Beauty Plus

+1 843-665-9904

330 N Cashua Dr, Florence, SC 29501 United States of America

Open Today: -

Quick Facts About Beauty Plus

Beauty Plus Place has a number of strengths and weaknesses based on the comments provided. In this analysis, we will examine these comments and highlight the key points.

One of the main strengths of Beauty Plus Place is its friendly and helpful employees. Multiple comments mention how the workers are kind, friendly, and always willing to assist customers. This creates a positive and welcoming atmosphere for customers, especially for those who are from out of town. The fact that the comment specifically mentions that race does not matter indicates inclusivity at the store. This strength is likely to attract customers and create a loyal customer base.

Another strength of Beauty Plus Place is its extensive product range. One comment notes that the store is large and has a huge variety of products. This is likely to satisfy customers who are looking for a wide selection and want to spend more time exploring different options. Having a diverse range of products increases the chances of customers finding what they need, which can lead to repeat business.

One comment also highlights the good quality hair available at the store. This is a strength as it indicates that customers trust the products sold at Beauty Plus Place. Good quality products can help build a positive reputation for the store and attract more customers who are seeking reliable and durable hair products.

However, the comments also reveal some weaknesses of Beauty Plus Place. One major weakness is the poor customer service experience. Multiple comments mention that employees are not proactive in assisting customers, with one comment explicitly stating that they prefer to take their money elsewhere. This indicates a lack of attentiveness and a failure to prioritize customer satisfaction. In the competitive beauty supply industry, exceptional customer service is crucial to maintaining a loyal customer base.

Another weakness highlighted in the comments is the employees' tendency to use their phones and display unhelpful attitudes. This creates a negative impression and disrupts the overall shopping experience. Customers expect employees to be attentive, knowledgeable, and focused on serving their needs. The comments indicate that this expectation is not being met at Beauty Plus Place.

Additionally, one comment mentions a specific incident where the store closed earlier than the posted hours. Inconsistency in operating hours can lead to customer frustration and a loss of trust in the store. It is important for businesses to adhere to their advertised opening and closing times to maintain a good reputation and provide reliable service.

In terms of strengths, it is worth noting that one comment specifically mentions a hair stylist named Milton who does an excellent job. Positive experiences with individual stylists can be a strength for the store, as satisfied customers are likely to recommend their services to others. This can lead to increased clientele for the hairstylist and, indirectly, for the store itself.

In conclusion, Beauty Plus Place has a number of strengths, including friendly employees, a wide product range, and good quality hair. However, the store is also plagued by weaknesses, particularly poor customer service, unhelpful attitudes, and inconsistency in operating hours. Addressing these weaknesses can help improve the overall experience for customers and potentially increase customer loyalty.

Best TL Reviews

Great place!! Employees were friendly n helpful. Esp since because we were from out of town it was a great experience. If u come to Florence, S.C. n need hair, xtensions, weaves, wigs or other products come here n they will hook u up!! Black/White/Purple, doesn't matter. The workers are kind n helpful. Go here! Check this place out, they r very nice!!☺????

Customer service is the worst. All the workers stand behind the counter, instead of coming to help the customer. Then when you ask for help the get attitudes. Really people this is your job, I would rather take my money to a business that appreciate their customers.

Fire everyone except one girl, which I don't know her name. All these girls do is sit on their phones and you better not ask for help because Lord they looking at you like you crazy. Baby they need Chik fil A training, and thats on Mary had a little lamb because any customer service should be #1, this store customer service is horrible!!!

First time visiting, but definitely won't be my last. Large store with huge variety. Next time I plan on spending more time!

This place have good quality hair, and I love shopping here, the staff is always friendly every time I come here????

I use to think this place was great, until I pulled up at 7:55pm and they had the doors locked. The store close at 8pm and I needed one Item. If your store closes at 755 that what u should have on the door.. I’ll take my beauty supply purchases cross town from now on :(

I loved it...everyone was so nice and kind

Milton does my hair! My hair is very fine & hard to manage. Milton does a bang up job cutting my hair. I can always make my hair look good when Milton cuts my hair!! Can't you tell I like Milton much!! Thanks for making my hair look wonderful!!