Quick Facts About Rosa's Hair Design
Rosa's Hair Design place has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one customer mentioned that everyone at Rosa's Hair Design is nice, which indicates a positive and friendly atmosphere. This is essential for maintaining a good customer experience. Additionally, the same customer mentioned that Rosa, the stylist, does a great job with their hair. This indicates that Rosa has the skills and abilities to cater to their client's needs and preferences. Another positive comment mentioned that Rosa is phenomenal with updos, and another customer loved their highlights, highlighting Rosa's good work and expertise in hair coloring.
Furthermore, some customers mentioned being pleased with their haircuts and hairstyles, indicating that the salon is generally capable of delivering satisfactory results. Customer satisfaction is an important aspect of a successful salon business, and it seems that Rosa's Hair Design has managed to achieve this for some of their clients.
Additionally, one customer mentioned that it is important to make an appointment, which indicates that the salon has a good system in place for managing bookings and scheduling. This can be crucial in ensuring smooth operations and minimizing wait times for customers.
On the other hand, there are certain weaknesses that can be identified based on the comments. One customer complained about the rough handling of their hair during a dye session, leading to dry and damaged hair. This suggests a lack of attention to detail and proper care during the hairstyling process. The combing technique mentioned by the customer indicates a lack of skill and gentle handling of hair, which can be detrimental to the overall health and appearance of the hair.
Another weakness emphasized in one comment is the inability of the stylist to handle curly hair, particularly for customers of color. The customer expressed their disappointment and advised others with curly hair to seek a salon that specializes in working with black people's hair. This suggests a lack of expertise and knowledge in dealing with diverse hair types.
Moreover, there is a complaint about the pricing inconsistency and the way the customer was treated when questioning the higher price. This reflects a lack of transparency and customer service. Having clear and consistent pricing is important for maintaining trust and avoiding any misunderstandings or disagreements with clients.
In conclusion, Rosa's Hair Design place has some strengths such as a friendly atmosphere, satisfied customers, and skillful hairstylists like Rosa. However, there are also weaknesses identified, including rough handling, lack of expertise in dealing with diverse hair types, and issues with pricing transparency. These weaknesses can have a negative impact on customer satisfaction and overall reputation. It is important for the salon to address these weaknesses to improve their services and customer experience.
Best TL Reviews
Very unhappy with the way my hair was handled. It's very dry and damaged due to a bad dye session and she was very rough. Combing my hair and it getting tangled, instead of going slow or with more care she tears the comb through my hair. I can hear and see the breaking of my hair. That's not ok I have soo much more breakage because og that now
Do not come here if you have curly hair!!!! I am mixed with black and Asian so my hair is more thick and curly and this lady told me she was experienced and completely ruined my hair. I came wanting a deva hair cut like a Afro and came out with the top of my hair cut really short and my bottom length long, it looked like a mollete. I cried that whole day and now I’m putting my hair in braids, inventing into lace front wigs until it grows back. I don’t suggest anyone of color or is mixed to trust these women with curly hair. I suggest going into a salon who is more experienced on black peoples hair. Don’t let these women touch ur curls!
I've been going there for a few years. Everyone is sooo nice. I've Rosa do my hair. Make sure to make an appt. Also, it's cash only.
Oh em geee! I walked in last minute for an updo. Rosa is phenominal! My hair came out beautifully & I was so extremely happy!
I have gone on 2 different times to get a haircut and the 2nd time to get a hair up do for a wedding. I was very pleased with both times. That I keep going back for my hair needs.
Normalmente iba a este sitio y era aceptable, pero mi ultima experiencia fue mala. En la mañana me corte el pelo y el resultado no fue nada bueno, sin embargo decidi darle otro chance y volvi en la tarde con mi hijo de 11 años, y el mismo resultado, terrible corte de pelo, pero lo peor de todo es que cobraron mas de lo que corresponde. Entiendo que los precios suben, de hecho ellas lo habian anunciado recien abrieron despues de la pandemia, comunicaron a los clientes y actualizaron las tarifas en los anuncios que uno ve. Pero al terminar el corte de pelo de mi hijo me cobraron una tarifa aun mas alta, le pregunte a la señora porque? le señale que todos los avisos decian un precio y ella me estaba cobrando otro mas alto. SImplemente me ignoro y me cobro lo que quiso, no vuelvo a este sitio.
First time getting my highlights done with Rosa and oh my goodness I love it! She was great, so sweet and her work is amazing! I will definitely be returning.
Carmen did a great job with my daughter's haircut. She was very satisfied with her new look. Will be coming back again. Thank you Carmen.
Place Pictures
Rosa's Hair Design Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 05:00 PM |
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