Hair & Beauty Supply

+1 228-938-0006

5630 Telephone Rd, Pascagoula, MS 39567 United States of America

Open Today: -

Quick Facts About Hair & Beauty Supply

Hair & Beauty Supply is a popular place for individuals to find a wide range of hair and beauty products. The comments provided offer insights into the strengths and weaknesses of this establishment.

One of the notable strengths mentioned in the comments is the range of products available. Customers express that they found everything they needed to change their hair style at this store. This indicates that Hair & Beauty Supply offers a diverse selection to cater to different needs and preferences. Additionally, the store is recommended for all genders, suggesting inclusivity in their product offerings.

Another strength mentioned is the friendly and helpful staff. Multiple comments highlight the employees' willingness to assist customers in finding the products they need. This aspect contributes to a positive shopping experience and ensures that customers feel supported and attended to during their visit to the store.

Additionally, some customers appreciate the affordability of the products at Hair & Beauty Supply. One comment mentions that they have the best deals compared to other stores. This suggests that the prices of the products are competitive, making them accessible to a wider range of customers.

On the other hand, there are some weaknesses mentioned in the comments that Hair & Beauty Supply should address to improve their overall performance. One complaint revolves around the unprofessional behavior of a cashier who was singing off-key. This behavior can negatively impact the shopping experience for customers and may deter them from returning to the store. Ensuring professionalism and appropriate behavior from staff members is crucial in maintaining a positive reputation.

Another weakness highlighted is the store's strict return policy. One customer mentions that she was not able to return a product, despite having the receipt and an unopened item. This experience left her dissatisfied and suggests that Hair & Beauty Supply should review and possibly revise their return policy to accommodate valid situations where customers should be allowed to return their purchases.

Another weakness mentioned is a customer feeling uncomfortable due to being followed and watched by an Asian employee. This comment suggests a potential issue with customer service and implies a lack of cultural sensitivity. For Hair & Beauty Supply to provide an inclusive and welcoming environment, it is important to address such concerns and ensure that all customers feel respected and valued.

Furthermore, there are comments about the inconsistency of store hours. One customer mentions that despite the stated opening time, they had to wait outside because the store was not yet open. This inconsistency can be frustrating for customers and may lead to a loss of trust or reliance on the store's operating hours. It is essential for Hair & Beauty Supply to maintain consistent and reliable opening hours to meet customer expectations.

Another weakness revolves around the dependency on a specific staff member. One customer mentions that they only shop at Hair & Beauty Supply because of a particular employee, indicating that their loyalty is tied to the presence of this individual. This suggests that Hair & Beauty Supply should strive to create a team that is knowledgeable and capable of maintaining customer satisfaction to mitigate the risk of losing customers when key employees leave.

Lastly, a comment suggests that Hair & Beauty Supply should work on offering cheaper prices. While the variety of products and friendly staff are appreciated, the affordability factor is highlighted as an area for improvement. Lowering prices or introducing competitive pricing strategies may attract more customers and encourage repeat business.

In conclusion, Hair & Beauty Supply demonstrates strengths in terms of product selection, friendly staff, and affordability. However, there are weaknesses related to unprofessional behavior, strict return policies, cultural sensitivity, inconsistent store hours, staff reliance, and pricing. By addressing these weaknesses and building upon their strengths, Hair & Beauty Supply can further enhance the overall customer experience and solidify their position in the market.

Best TL Reviews

Everyday beauty begins with ebin products

The staff was quite off-putting with the cashier was persistently singing off-key to the top of her lungs, being gleefully unprofessional. I was obviously looking for a product and was unable to find it, and they didn't not once offer me help.

Unfortunately, I returned home a realized that I already had hair heat protector. I still had my receipt in hand and the seal on solution was still intact and untampered. However, they still wouldn't take it back because it was a chemical, even though I didn't open it.

I found everything i needed to change my hair style in this place very good and polite people willing to help you find what you need i recommend Hair & Beauty Supply for all genders they have everything you need.

My favorite, well my only HAIR store i shop they have the best deals to me personally. Ive shop other stores, but they have never compared this ONE (from wigs, weave, hair products, and etc) literally have everything you need at affordable prices. Crochet bundle pack they have it at this store only. So i recommend going to check them out super friendly, and friendly staff.

Felt very UNCOMFORT and the Asian lady followed and watched me around the store... l felt very DISRESPECTFUL. What Asian know about African Americans hair? I'll never shop there again. I work very hard for my money....stop SUPPORTING those who hate to see you coming but nice upon check out $$$. I know my worth!

The obviously open when they want. It says they open at 9am. I’ve been sitting in the parking lot for 10 minutes and no lights are on. People are just sitting in the parking lot having to wait.

I only go because Selena is still there and she knows the store since Mr. Andy was there. If she ever leaves, I stop going

Great selection, friendly employees, but need to work on cheaper prices