Quick Facts About Brocco's Old Barn
Strengths:
1. Knowledgeable and friendly staff: Multiple comments mention the staff at Brocco's Old Barn place being knowledgeable and friendly. This is a significant strength as it creates a positive and welcoming atmosphere for customers. Customers feel comfortable asking questions and seeking advice, increasing the likelihood of repeat business.
2. Support for local products: Brocco's Old Barn place is praised for supporting local businesses by offering locally made pet foods and supplies. This commitment to the local community is a strength as it appeals to customers who prioritize supporting local businesses over larger chains.
3. Excellent selection: Customers mention the excellent selection of pet foods, locally made products, and treats available at Brocco's Old Barn place. This wide variety of products is a significant strength as it caters to customers' various preferences and needs.
4. Willingness to order products: Several comments mention that the staff at Brocco's Old Barn place are willing to order products for their customers, even if they do not normally stock them. This flexibility and willingness to cater to individual customer needs is a strength as it shows a commitment to customer satisfaction.
5. Farm fresh eggs: One comment highlights the delicious farm fresh eggs available at Brocco's Old Barn place. This is a strength as it indicates that the store offers a diverse range of products beyond pet supplies, attracting a wider customer base.
Weaknesses:
1. Chilly interior: One comment mentions that the interior of Brocco's Old Barn place can be chilly, as the store is located in a barn. While this may not be a major issue, it could deter some customers who prefer a warmer shopping environment.
2. Higher prices: One comment notes that the prices at Brocco's Old Barn place are higher compared to regular Safeway brands. While the quality is praised, this higher price point could be a weakness for customers on a tight budget who may opt for more affordable options.
3. Limited availability for non-pet products: While the comments primarily focus on pet food and supplies, there is no mention of the availability of other non-pet related products. If Brocco's Old Barn place does not offer a wide range of non-pet items, it could be a weakness as it may limit its appeal to a broader customer base.
In conclusion, Brocco's Old Barn place has several strengths, including knowledgeable and friendly staff, support for local products, an excellent selection, willingness to order products, and the availability of farm fresh eggs. However, weaknesses such as a potentially chilly interior, higher prices, and limited availability of non-pet products should be considered for improvement. Despite these weaknesses, the positive comments and overall customer satisfaction indicate that Brocco's Old Barn place is a well-regarded and popular pet supply store in the local community.
Best TL Reviews
Love love love this place. We got our chicks from here and now come for all our pet food and supplies. Knowledgeable and friendly staff…the best!! Support local!!
Big selection and very friendly staff! A bit chilly inside, it is a barn afterall, so dress warm....the staff are bundled up for winter too...I will be back ..this was my first time!
Jan was so kind and helpful in assisting me with figuring out my cat food conundrum.
They are so friendly and ready to order products for their customers. Even if they don't normally stock the item.
I love this place so much. They have an excellent selection of good quality pet foods, locally made stuff, and all the treats in the world for my pets. They have always been so helpful and considerate, offering advice, and even helped me with a sick chicken! Sadly I’ve moved away, and having been a feed store customer for over 30 years, there is no place like Brocco’s. I miss you guys!
Brocco's is the best! They're staff is friendly, helpful and knowledgeable. They have everything you need including great advice and suggestions for any and all animal needs. If you're a true Sonoman, this is the only place for your pet supplies.
Wish I’d have know about this place 4 years ago when we moved here. Jan was amazingly helpful and had great suggestions. It costs more than the regular Safeway brands but the quality is well worth the nominal price difference.
Pam & Jan and the gang at Brocco's are THE BEST!! The farm fresh eggs are so yummy and amazing! We love supporting our local businesses here in the valley. They are always in stock with all of my animal's food and supplies too!
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Sunday | Closed |
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