Quick Facts About Vivi Nails
Vivi Nails is a nail salon that has received mixed reviews from customers. While some customers have had positive experiences and praise the salon for its cleanliness, professionalism, and skilled technicians, there are also several complaints about the quality of service, pricing, and cleanliness.
One of the strengths of Vivi Nails, as mentioned by multiple customers, is the cleanliness of the salon. Customers have stated that the shop is clean and well-maintained, creating a pleasant and hygienic environment for customers to get their nails done. This is an important aspect of any nail salon as cleanliness is crucial to prevent infections and maintain customer satisfaction.
Another strength highlighted by customers is the professionalism and friendliness of the nail technicians. Multiple customers have complimented the nail techs for being nice, respectful, and providing great service. This is an important factor in creating a positive customer experience and establishing a good reputation for the salon.
Vivi Nails also seems to offer a wide range of color choices, which is appreciated by customers. Having a variety of options allows customers to find their desired nail color and helps them feel satisfied with their service.
Moreover, some customers have been loyal to Vivi Nails for several years, which indicates that the salon has built a strong customer base that values their services. These long-term customers have praised the salon for consistently doing a good job and have recommended it to others, which speaks to the salon's strengths in maintaining customer loyalty and satisfaction.
However, there are several weaknesses that have been mentioned by dissatisfied customers. One recurring complaint is the inconsistent quality of service. Some customers have reported that they have received good service and quality nails on some occasions, but other times they have experienced bleeding nail beds, chipped nails, and messy polish application. Inconsistency in service can be a major drawback for a nail salon, as customers value reliability and consistent results.
Another weakness highlighted by customers is the pricing. Multiple customers have mentioned that the prices have increased significantly over the years. While some feel that the prices are reasonable, others have expressed their dissatisfaction with the increased cost. Pricing is an essential factor for customers when choosing a salon, and if the prices are perceived as too high, it may discourage potential customers from visiting the salon.
There are also a few complaints about the lack of cleanliness between customers. Although some customers have praised the cleanliness of the salon, one negative review mentioned that the salon does not clean between customers. Maintaining a clean environment is crucial to prevent the spread of bacteria and infections, and if this aspect is neglected, it can contribute to negative experiences and health concerns for customers.
In conclusion, Vivi Nails has both strengths and weaknesses. The salon is praised for its cleanliness, professionalism, and friendly technicians. It has built a loyal customer base and offers a wide range of color choices. However, there are concerns about the inconsistent quality of service, increased pricing, and potential lack of cleanliness. Addressing these weaknesses and providing consistent high-quality service at reasonable prices while ensuring proper cleanliness between customers will be crucial for Vivi Nails to improve its overall reputation and customer satisfaction.
Best TL Reviews
I’ve tried giving Vivi nails multiple chances and maybe 30% of the time I have good service and good quality nails. I usually go in for a gel manicure and this last time was the last straw. I am very understanding of the occasional bleeding of the nail bed but the nail tech made SEVERAL of my nail beds bleed. They were so swollen and painful after (first photo). The nail tech wore gloves so when she would try to remove rogue polish all it did was smear and I had random nail polish all over my hands after. It hasn’t even been a week since I got them done and my nails are already chipping and my nail beds still look awful (2nd + 3rd photo). On top of all of this, she charged more than I’ve ever paid at Vivi. I was too upset and in pain to even bother with it, I just paid and left for the last time.
If you want just your nails done with no extra fluff then this is the place. They don’t clean between customers. I was in & out in 30 minutes.
Great place for sure, but they have gotten a lot more expensive in the past years. I got a full set with rhinestones on 4 nails, White tip just last week. Came out to 86$. A regular set is 38$ on their web site. So expect to pay more for whatever you get.
I see Ree at vivi nails! She is absolutely amazing . Never disappoints! The shop is very clean and everyone is pleasant.
They do an AMAZING job been going here since 2013! The shop is very nice all the nail techs are so nice great group of people very professional & the owner she goes ABOVE & BEYOND Christine is an AMAZING business woman definitely recommend this place to anyone!
Had a pedi done yesterday. Very relaxing and done well. Great color choices. Comparable pricing.
They are amazing did such a good job I will never go anywhere else but here!!! So nice & respectful ????thank you!
I've been coming to this salon for years, and I absolutely love them! All of the women there are incredibly kind and courteous. Their prices are very reasonable, and my nails always look great. If you're looking for a new salon, look no further than Vivi Nails.
Place Pictures
Vivi Nails Info
Amenities
Health & safety
-
Appointment required
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:30 PM |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
12. Queen Bee Nails
15. An Nails & Spa