of Kim's Nails Spa. Customers have mentioned that their nails lasted for weeks despite engaging in activities that would typically cause damage. This suggests that the salon provides quality products and applies them professionally.

Additionally, the cleanliness of the salon is appreciated by customers. The use of disposable pedicure tools for each customer shows a commitment to maintaining hygienic practices, which is a significant strength for a nail salon.

Customers have also reported that the staff at Kim's Nails Spa are friendly and provide exceptional service. This positive feedback indicates that customer satisfaction is a priority for the salon.

Unfortunately, there are also weaknesses indicated in the comments that should be addressed. One customer expressed dissatisfaction with the results of their nail appointment, mentioning crooked nails, misshapen application, and excess acrylic. This highlights a lack of attention to detail and quality control on the part of the technician. This is a significant weakness as it affects the overall satisfaction of the customer.

Another weakness identified is the perception of poor customer service. One customer reported feeling rushed and neglected during their appointment. This suggests that the salon may prioritize speed over quality, which is detrimental to the customer experience.

Furthermore, there is a comment alleging racial discrimination where a customer believes they were turned away from their appointment due to their race. Although this is a single comment and cannot be verified, it raises concerns about potential biases within the salon, which is a significant weakness that needs to be addressed.

In conclusion, Kim's Nails Spa exhibits strengths in consistent quality, availability of appointments, longevity of nails, cleanliness, and friendly staff. However, weaknesses relating to attention to detail, customer service, and potential biases have been identified. It is important for the salon to address these weaknesses in order to improve the overall customer experience and maintain a positive reputation.

Best TL Reviews

I've been going here for a little over 6 months. I've taken a picture in every time to match color/design and they have done an amazing job every single time. Recently I had to get my nails done at an out of town salon. I was so happy to get back to Kim's Nails to have them fix the awful job the out of town salon did. I asked the out of town for a Navy Matte. They had no dark blue color what so ever, to top of the less than mediocre fill they did. Kim's nails without hesitation had my color request available. I've always called ahead for an appointment and it's never been a problem nor have I had to wait when I arrive for my appointment. Thank you for always doing such a great job on my nails!

I just got my nails done from here and they are gorgeous she definitely took her time and made sure everything looked good! I definitely recommend going here!

My first & last appointment. Thought I could trust the 4.6 rating, but my nails look awful. They are SO crooked on the finger bed, misshapen, and were applied so half-hazardly that there is so much extra acrylic on some of the sides of my fingers. I walked out with two cut cuticles and somehow, nail polish on my knuckle- not sure how that even happens? I went in on a Saturday expecting it to be busy, but I was the only one in the shop for a little while (should have been my first warning sign). However- I figured being the only person in the shop- I would have been given great service and quality work, but it honestly felt like she was just rushing through me. One week later and the nails are lifting off the nail bed and basically ready to peel off. I'm new to the area and was really hoping to love this place so that I could establish a good relationship with the nail artists, but I'm definitely not going back. Crooked nails- right hand middle and pinky fingers.

Three weeks later and my nails are still on, even with doing hard labor in a metal scrapyard; constantly lifting heavy things and taking things apart. I see terrible reviews but my sister and i have been going here for a long time and are always happy. We've tried many other nail salons in many towns and this one is our favorite!

I highly recommend Kim’s Nail Salon! They were very friendly and willing to do what was needed to ensure I was satisfied with my nails and I absolutely love how my fill with gel nails turned out and how my gel pedicure turned out. Soooo worth ditching my old salon who was always in a rush and coming to this one where they take their time to ensure they do quality work. They are also very clean and use disposable pedicure tools for each customer! Very happy with my experience and will be back.

Loved my first manicure at Kim’s! Daniel was detail oriented and thoroughly explained my first powder experience. Can’t wait to return!

There are no words to express the awesomeness of this place. Professional, Friendly, Fun, Relaxing, Exceptional Service. They go far and beyond any salon I have ever entered. It is well worth the drive from where ever you might live. You can even schedule your own appointment on line. So convenient and easy. Try it, you will never go back to any other salon. Best manicure I’ve had in a very long time. Very, very clean with a great professional and courteous staff. Love Kim Nails!

Went in tonight for an appointment I made for my mom and I. I showed up 2 minutes early. A woman working there comes up to me and asks me to come back tomorrow. I asked why when I had an appointment. She looked at a blond woman sitting down. The blonde stated "I can leave I don't have an appointment." Still the lady didn't budge. So told her we are going elsewhere. I have never been turned away or disrespected at a nail salon. Usually people are professional about their appointments. I honestly think it s because we are black. If you are black or brown. Stay away. Your appointments won't matter.