Quick Facts About Queen Nails Spa
Queen Nails Spa has received mostly positive comments from customers, highlighting the strengths of the establishment. The strengths of Queen Nails Spa can be summarized as follows:
1. Skillful and Experienced Technicians: Multiple customers have praised the technicians at Queen Nails Spa for their skill and expertise. They mention that their acrylics, gel manicures, and dip application were done exceptionally well. The attention to detail, lack of lifting, and smooth application of dip coats indicate that the technicians are experienced and knowledgeable in their craft.
2. Welcoming and Attentive Staff: Customers appreciate the friendly and attentive staff at Queen Nails Spa. The fact that the employees give personalized attention to each client, especially during busy times, is a positive aspect of the establishment. It is mentioned that the staff is attentive and accommodating, making customers feel valued and comfortable.
3. Good Availability and Walk-in Services: Queen Nails Spa is commended for their availability and flexibility in booking appointments. The fact that they were able to accommodate appointments on a busy Saturday and also allow walk-ins speaks to the convenience they offer to customers. This availability enhances customer satisfaction and enables them to conveniently access their services.
4. High level of Customer Care: Several customers have expressed satisfaction with the level of care they received at Queen Nails Spa. It is mentioned that the staff was gentle on their hands, considering the customer's joint disease, and there were no injuries or pain during the service. This level of care demonstrates that Queen Nails Spa prioritizes customer comfort and safety.
5. Attention to Nail Detail and Repairs: Customers appreciate the attention to detail provided by the technicians at Queen Nails Spa. The precise application of acrylics and dip, without any gaps or hard edges, showcases the high level of skill and attention to detail. Additionally, the fact that they repaired a chipped nail quickly and with no charge demonstrates their commitment to customer satisfaction.
6. Creative Design Options: Queen Nails Spa receives praise for the ability to create beautiful and personalized nail designs. It is mentioned that they did a beautiful design for a customer, highlighting their creativity and ability to cater to individual preferences.
Despite these strengths, there are a few weaknesses mentioned in the comments:
1. Inconsistent Customer Service: The negative comment suggests that the owner of Queen Nails Spa was rude to a customer, which impacted their overall experience. While this seems to be an isolated incident, it indicates that there might be inconsistencies in the customer service provided.
2. Language Barrier Concerns: One comment suggests that the staff has difficulty communicating in English, leading to potential frustration and miscommunication. This may be an area where improvement and additional training would be beneficial to ensure smooth interactions with customers.
In conclusion, Queen Nails Spa is generally praised for their skilled technicians, attentive staff, availability, attention to detail, high level of customer care, and creative nail designs. However, there are some concerns regarding inconsistent customer service and potential language barriers. Taking these factors into consideration, Queen Nails Spa overall seems to provide a positive and satisfactory experience for their customers.
Best TL Reviews
Got a full set acrylics because I bit my nails down to an unfathomable condition. Jordan fit me in on a busy Saturday and they are some of the best acrylics that I have had applied. I have heard great things about all the techs as well. These have been on for 2 weeks and im going to go another week. I work in a restaurant and my hands are in bleach water most of the day and these is no lifting and the polish is still shiney
(My fingers are short and fat, I know, and we are still working on nail shape that fits my chubby digits)
I am visiting from Arizona and was able to get an appointment on a Saturday! Small shop with a few employees and I appreciated how much attention they gave us in the shop. If you need an appointment and can't get through on the phone, it's easy to walk in and speak to them. I would be irritated if all they did was answer the phone during my services so keep that in mind if you call. Kudos for being so attentive. Kristine and Eddie were so gentle on my hands. I have a joint disease and this is the first manicure I've gotten that the nail techs have not hurt me :) I have to say I am 100% pleased with my gel manicure, the atmosphere, and the conversation!
Jimmy had amazing attention to detail. My nails were fully covered with no gaps on the edges and he only got it on my skin once. Very thoughtful with the process of applying the dip: painting half, dipping, painting three quarters, dipping then painting full and dipping again for a natural build up of the dip coats and something I had not experienced at other nail spas. After that he dremeled it so there were not any hard edges - a practice I seek out when I get my nails done because when they grow out, the polish won't catch on things.
Additionally, I jammed my finger and chipped my nail and they repaired it quickly and with no charge the next day. 10/10 highly recommend. Decent pricing for dip, too.
I had a great experience today! Very kind people and very professional. They did this beautiful design for me as well. Will definitely be coming back.
My wife went in having a bad day and the owner was just very rude to her. Maybe you guys should treat people kindly because you don’t know what they’re going through. She didn’t get the nails she wanted. I see the reviews on this website I should have looked at it before my wife went it they don’t have a good reputation here.
Big thanks to Jordon! Love this place! Good laughs, beautiful nails and cool design.
Big thanks also to Tia! My daughter loves her cat eye polish!
Our new favorite place for my daughter & I.
Kristine and her staff are so wonderful. They always do an exceptional job. They are patient and attentive to detail, but also work quickly and efficiently. I've never had a bad experience here and recommend Kristine to all of my friends.
I hear so many bad things about this business from my friends. Maybe these people should leave America and go be disrespectful somewhere else. They obviously don’t care about having clients. The hang up on customers when they call. They can’t even speak English good
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Queen Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Wi-Fi
Planning
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Appointments recommended
Payments
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Checks
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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