Quick Facts About Today Nail Spa
Today Nail Spa has received a mix of positive and negative comments, highlighting both its strengths and weaknesses. In terms of strengths, customers appreciate the friendly staff, with some specifically mentioning Henry as being excellent at his job. Others have had great experiences at the salon, noting that the staff took their time and provided high-quality service. These positive experiences help to establish a good reputation for the salon.
However, the salon also has several significant weaknesses that have been repeatedly mentioned. The most concerning weakness is its very poor hygiene practices. Multiple customers have raised concerns about the lack of cleanliness and sanitation at Today Nail Spa. One customer expressed their worry about being nicked during a manicure and the use of a non-disposable cuticle clipper that had not been cleaned between customers. This lack of proper sterilization could potentially put customers at risk of infections or fungal infections.
Another aspect of poor hygiene is the reuse of nail files on multiple customers without proper cleaning. This goes against standard hygiene practices and further emphasizes the salon's lack of attention to cleanliness. Customers have expressed their concerns about the potential risk of infections and have questioned whether there is any nail salon in the area that does not pose a hygiene risk.
Furthermore, some customers have reported issues with the durability of their manicures and nail extensions. Nails falling off and the rough handling by the staff leading to bleeding have been mentioned. These incidents indicate a lack of attention to detail and proper technique during the nail service. It also suggests inconsistency in the skills of the staff members, with one customer pointing out that only one nail technician, Henry, consistently provides a satisfactory outcome.
In addition to the hygiene and technical issues, Today Nail Spa has also received comments about the rudeness of some staff members. Customers have mentioned encountering staff with an attitude and experiencing unprofessional behavior. One customer reported feeling invisible and unimportant as their appointment was seemingly ignored in favor of walk-in customers. The rudeness of the salon's owner was also mentioned, leaving a negative impression of the salon's customer service.
Overall, Today Nail Spa has a few strengths, including a friendly staff and positive experiences for some customers. However, these strengths are overshadowed by significant weaknesses, such as poor hygiene practices, durability and technique issues, and instances of rude behavior. These weaknesses are crucial aspects that need to be addressed by the salon in order to improve its overall reputation and customer satisfaction.
Best TL Reviews
VERY POOR HYGIENE
My last manicure here raised alarms for me! The lady nicked me twice…on two fingers…and the cuticle clipper she used was just pulled out of her drawer…it was not disposable, and seeing as she went straight to me from the previous customer, also had not been cleaned!
Goodness only knows how many people have been cut before me and the instruments not cleaned…it’s quite scary to think of!
I work in a hospital, where instruments are sterilized every time they’re used…or are disposable…
The nail files used here are used on multiple people. You can see when they pull them out that they have already been used…
I’m not sure there is a nail salon around that does not put you at risk of a serious infection or fungal infection…this one definitely does.
The people seem nice. But I’m sorry…I won’t be going back…
My nails always fall off from here. They will not stay on. Lady is very rough and Nick's making me bleed. You man I'd the best there. But he is hard to get and his nails are all falling off two weeks in too. Never had this problem anywhere else. But this place has my color y'all.
Had a great experience, they
were super nice and friendly. Took their time with us. I brought my two daughters and granddaughter. Beautiful job.
Love Henry! He is the only one I will let do my nails! Perfect everytime
Very rude, called to ask about hours for the next day for my Aunt and the woman who answered had such an attitude when answering my question as if it was a problem I called. This is why my wife stopped going there 6 months ago, her and her friend went in almost 2 hours before close and were ran off and told they didn't have time to do them.
The lady with the Bob and Chinese bang was rude off the bat when I went for a fill in and she also gabr me the creeps when it was time to pay she just stood there looking at me behind the counter I would NEVER return
Friendly staff. Henry did an excellent job!
Looking back on the reviews, I see several customers had the same experience I did. I've moved here from St. Louis, and I really wanted to find my forever nail salon since I've been getting my nails done for 15+ years now. Made an appointment and got there about 15 minutes early. Signed in (their sign in sheet is where the errors begin - they should have a column for Appointment vs Walk-in). I even wrote my appointment time down. Sat there and at about 5:55 a mother and her daughter came in and signed in and sat down. Then out of the blue at 6:00 a male worker came over and called them back, like I wasn't even there before them let alone had an appointment! This has actually happened to me at two other salons, so oh no, I did say something and they got me over to the pedi chair, but this made me feel invisible and unimportant. I will not go back! The man who I think is the owner is very rude as well when I said something to him about what just happened.
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Today Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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