Quick Facts About Grand Nails
Grand Nails place, based on the comments provided, has both strengths and weaknesses. In order to provide a comprehensive analysis, let's explore these strengths and weaknesses further.
One of the strengths of Grand Nails place is the skill and talent of their technicians. One customer mentioned receiving the most beautiful nails they have ever had, highlighting the fast and talented service they received. This indicates that the nail technicians are experienced and capable of providing high-quality results. This is a major draw for customers who prioritize receiving great results for good prices. It is likely that this talent contributes to the positive experiences some customers have had at this salon.
Another strength of Grand Nails place is their accommodation towards customers. One customer mentioned being served even when they arrived 30 minutes before closing. This shows that the salon is willing to accommodate customers' schedules and provide services even with limited time availability. This flexibility may attract customers who have busy schedules or unexpected last-minute needs.
The salon also seems to have a loyal customer base, which can be seen as a strength. One customer mentioned their loyalty to the salon, having gone every two weeks for three months. Another customer mentioned being a regular customer for almost 10 years. This indicates that there are satisfied customers who have chosen to continuously patronize the salon. Loyal customers are often an indication of good service and satisfaction with the salon's offerings.
However, there are also some weaknesses apparent in the comments regarding Grand Nails place. One major weakness mentioned is the cleanliness of the salon, specifically the dirty floor. A customer mentioned that the floor was filthy, which can be off-putting for customers looking for a clean and hygienic environment. Maintaining cleanliness and hygiene is crucial for a nail salon, as it directly impacts the customer experience and can affect the salon's reputation.
Another weakness is the location of the salon. One customer mentioned it as a negative aspect, without providing further details. A less-than-desirable location can be a deterrent for potential customers, especially if it is difficult to access or in an area with limited parking. The impact of the location on the salon's overall performance and customer satisfaction may be an important consideration.
Furthermore, there are multiple negative comments about the quality of the nail services provided. One customer mentioned that their nails were done poorly, with uneven color and nails, while another mentioned having fat and lumpy nails. These comments reflect poorly on the nail technicians' skills and attention to detail. Inconsistency or subpar quality in the services provided can greatly impact the salon's reputation and customer satisfaction.
Another weakness mentioned in the comments is the customer service. Multiple customers complained about issues with payment and dissatisfaction with the response from the salon when raising concerns. One customer mentioned being forced to use cash even though there was a card reader available, while another mentioned not being given any resolution after developing nail fungus. Poor customer service can greatly impact the overall customer experience and may lead to negative reviews and loss of customers.
Overall, while Grand Nails place does have some strengths such as talented technicians, accommodation towards customers, and a loyal customer base, the weaknesses surrounding cleanliness, location, quality of service, and customer service are significant. These weaknesses need to be addressed in order to improve the overall customer experience and maintain a positive reputation in the industry.
Best TL Reviews
I came in with a simple inspiration pic and I got the most beautiful nails I’ve ever had. Fast and talented they made this experience amazing. I would recommend this place to anyone who loves receiving great results for good prices.
I have no idea why this place has high marks. Floor was filthy and yes as others have said not a good location. However, they are accomodating being that I came 30min before closing and they still took me. I had a pedi and a fill. Now the Pedi was okay; really rubbed & exfoliated. But didn't really push back the cuticles on my feet. Now for my nails the tech did a HORRIBLE job. Uneven color on both hands, nail uneven, and my right hand was the WORST. And it could be due to it was after closing and they may have been ready to go, but if that was the case they should not have taken me.
I love this salon. I've been going every 2 weeks for 3 months. I'm happy every single time.
Mike did my nails oh no they are fat and lumpy and made me go to atm for cash even though there is a card reader pluged up and working nails are crooked ????....just a waste of $45.
Been goin here for almost 10 years....I love this place...Mike and linda are the best !
He went up on my nails twice and I sat hour and some time after calling .so I left without nails done both times
Mike Always does a Great job????????
They gave me nail fungus. When I informed them they lied and said it was from water trapped under my nails. They tried to give all kinds of excuses and would not give me my money back nor a discount.
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Opening Hours
| Monday | 10:30 AM - 07:00 PM |
|---|---|
| Tuesday | 10:30 AM - 07:00 PM |
| Wednesday | 10:30 AM - 07:00 PM |
| Thursday | 10:30 AM - 07:00 PM |
| Friday | 10:30 AM - 07:00 PM |
| Saturday | 10:30 AM - 07:00 PM |
| Sunday | Closed |
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